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Rated 1 out of 5 stars

This company used my work to submit to its client just to ensure timely delivery and meet deadlines. After that, they emailed me saying my contract was terminated and my payment was withheld... See more

Rated 5 out of 5 stars

Pareto has compiled several spreadsheets for our company. They are very precise and fast, they ask great clarifying questions, and they deal with corner cases with good common sense. Pricing is reas... See more

Rated 1 out of 5 stars

LIES! LIES! LIES! They advertise their service as a PER MONTH subscription when in actuality they lock you in for a whole year! It means you'll be billed for the full price instead of a o... See more

Rated 5 out of 5 stars

Pareto has been truly great to work with. The team is transparent, responsive, positive, respectful and the law projects have been really engaging. There's been a good diversity of work and the comp... See more

Company details

  1. Software Company

Written by the company

Pareto is the verification layer for reinforcement learning on real-world expertise. We turn nondeterministic expert judgment into durable reward signals. By measuring a model’s capability frontier and calibrating tasks to where it will learn most, we make specialized human expertise trainable.


Contact info

3.5

Average

TrustScore 3.5 out of 5

31 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Warning to Contractors About This Company’s Unpaid Work Practices

This company used my work to submit to its client just to ensure timely delivery and meet deadlines. After that, they emailed me saying my contract was terminated and my payment was withheld. From what I’ve seen, this same situation has happened to hundreds of contractors.

After receiving the termination notice, I reached out to the CEO, Phoebe Yao. I am quoting exactly what she wrote back to me:

“Oh yea that's no good. Well we can see based on the quality if we used your work i think it's fair to compensate.”

I am 100% certain they used my work and delivered it to their client, yet they still didn’t pay me. When I tried contacting the CEO again, she told me to reach out to one of her employees instead. She avoided everything she had previously said to me.

If you’ve experienced the same, don’t stay silent, let the world know what happened to you.

They hire remote contractors who are mostly non-US based, and their contract requires any disputes to be handled under U.S. legislation. They clearly take advantage of the fact that most contractors outside the U.S. cannot realistically fight back. They can silently withhold your hard-earned money. Payments are also consistently delayed for weeks even though they promise weekly payouts. There are always excuses, such as “QA is taking longer than expected” or “issues with the payment method,” etc.

November 26, 2024
Unprompted review
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Rated 1 out of 5 stars

They lie about paydates

I'm publicly documenting my experience as a contractor with Pareto.AI for other professionals to reference.
Timeline:

Tuesday: Promised payment 'Friday at the latest'
Completed all work under payment urgency pressure
Friday 4:35pm: Corporate deflection, no payment, now impossible until Monday due to ACH processing

Issues:

Systematic payment manipulation (using payment urgency to extract work, then delaying payment)
Breaking documented commitments to contractors
Cutting contractor access before processing payment
Corporate gaslighting when confronted with timeline violations

This contradicts your public positioning as an 'ethical AI platform' and 'talent-first' company. The documentation of these practices is being shared with industry partners and regulatory bodies for review.
Other contractors should be aware of these systematic payment issues when considering work with Pareto.AI.
Professional reputation in the AI industry depends on honoring commitments to the contractors who enable your business model."

June 14, 2025
Unprompted review
Rated 1 out of 5 stars

LIES

LIES! LIES! LIES!

They advertise their service as a PER MONTH subscription when in actuality they lock you in for a whole year!

It means you'll be billed for the full price instead of a one-time only bill. This is scam in all but name!

As someone who was actually interested in their offers, I'll be forced to leave a REAL, LIVE review - a negative one at that!

Don't trust all the positive reviews: they're all fake.

Fitting for them.

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Professional, Thoughtful, and Great to Work With

Pareto AI has a fantastic team with great people to work with. They are highly professional, thoughtful, and genuinely care about their experts. The team is always looking for ways to improve and create a better experience. It's been a pleasure collaborating with them!

March 3, 2025
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Rated 5 out of 5 stars

Pareto is a great company to work for…

Pareto is a great company to work for as a part time gig. There are opportunities for full-time too, if you have the skills to complete many different projects. The company culture is great and compensation is competitive, per project basis. I wholly recommend them, if you are interested in participating in helping create new and cutting edge AI models.

April 11, 2024
Unprompted review
Rated 5 out of 5 stars

Pareto is great to work with!

Pareto has been truly great to work with. The team is transparent, responsive, positive, respectful and the law projects have been really engaging. There's been a good diversity of work and the company clearly has the trust of some of the biggest names in AI. Highly recommended.

January 27, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional experience and opportunity for professional growth with Pareto

Working with the Pareto team has been an exceptional experience. Clear communication, well-structured tasks, and continuous support make the process smooth and productive. It’s inspiring to contribute to challenging projects and know that my work directly supports advancements in AI. I highly recommend Pareto to specialists looking for a professional and constantly enriching environment.

December 9, 2024
Unprompted review
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Rated 5 out of 5 stars

The best AI training company out there!

I've been working with Pareto.AI as an AI trainer since January 2024. When I was first recruited, I was skeptical at first as I had never heard of the AI training industry, much less Pareto itself. Working with Pareto has completely transformed my views of the tech industry, and--having seen other AI training companies--I have no doubt that Pareto is at the top of the industry in terms of how they treat their workers. Many of their core values emphasize the priority of their trainers, and they really do mean it when they say that they provide industry-leading pay.

Having met the CEO--Phoebe Yao--and many other Pareto project managers and employees online, I can definitively say that their team is not only professional and top-notch but also super kind, attentive, and understanding. They have always listened to my concerns and feedback, and I have never felt like they were dismissive or that they didn't know what they were doing. I HIGHLY recommend Pareto.AI to anyone considering jumping into AI training work either part- or full-time!

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Working with Pareto.AI has been a great…

Working with Pareto.AI has been a great experience for me. What sets Pareto.AI apart from other companies in the same field is not just their commitment to customers’ satisfaction, but also how they consider their employees’ well-being and interests. The company listens to its workers to ensure they are always comfortable and willing to provide the best services possible. In addition, the company has shown efforts to bring onboard professionals from different regions worldwide possessing diverse ideas and talents, which contributes to its competitiveness and customer satisfaction. I highly commend the company for its good work.

June 21, 2024
Unprompted review
Rated 5 out of 5 stars

Setting the industry standard

The Pareto team has the world's top Prompt Engineers and AI trainers eager to take on any project and deliver quality work. I can confidently say that they repreesent the industry standard and for this, I highly recommend them.
Two thumbs up!

June 21, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding

At Pareto.AI, labelers are valued far beyond being just another group of workers. The company demonstrates great consideration for its labelers, actively listening to their needs and embracing individuals from diverse nationalities, genders, ethnicities, and races. Pareto.AI celebrates their contributions and actively promotes inclusivity, ensuring everyone feels appreciated and respected.

June 17, 2024
Unprompted review
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Rated 5 out of 5 stars

They do what they say they'll do

They do what they say they'll do. I throw a lot at them, and they come through.

April 19, 2023
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Reply from Pareto

Thank you Nathan! We're glad to hear we're meeting your expectations.

Rated 5 out of 5 stars

Great service

Great service, we hired Pareto to help us create an investor database for our reach out campaign. We were able to start and finish our project very fast, within 1 week we had the list ready. The quality of results is also fantastic!

March 2, 2023
Pareto logo

Reply from Pareto

Thank you so much for your kind words! We're delighted to hear that you had a great experience with Pareto. It's fantastic to know that we could help you create an investor database so quickly and with high-quality results. If you need any more assistance in the future, we're always here to help!

Rated 5 out of 5 stars

Great women-led company

Pareto has a warm, helpful team that gets things done. They're fast, responsible and easy to work with on data-related projects. Highly recommend for SMEs and startups who don't have enough time to do it all!

December 20, 2022
Unprompted review
Rated 5 out of 5 stars

Getting things done!

At my startup we were facing many manual challenges and we needed some help in an scalable way. A friend of mine recommended me to check out Pareto and I invited them to participate in a tender for the project which they won. Right away they took over the tasks in a very professional way, their learning curve was very fast and we almost went in "automatic pilot" with them. The team at Pareto is very professional, they have attention to detail and you can trust them. They are an only woman team, empowering single moms to get a good job opportunity, this is something I really liked, because of its social impact. Invoicing and payments are very easy to do. I just love the way they work, very very recommendable!

December 11, 2022
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Rated 5 out of 5 stars

Highly Recommend!

Pareto is quick to respond and delivered high quality work. They never missed a deadline and always followed up with questions if they had any.

November 2, 2022
Unprompted review
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Reply from Pareto

Thank you so much for your wonderful feedback, Emily! We're thrilled to hear that our team could provide the support you needed for your data-related projects. We love working with SMEs and startups to help streamline their processes. If you ever need more help or have another project in mind, we're here and ready to assist!

Rated 5 out of 5 stars

Pareto is a great company to work with

Pareto is a fantastic company; always incredibly diligent, responsive, and attentive with their work. The majority of tasks my team assigns them involves sourcing and outreach, which Pareto continues to complete to an excellent degree. Furthermore, there have been a few instances where my team has assigned some very last minute, urgent tasks, and Pareto has been able to consistently deliver.

Above all, they always have a great attitude, so it's a pleasure to work with them.

November 28, 2022
Unprompted review

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