In this day and age it is really quite impressive developing such a truly awful app, it's almost as if they tried to make the user experience bad. The problem, of course, is as parents we are forced t... See more
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useless app if you got more then one child. you can not add a another child. parentmail should it been known that you need to open another account with a different email otherwise it will never accept... See more
Terrible application. Not user friendly. Difficult to use. Impossible to search. I have over 400 unread messages, good luck with sorting this. School claims this is the best tool on the market. Very h... See more
Company replied
Example of utter computer science incompetence. It uses unique index on accounts based on phone, not on the account ID - your mail. As a result you cannot have accounts for two children with the... See more
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Company details
Written by the company
Please note: This page is for schools to review the ParentMail product. If you are a parent, please contact your school directly and they will be able to resolve the issue for you. ParentMail was formed in 2001 and was the first company in the UK to offer schools a new, modern way of communicating with their parents. As well as schools, we also help nurseries, playgroups, children’s clubs and colleges – over 6,000 organisations now use ParentMail to communicate to and collect payments from over 3.5 million parents.
Contact info
United Kingdom
- feedback@parentmail.co.uk
- parentmail.co.uk
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Hasn’t replied to negative reviews
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I really love using parent mail
I really love using parent mail, its a quick and easy way of adding money to your childs account and always ensuring tjey have enough dinner money, you can also see what they are eating throughout the day so you can keep an eye on their eating habbits. There are a few problems with the app as all forms and letters arent always added, communication through your child can be missed
Everything in 1 Place and easy to use
I really love all of the approvals, trip costs and updates in 1 place and was pleasantly surprised to have an opportunity to review a change in my personal details that the school had updated.
Really useful tool...
Simple and easy to use
Parentmail is so easy to use..
Parentmail is so easy to use..
It helps you to keep up to date with your children's school life, make payments and submit forms...... I love the fact that it is paperless....
Great app get downloading
I think its a good idea and school letters can be read at the click of a button! No more crumpled letrers coming home. K like the fact that I can pay for trips etc straight away with no fuss.
Easy understandable
Easy understandable, great application. Definitely, recommended for the other parents.
Really useful and effective way to …
Really useful and effective way to keep communication from school reliable. Love the payment facility.
Love parentmail great way of …
Love parentmail great way of communication between school and home! So much better than lost letters in bags!
Brilliant app so easy to use, the new generation!
Brilliant app so easy to use and very helpful i can pay money for trips and lunch, fill in forms and read all information sent from the school easily using this very happy with the service!
TRUSTPILOT is all about Trust
TRUSTPILOT is a company that I am totally happy with.
Its really easy to log in to
Its really easy to log in to, I am able to see emails straight away from my daughter's school, love the way it is set out, easy to guide through.
ParentMail is a great app and it’s free …
ParentMail is a great app and it’s free to download and use. It is helpful to have all the school communication in one place and makes replying and responding to messages easier.
Always updated!
My kids are messy with papers. With parent mail I'm always updated and reassured that I don't miss important information from school.
Great way of getting.information.about …
Great way of getting.information.about school in a better format
Very useful and simple app...
Useful and easy tracker for busy working mum
Useful and easy tracker for busy working mum.
If I could add comment on app development point is inbox sorting function with key word or old emails bulk deletion function maybe?
Still great to catch up school information when needed though.
Easy & Effective
So easy to use. It's intuitive and much more effective than traditional communication methods. Definite thumbs up.
Really helpful
Really helpful. And easier to check dates on rather than hunting for the lost piece of paper.
Very simple and easy to use
Very simple and easy to use. A fantastic way to keep up to date with correspondence from the school and also to make quick and sercure payments for trips and other event's.
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