ParentMail Reviews 

445
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

In this day and age it is really quite impressive developing such a truly awful app, it's almost as if they tried to make the user experience bad. The problem, of course, is as parents we are forced t... See more

Rated 1 out of 5 stars

useless app if you got more then one child. you can not add a another child. parentmail should it been known that you need to open another account with a different email otherwise it will never accept... See more

Rated 1 out of 5 stars

Terrible application. Not user friendly. Difficult to use. Impossible to search. I have over 400 unread messages, good luck with sorting this. School claims this is the best tool on the market. Very h... See more

Company replied

Rated 1 out of 5 stars

Example of utter computer science incompetence. It uses unique index on accounts based on phone, not on the account ID - your mail. As a result you cannot have accounts for two children with the... See more

Company replied

Company details

  1. Software Company

Written by the company

Please note: This page is for schools to review the ParentMail product. If you are a parent, please contact your school directly and they will be able to resolve the issue for you. ParentMail was formed in 2001 and was the first company in the UK to offer schools a new, modern way of communicating with their parents. As well as schools, we also help nurseries, playgroups, children’s clubs and colleges – over 6,000 organisations now use ParentMail to communicate to and collect payments from over 3.5 million parents.


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1.7

Bad

TrustScore 1.5 out of 5

445 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.7

All reviews

(445)

4 reviews in the last 12 months

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Rated 4 out of 5 stars

I really love using parent mail

I really love using parent mail, its a quick and easy way of adding money to your childs account and always ensuring tjey have enough dinner money, you can also see what they are eating throughout the day so you can keep an eye on their eating habbits. There are a few problems with the app as all forms and letters arent always added, communication through your child can be missed

December 6, 2017
Unprompted review
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Rated 5 out of 5 stars

Great app get downloading

I think its a good idea and school letters can be read at the click of a button! No more crumpled letrers coming home. K like the fact that I can pay for trips etc straight away with no fuss.

December 6, 2017
Unprompted review
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Rated 4 out of 5 stars

Always updated!

My kids are messy with papers. With parent mail I'm always updated and reassured that I don't miss important information from school.

December 6, 2017
Unprompted review
Rated 4 out of 5 stars

Useful and easy tracker for busy working mum

Useful and easy tracker for busy working mum.
If I could add comment on app development point is inbox sorting function with key word or old emails bulk deletion function maybe?
Still great to catch up school information when needed though.

December 5, 2017
Unprompted review
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Rated 4 out of 5 stars

Very simple and easy to use

Very simple and easy to use. A fantastic way to keep up to date with correspondence from the school and also to make quick and sercure payments for trips and other event's.

December 5, 2017
Unprompted review

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