paramountplus.com Reviews 

3,742
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 762 reviews, most reviewers were let down by their experience overall. People frequently complain that the streaming app constantly freezes, crashes, and experiences severe buffering issues during playback. Customers also find it extremely frustrating that the interface is difficult to navigate, and the service fails to remember where they left off in a show. The minority of people were satisfied with the content selection, mentioning that they truly enjoy the available show lineup. Some reviewers also shared that they were able to watch videos on their devices without encountering any annoying playback issues or glitches. However, the vast majority of consumers remain deeply disappointed by these persistent technical flaws.

What people talk about most

User experience

Reviewers mention negative feedback about user experience, highlighting constant buffering, frequent... See more

Application

Consumers express deep frustration and dissatisfaction regarding the app performance, frequently citing... See more

Subscription

People report negative experiences with subscription, consistently highlighting ongoing frustrations with... See more

Service

Reviewers highlight negative aspects of service, frequently expressing deep dissatisfaction with the... See more

Marketing

Clients share profound dissatisfaction regarding marketing strategies, consistently reporting an excessive... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Some good content, but whilst I haven’t experienced the buffering issues others mention, I do find it the most difficult platform to control. Even simple operations (like pause) that work smoothly on... See more

Rated 1 out of 5 stars

I have a Paramount Plus account along with Xfinity TV. Even though I pay for Paramount Plus plus it's very difficult to get what I want to watch. It says I have an account but I can't access anything... See more

Rated 1 out of 5 stars

Awful Streaming service! Cuts out every few minutes, switches my TV off, followed all the steps paramount tell you to when this happens and it does absolutely nothing! 8 times during a one hour progra... See more

Rated 1 out of 5 stars

The absolute worst! There's no way to watch your shows because as soon as you get into the show it starts buffering and doesn't stop no matter what you do. Instead of buying BET they should've taken s... See more


1.2

Bad

TrustScore 1 out of 5

4K reviews

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1.2

All reviews

(3,742)

979 reviews in the last 12 months

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Rated 1 out of 5 stars

I have been waiting over a month…

I have been waiting over a month without my subscription for Paramount+ because of an issue they are aware of. The issue is black screen when trying to view any show on Paramount+. They say their technicians are working on it, but from my end, there is no progress. Over a month (I paid for a full year's subscription) and nothing. All I get is "we're working on it." Over. A. Month. I see no progress on their end and any communication is from me asking when I can expect a resolution. To this point nothing. I don't have any reason to believe it will be resolved.

May 1, 2026
Unprompted review
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Rated 1 out of 5 stars

Subscribers beware!!

Subscribers beware!!! Paramount Plus is a DISHONEST company that will charge you for not using their services. There are other streaming service providers with INTEGRITY!

June 2, 2026
Unprompted review
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Rated 1 out of 5 stars

Paramount + sucks

Paramount + sucks. Why Taylor Sheridan put so many shows on P+ is a mystery. I'm dropping it and I'll find Taylor's shows elsewhere or until I can watch on Discs. Taylor, please dump Paramount. You're bigger than CBS including Paramount. What a joke.

May 29, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely disappointing since moving to…

Extremely disappointing since moving to various subscription options.

Both option with adds and more expensive without adds crashes every time on Samsung TV where add break meant to be. This goes for direct subscription and one via Apple TV

Neither provider is interested in supporting client and resolving the issue or reimbursing for service that simply doesn’t work

Very poor customer journey

May 29, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible performance

App restarts every 20 minutes while trying to watch a show. Picture is very unclear and there is a significant lag when streaming. It’s 2026 and this is a major app- needs improvement. Would not recommend.

May 28, 2026
Unprompted review
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Rated 1 out of 5 stars

Total ripoff

I just ordered this app because it had some good shows. I quickly realized most of the stuff i liked was only available if I upgraded to Paramount showtime!! I was able to get rid of app, and learned a good lesson...Paramount plus is a fraud and ripoff

May 27, 2026
Unprompted review
Rated 1 out of 5 stars

Unable to watch on tv’s

Unable to watch on tv’s - it locks up or goes to black screen. Did everything recommended (several times) - uninstalled app, reinstalled, made sure tv software was updated, hard reset on tv, plus other steps. They keep saying it’s an issue they are aware of. Husband just made another call to them to cancel and actually got someone in the USA. She said she was given the authority to over-ride the no refund policy and put in for a refund (wow). We won’t subscribe again unless they update their technology.

May 28, 2026
Unprompted review
Rated 1 out of 5 stars

Can't cancel subscription

Can't cancel subscription. When you go to your account to cancel, the link to cancel doesn't work. Says "Webpage is not available, clear text not permitted". I tried a hundred times, but says the same error message. This is what streaming services customers are complaining about. Once you start a service, it's hard as hell to cancel, if you can. Though. I'll keep trying. Good luck!!

May 27, 2026
Unprompted review
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Rated 1 out of 5 stars

"We've made some improvements in the…

"We've made some improvements in the Paramount app. in order to continue please update .This should only take a few moments" .... that's what it says... but it doesn't update the app so then you can't watch !! Utter rubbish. Has to be the worse TV app. Don't waste your money !!!

May 26, 2026
Unprompted review
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Rated 2 out of 5 stars

Shows great the streaming is terrible

The shows are great. The actual service itself is terrible. You can’t fast forward without the show completely erroring out. The show will actually just stop on its own and get kicked out of Paramount and have to restart it and find where you were at in your show. The cost of the service should be less than eight dollars. I can tell you that with all the glitches the streaming has

May 25, 2026
Unprompted review
Rated 1 out of 5 stars

The service is STILL garbage

I tried to return after 6 months away, to use the free subscription they gave me for the last customer service mess. I can't even subscribe. Two different cards, from two different banks were rejected. Both banks told me Paramount's website is failing to carry out security checks required before payments can be authorised. I have told Paramount this multiple times and they don't listen.

You can't speak to anyone, they won't call you back, won't let you speak to anyone beyond a regular call centre worker because they can't transfer calls... Eventually they gave me a phone number to call (in Canada).

Utter chaos.

May 22, 2026
Unprompted review

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