PARIJAN Reviews 

Awful experience. Items are not as shown on the website. The quality when they arrived is dreadful and the colour nothing like described at all.
I have since contracted the business as it says on the website to understand about their 30 day return policy. They offer a 15% refund or exchange (not mentioned in the policy online). I’ve emailed back with now no response for over a week saying I want a full refund and will send item back and yet still waiting for a reply!
SCAM!!

The size is typical american
M is toch someone 6 ft and 130 kg
My ass could fits those pants twice.
The sweater is for someone with a perimeter of the same size he is long.
Besides the sizes it took 2 months for the clothes to reach me. Absolotely do not buy this!

Don’t order from this website, they will not ship your order, they will not answer emails and if you comment on their instagram posts, they will delete your comment. This company are scammers and they will take your money without sending your order….

Dont buy from this scammer website. Lowest of lowest quality without accepting return

I placed an order with Parijan on May 15, and received my package on June 16 — over a month later. I’m a frequent online shopper, but I’ve never encountered such poor quality and defective products.

I requested a return the very next day (June 17). It took their team three weeks just to confirm the return request. Then, for an entire month, I heard nothing further — even though I had proof of delivery (shared with them multiple times). Despite that, they kept asking for “verification.”

Finally, on August 12, after my third follow-up email, they told me that the refund process had started and that I should receive the money within 10–14 business days. It’s now November 3, and I still haven’t received any refund.

Over the past four months, I’ve sent dozens of emails, only to receive the same copy-paste responses (“We sincerely apologize,” “We understand your frustration,” “Your case has been escalated”). Yet, nothing has happened.

At this point, it’s clear that Parijan is showing no intention of refunding my money. Their behavior is unacceptable and borders on fraudulent. I strongly advise others to stay away from this store — they sell poor-quality products, ignore customers, and fail to honor refunds they’ve already confirmed.

Update:

THEY ARE REQUIRED TO TAKE YOUR RETURNS BY EU LAW; IF NOT YOU CAN CONTACT YOUR BANK TO REFUND THE MONEY - DONT SEND BACK UNLESS THEY PAY FOR THE RETURN LABEL AND SEND IT TO YOU - YOUR RIGHT TO RETURN DOESNT RUN OUT AFTER THEY DELAY YOU FOR AGES, ITS VALID AS LONG AS YOU STATED A FORMAL RETURN REQUEST IN THE RIGHT TIMEFRAME; SAVE THE EMAILS WITH THE SUPPORT AND SCREENSHOTS OF THE WEBSITE ("30/14 day free returns no questions asked")

Submit your complaints at the signal conso (DGCCRF)
which is the french agency for these kind of dropshipping fraudsters

aswell as with the european centre for fraud control in your country, (eg EVZ in Germany)

Owners show themselves on instagram partying and living the high life as "CEOs". (under societe dot com if you enter the SAS of the company you can find official information who the legal owners are) while they scam customers with false information, bad dropshipping stuff from across the world and wrong labels/products

Horrible Business Practice.

Be prepared to have your Order take more than 2 weeks to arrive.

And you better make sure you have chosen the right size (hint; impossible because the sizes are effed, feels like the just give you random sizes)
because god forbid u want to return something.
Even though the "30-14 day free returns" is plastered all over their website you have to fight for days with Jeff the Customer Support AI.

I got so mad i actually filed a formal complaint at the european consumer support center

Very good quality of the product. I was also writing with the support and got really fast and friendly service by the company. Personally I would really recommend buying (also friends) at Parijan.

Awful customer service & zero professionalism.

5 weeks has past since my order submission and still didn’t receive the order.
The customer associate Mae is no where near doing her job properly!

A complete fake company. I ordered and paid for some shoes on FB and never received the product. I just got very regular emails saying it was on its way and blaming the delivery service. When I asked for my money back, I did not even get that. They promised it, but it never came.

DO NOT ORDER FROM THE COMPANY

Really wish I knew about this site before falling into the scam! I have encountered a similar issue to what the majority of the comments are describing in here (Delayed shipment + lack of response + bad quality). I reported their Instagram account & so should you

One of the company owners DM me to ask me to remove my review.

I received a refund so I removed the review.

I am not removing the one star though as I had 6 weeks of pestering for my money back. This is the worst online shopping experience that I have ever experienced.

I would say this has been the worst company I have ever purchased something from. The order was shipped after a month from the purchasing day and after that its been two weeks without any update on the tracking number.

And the customer support team keep saying the same thing your package is on the way. I do not have the possibility to place 0 stars because I would have put that instead.

not refunding after receiving the package i've sent back.

Bed quality and package arrive whenever they want

They took 2 month to ship goods and required me to pay 28€ to return the shoes. They received the shoes as proven by FedEx but stall and don't refund for 60 days now. I am taking legal action and my lawyer noted that they don't really care as they are actually sitting in China - not Paris! Its a virtual office shared with restaurants and law firms in Paris, while actual China-based dropshipping operations source cheap goods falsely marketed as "Parisian luxury"

Worst experience. Ordered to try ahead of a trip, and they couldn’t fulfill for weeks. Asked to cancel and they declined. Delivery will now be when I’m out of town for a month. Avoid at all cost.

This company is a scam
This company is a scam!
I’ll sue them. Write me if you want to join IG:altineel - email cant be given

Ive placed an order almost 2 months ago. They sent it out after 2 weeks. The quality of the products were very low compared to what you’ve paid. Furthermore there were no size tag on them and of course even though Ive ordered size L, they were so small and since there is no tag one cannot identify ( no idea how they knew it was L). BUTT It actually starts from here when you want to return. First of all the return process is so annoying, they want you to take a picture of products and send them etc. Eventually I sent them and I checked it out. They arrived them at 03.10.2025. Since then I never heard from them, they dont reply and process my refund…

There’s no way to know for sure when your packages will arrive. In my case, two separate packages showed up one after the other more than a month after I placed my order. Only part of my order arrived; the rest is still pending because it’s out of stock.
I ordered two identical dresses in different colors, same size, but they have different measurements. On top of that, one of them wasn’t even stitched properly.
They claim to guarantee quality products, but I wasn’t home when the package arrived and was contacted by “Shein” customer service. I never intended to buy from Shein, but okay.
One of the clothes is fine, it fits well, but overall that’s not enough for what you pay. The service is slow and unreliable, which really discourages you from purchasing again. It’s a real shame. In the meantime, I’m still waiting for the remaining items...

bought the product on September 6, 2025, but it still hasn’t been shipped, and I haven’t received a refund. Maybe this company is cheating its customers.

The products didn't look like they did on the website so I then placed a return where they sent me a form etc. I returned it with a royal mail tracking number and they have stopped replying and won't process my refund. Terrible quality and service.