Parcel2Ship.co.uk Reviews 

173
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Please beware, this company will withhold and keep your money at the first opportunity. Having booked a collection in from the Netherlands, but unfortunately had to cancel this as the supplier d... See more

Rated 1 out of 5 stars

Worst company ever, 1 no update on delivered or not, so impossible to work with ebay. 2. Have 2 parcels lost, ordered ups next day service the costumer recived it 2weeks later after nightmare of c... See more

Rated 1 out of 5 stars

I paid an insurance to cover the goods that i shipped to France, a third of the goods were damaged (probably the pallet fell down to the floor), unfortunately parcel2ship are messing around with the p... See more

Rated 1 out of 5 stars

They have lost the parcel and they are deny any responsibility, the staff is most unfriendly and an helpful, they just hang up the phone and refuse to deal with the situation. The manager was very rud... See more

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Company details

  1. Business Services

About Parcel2Ship.co.uk

Information provided by various external sources

Parcel delivery and courier services from Parcel2ship.co.uk

Parcel Delivery & Courier Services to UK, Europe and Worldwide

 

Do you want to save money on UK, European or worldwide parcel delivery? Do you want parcel AND document delivery options. Do you want the option to have your package picked up from your home or business address OR to be able to drop off your parcel at your local post office or a Parcelforce Worldwide Depot? Do you want a choice of top couriers such as DHL, Parcelforce and City Link? Do you want full on-line booking and tracking? If so, welcome to Parcel2ship.co.uk

Get your instant quote now and then book your parcel delivery service online. Simple, and with prices starting at only £9.78+vat you are guaranteed a great deal.

 

Send parcels up to 30kg - UK from only £9.78 - Europe from only £16.95

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1.1

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TrustScore 1 out of 5

173 reviews

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Rated 5 out of 5 stars

excellent service

did exactly what I paid with no problems already recommended a friend to use for his parcels thank you

November 30, 2014
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Reply from Parcel2Ship.co.uk

Happy to see another satisfied customer and another 5 star review. Thank you for taking to time to share your thoughts, and for recommending us!

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Rated 5 out of 5 stars

great service

I would use this service again

November 30, 2014
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Reply from Parcel2Ship.co.uk

Another 5 star review, thank you so much David

Rated 5 out of 5 stars

Northern Hemisphere To Southern Hemisphere

I was a bit wary and stressed as to how to pack and wrap the parcel without contravening any import/export laws, but the parcel2ship website made it all easy, their FAQ had all the information to hand that i needed, however i was still wary of the paperwork that had to be printed off and attached to the parcel, so i contacted parcel2ship directly by phone, again parcel2ship were there with all the help i needed, i even took a picture of the parcel with the paperwork attached and sent it via e-mail to them, just to be sure i had done it correctly, and they were there to offer all the help i needed.....and so armed with my parcel and the details required attached to it, i waited with anticipation for it to be collected, after a little while on the day of collection, my chosen courier arrived and collected the parcel, i was given a slip that contained the tracking number, and so for the next week i tracked the parcel from the UK all the way to Australia, which by the way was very easy to do via the website, i dont know why i was stressed and worried, such a lot of fuss over nothing, i can thoroughly recommend parcel2ship as the service the provided and the help i recieved was first class in every respect, i will use parcel2ship again when i next send a parcel from the northern hemisphere to the southern hemisphere.

November 28, 2014
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Reply from Parcel2Ship.co.uk

Thank you for leaving us such a detailed and positive review Carl. Happy to hear that your order with Parcel2Ship ran smoothly from beginning to end. We look forward to helping you with your next order

Rated 5 out of 5 stars

Excellent

first class service,

November 28, 2014
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Reply from Parcel2Ship.co.uk

Thank you for giving us a 5 star review David!

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Rated 5 out of 5 stars

Fabulous service

I have been using this service for a few years and as yet they have not disappointed me. Thank you

November 15, 2014
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Reply from Parcel2Ship.co.uk

We love hearing from our regular customers - thanks for the 5 stars Maureen!

Rated 5 out of 5 stars

Quick pickup

Online was easy to follow and made my life a lot easier as I live in a rural community

November 13, 2014
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Reply from Parcel2Ship.co.uk

Thank you for the review Susan, glad to hear we made the ordering process easy for you

Rated 5 out of 5 stars

Great Service - Easy to use!

Quick, easy, relaible - seem to be reasonably priced!

November 13, 2014
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Reply from Parcel2Ship.co.uk

It's great to hear another customer who's happy with our prices. We really do try to stay competitive in the market, so thanks for reviewing us positively for that Lorayne

Rated 5 out of 5 stars

Excellent Service

I needed to send a large parcel to a foreign PO Box, and many internet delivery companies won't touch this type of consignment. I found a courier that would do it, and Parcel2ship double-checked it for me. Collection went perfectly and it cleared customs like a dream. There was a slight problem with delivery, but I emailed Parcel2ship and received 3 emails overnight; the last one included a screenshot of the tracking page from the courier. The parcel had obviously been delivered shortly after my email.

I have used this company once before a long time ago and they weren't terribly good. Their attitude and service has changed completely and for the better. Highly recommended especially if you have a tricky parcel to send.

November 4, 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Thank you very much for such a positive and detailed review. The company has been under new ownership for just over 18 months now, and during this time we have put a lot of energy and time into our customer service, so we very happy to read that you have noticed a difference in this. Please let us know if you can assist again in the future

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Rated 5 out of 5 stars

BRILLIANT SERVICE, HIGHLY IMPRESSED FROM PICKUP TO DELIVERY

If you want your parcel, to go where you need it to go,
And get there, when you want it to get there,
You can rest assured that Parcel2Ship will do the job for you,
NO PROBLEM.

HIGHLY RECOMMEND *****

November 2, 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Thank you for your recommendation and positive review Ian. We are always happy to help both new and existing customers, and will always work hard at getting your parcel from A to B. We hope to impress you again in the future!

Rated 5 out of 5 stars

good service

did everything they said they would do

November 2, 2014
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Reply from Parcel2Ship.co.uk

Great to hear from some more happy customers! Thanks for the 5 star review

Rated 5 out of 5 stars

Excellent service!

Very good value for a 23kg parcel. Collected and delivered as promised.

October 31, 2014
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Reply from Parcel2Ship.co.uk

Glad to see you are happy with our competitive prices on Parcel2Ship.co.uk. Thanks for reviewing us Barbara

Rated 5 out of 5 stars

Brilliant service.

Wish we had known of Parcel2Ship long ago. They are well priced and and have a brilliant service.

October 31, 2014
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Reply from Parcel2Ship.co.uk

Glad you found us in the end Oval Books! Thanks for the great review

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Rated 5 out of 5 stars

Happy and cheerful 5 star

very easy to use and the courier was helpful and friendly

October 31, 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Thank you for taking to time to review us!

Rated 5 out of 5 stars

Trustworthy and reliable service

I have used parcel2ship on a couple of occasions now and would recommend to anyone wishing to send a parcel to Europe. The prices are reasonable, and they have always collected my parcels on time and as planned. Tracking your parcel is also easy using the link they provided and in my experience the parcels are delivered very speedily indeed. I had 2 boxes picked up on Wednesday and they arrived safe and sound in spain on Monday. Can't be bad. The only confusion I had was related to weight versus dimension. Both together weighed less than 30Kg, but it appears that dimensions trumps weight and although both boxes were smaller thn the given dimensions I had to send them as 2 different consignments because only ONE box can be sent per consignment. Just be aware of this as it meant that the cost was quite a bit more than initially anticipated. Still a good company to use and as such will defo use again in the future.

October 13, 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Thank you so much for writing such a detailed, positive review of our services.

We understand that the dimensional weight vs actual weight issue can be confusing. The general rule of thumb is, whichever figure is higher is the one recorded on an order. With the launch of our new website, we will be making this issue a lot clearer and easier for our customers to understand.

We look forward to receiving more orders from you in the future Geraldine

Rated 4 out of 5 stars

Site Fidly but service good

Found the site quite easy but it was a little fidly to finalise

Labels easy to print and attach to box

Dropped off fast and easily down local post office

Quite pricey as well

October 10, 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Thank you for your constructive feedback Paul.

We are going to be launching a brand new website very soon, and we believe it makes it a whole lot easier to book orders online and navigate through the site

We also regularly asses our prices and always try to keep them competitive with other providers, but we will be looking at the service you booked, later today, and seeing if we can drop the price at all.

Thanks you for taking the time to review us.

Rated 5 out of 5 stars

Good Company

I have used Parcel2Ship a few times over the years to send heavy/bulky items and have found their service to be efficient and cost effective. They use well known couriers. I would recommend to others.

October 10, 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Thank you for the 5 star review Trevor, happy to hear from another satisfied customer. Thank you also for your recommendation, it means a lot to the team

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Rated 5 out of 5 stars

Excellent service

Everything went smoothly. Pickup of item was well within the time frame given. What I liked was that I could write my own address detail without having to wait for labels etc. The item was delivered safely and again, on time. I have used this service before and am confident enough to use again.

October 10, 2014
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Reply from Parcel2Ship.co.uk

Happy to hear your collection and delivery went so well Ron. It's true that some of our services don't require customers to print out labels, so I'm glad to hear this has benefited you. We look forward to seeing future orders from you

Rated 5 out of 5 stars

Shipping to Switzerland made easy

Had a complicated shipment to Switzerland. Went onto the website and found they offered the best price. Phone with queries; staff helpful, cheerful and very patient. All customs forms available to download. Everything made so easy. Website easy to navigate and when I phoned, it was answered straight away. Would definitely use again without hesitation.

October 10, 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Miss Chapman, we love that we can offer a customer service telephone number, should you need to talk to a member of our team. We think this is really important, and we are happy to hear this helped you when ordering. Thank you for taking the time to review us, and let us know if we can help with your next order

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