A great experience. They have the greatest selection of apartments in Paris, and the staff is really helpful. Ask for Neda, she was my advisor and she's fabulous. She really went above and beyond - he... See more
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Review summary
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What people talk about most
Based on these reviews
I have used Paris Attitude twice and have been content both times. I think the webpage has clear photos and you don't need to submit lots of complex documents. Clear communication and confirmation wit... See more
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We arrived a little early yet someone was here to meet us immediately. Everything went fine except for a few minor inconveniences. The internet was not working but was fixed the next day. The instr... See more
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I've been staying with Paris Attitude for almost 3 years and I couldn't be happier. When I moved to Paris I really struggled to find an apartment, other agencies had very little on offer or were very... See more
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Company details
- Self-Catering Accommodation
- Apartment Rental Agency
- Lodging
- Property Management Company
- Real Estate Agency
- Real Estate Rental Agency
About Paris Attitude
Written by the company
Paris Attitude is a real estate agency specialized in furnished rentals in Paris. With more than 4,000 apartments in every arrondissement of Paris, we can meet any request, from studios to 5-room apartments, modern lofts or traditional Haussmann-style homes. All our apartments are ready, furnished and equipped with everything you need, even linens and cooking utensils.
Written by the company
Contact info
21 rue Vauvenargues, 75018, Paris, France
- +33 (0)1 42 96 31 46
- mail@parisattitude.com
- parisattitude.com
4.6
Excellent
3K reviews
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to Navigate & Select
The selection process was quite simple and the filters worked well. The map also provided an easy guide. The booking process was a little more complicated and I expected a clearer confirmation once the application was submitted. Eventually all was confirmed and the signing of the lease was very straightforward
November 10, 2025
Reply from Paris Attitude
Hello Gregory,
Thank you for taking the time to share your experience. We’re pleased that navigating our platform and selecting a property was simple for you, and that the leasing step was clear and straightforward. Your feedback is truly appreciated.
Best regards,
The Paris Attitude Team
Problems with payment and booking
I had trouble with the payment and overall booking process. I even called my bank because I had received a message saying my payments were not going through and they approved the last payment. I was then told by Klara that my payments were declined, and that I should talk to my bank (even though I had already done so), but the "Upon Booking" payment amount had already been charged to my account. Klara had been helping me throughout my application beautifully, but she couldn’t help me with this issue. They then cancelled my request and up until now I do not know if I’ll be able to get my money back. I no longer trust the website and will be looking for other wensites to book the appartment I need.I also couldn’t call the phone numbers as when I called, I was sent to a voicemail that basically said the numbers were not working. I chose to listen to ignore the bad reviews about payments, but sadly they were right. I am now sitting very disappointed and stressed. Hopefully I can fix this soon.
November 9, 2025
Unprompted review
Reply from Paris Attitude
Hello Daniela,
We’re very sorry for the inconvenience this situation caused you. After reviewing your file, we can confirm that your payment was declined by our bank, which automatically cancelled the booking. No amount was charged to your account. As we have successfully accepted payments from your bank in the past, Klara advise you to contact them so they fix the authorization issue with your card.
Because November 11th was a public holiday in France, our offices and phone lines were closed, but Klara sent you all the necessary information as soon as she returned to the office, including confirmation of the declined payment and alternative ways to proceed (PayPal, wire transfer, or another card).
If you still wish to continue with your reservation, please note that the apartment is still available. We’re glad the situation could be clarified afterwards and appreciate your understanding.
Kind regards,
The Paris Attitude Team
We arrived a little early yet someone…
We arrived a little early yet someone was here to meet us immediately. Everything went fine except for a few minor inconveniences. The internet was not working but was fixed the next day. The instructions for using the dishwasher, washing machine, and controlling the apartment indoor temperature is confusing and not written down anywhere. We shall have to call for instructions again. A minor inconvenience. Otherwise, everything is perfect and we are very happy.
November 1, 2025
Reply from Paris Attitude
Hello Arthur,
We’re delighted to know that your arrival and stay went well overall and that you’re enjoying the apartment. We truly appreciate your constructive feedback regarding the appliance instructions, it’s very helpful and will be shared with our team to improve future stays. Thank you again for your trust and kind words!
Best regards,
The Paris Attitude Team
Reply from Paris Attitude
Hello Olivia,
We really appreciate your review. It’s great to know that getting in touch with our team was simple and that you felt supported throughout the process.
Best regards,
The Paris Attitude Team
Quick response."Mihaela is great!
October 23, 2025
Reply from Paris Attitude
Hello Sharon,
We really appreciate your kind words. It’s great to know that our responsiveness and support helped make your experience smooth and efficient.
Best regards,
The Paris Attitude Team
Do not rent via Paris Attitude
During the 9 months of the rental (November 2024-July 2025) we carried out the usual small running repairs, such as adjusting the toilet cistern valve so it did not fill continually. We left the flat clean and in good order. Nevertheless, we had to chase hard for return of the deposit - and PA deducted no less than 1242 euros from the deposit, 750 of which was for renovation (wrongly styled as 'repairs'), including new window and shower seals and...replacing the toilet valve. Since I complained, they have played dead. Avoid. PS the Commission départementale de conciliation dispute conciliation service is of no use because limited to lettings of 'residences principales' - as Paris Attitude well know,
October 10, 2025
Unprompted review
Reply from Paris Attitude
Hello Joel,
We are sorry to read your disappointment and understand how frustrating deposit deductions can be.
Following your check-out, we sent you the full move-out report, including photos and detailed explanations of the issues noted in the apartment. The deductions were made based on this report and on the invoices provided by the property owner, which justify the repair costs.
We regret that you remain unsatisfied with the outcome. Please note that, in France, tenants can request a free review of their case through the Conciliator of justice, an independent public authority that helps resolve deposit disputes between tenants and landlords.
Your feedback has been shared internally to ensure continued transparency in how we handle deposit settlements.
Kind regards,
The Paris Attitude Team
clear instructions and timely responses.
October 13, 2025
Reply from Paris Attitude
Hello Henry,
Thanks for your kind words ! We’re happy our communication made things easy for you!
Best regards,
The Paris Attitude Team
Second time renting
Second time renting with Paris Attitude. For 10 months 2 years ago, and 2 months upcoming. Agency is fast to respond, and correct in communications. One star deducted for the urgent 24 hour time frame (multiple emails) to pay. Managing international wire transfers is not a simple click!
October 9, 2025
Reply from Paris Attitude
Hello Terry,
We truly appreciate your loyalty and are so glad that your second experience with Paris Attitude has been as positive as the first. Our team is always happy to assist and ensure everything runs smoothly from start to finish.
Best regards,
The Paris Attitude Team
Excellent appartment sur Rue De Richelieu
Communication efficace, arrivée sans probleme, appartement tres bien, conforme a la description, meme mieux
August 8, 2025
Reply from Paris Attitude
Bonjour Luigi,
Merci pour votre témoignage. Nous sommes heureux que votre arrivée se soit déroulée sans encombre et que l’appartement vous ait plu encore plus que prévu. C’est l’expérience que nous souhaitons offrir à nos locataires.
Cordialement,
L'équipe Paris Attitude
Excellent client service
I really appreciated Daisy's assistance with my booking. She was very attentive with my emails and questions and she was quick to solve problems online whenever it occurred. Amazing agent. Besides, the pictures of the apartment looked exactly like in real life. I am so happy with it and so grateful of its wonderful condition.
October 4, 2025
Reply from Paris Attitude
Hello Maja,
We truly appreciate your thoughtful review. We’re delighted that our team provided attentive and efficient support throughout your booking and that the apartment met your expectations, looking just as it did in the photos. Your satisfaction is our greatest reward.
Best regards,
The Paris Attitude Team
Paris Attitude stole my deposit
Hey everyone.
Just wanted to share my experience and a warning for anyone thinking of renting through Paris Attitude. I recently moved out of an apartment I’d rented through them, and unfortunately they stole my deposit.
When I left, the check-out report was completely fine—a few minor signs of wear and tear as I lived there a year, barely anything. I could send you pictures I took and you would see it was basically like new. But months later, they sent me an exaggerated list of supposed “damages” that weren’t in the report at all, clearly just to keep my deposit. It honestly seems like they used my deposit money to renovate the whole apartment. They replaced nearly every single thing basically, 99% of which wasn't mentioned in the check-out report.
I emailed both Paris Attitude and the landlord twice, explaining that their claims don’t match the official inspection. Neither of them even bothered to reply. There is no protection for renters' rights.
I’m now considering legal action, but I also wanted to make this public in case it helps someone else avoid going through the same experience. I’m financially fine, thankfully, but it’s frustrating to see a company get away with this kind of thing.
If anyone has experience with French tenancy law or advice on how to pursue this, I’d really appreciate it. And for anyone looking for a flat in Paris—trust me, avoid Paris Attitude. They have awful customer service and will have no qualms taking your money and vanishing.
October 5, 2025
Unprompted review
Reply from Paris Attitude
Hello Adam,
We’re truly sorry to read your message and understand how upsetting it is to feel that your deposit was unfairly withheld.
Transparency and fairness are central to how we aim to handle both the check-out process and deposit settlements.
To clarify, your emails were answered in a timely manner, for example, you wrote late on 10 September, and our team replied the following morning, 11 September at 09:56 AM, with a detailed response and links to the Commission de Conciliation. We reiterated this information again on 15 September, so you would know exactly how to contest the owner’s deductions through this independent authority.
The deductions applied to your deposit were based on the official check-out report together with documented invoices for professional cleaning and repairs that went beyond normal wear and tear. We understand that you disagree with the extent of these deductions, which is why we encouraged you to refer the matter to the conciliation commission so that an impartial third party can review it.
We regret that your experience left you feeling unsupported and take your feedback seriously as we continue to improve our communication with tenants.
Best regards,
The Paris Attitude Team
Reply from Paris Attitude
Hello Jessica,
Thanks for sharing your experience! We’re happy our team could help you quickly and easily!
Best regards,
The Paris Attitude Team
Daisy understood our needs and found us…
Daisy understood our needs and found us a really terrific apartment.
October 2, 2025
Reply from Paris Attitude
Hello Susan,
Thank you for your kind words! We’re delighted that Daisy understood your needs and helped you find a great apartment.
Best regards,
The Paris Attitude Team
Money sharks that do not care about the tenants
Rented a furnished appartement for more than 2 years. Had to buy my own matras because the one in the apartment was like a rock. Had to throw it away at the end of the stay because the owner wanted the rock back.
Anyway, I only got a small part back of the deposit because I got charged €1700 for cup marks on an old wooden cupboard! I hoped that these ridiculous charges could be prevented through an agency but they only care for the owners and have zero respect for the tenant. Zero response on my emails.
I strongly suggest renting an apartment through a different agency or service because this one will screw you over.
October 1, 2025
Unprompted review
Reply from Paris Attitude
Hello Peter,
We are truly sorry to read about your experience and understand your frustration.
Providing a fair and transparent rental experience is important to us, and it is never our intention for a tenant to feel unsupported.
In this specific case, the deductions were made based on the official exit inventory, which included professional cleaning as well as an invoice from an independent cabinetmaker for the repair of damaged furniture. We understand that this may have felt unfair to you, which is why we suggested that you contact the Conciliation Commission, an independent organization in France that helps resolve this type of dispute between tenants and landlords.
We regret that your overall experience with us did not meet your expectations, and we appreciate your feedback as it helps us improve.
Best regards,
The Paris Attitude Team
Reply from Paris Attitude
Hello,
Thank you for your feedback, we’re delighted to hear that you found the booking process simple and that our team’s expertise made communication smooth.
Best regards,
The Paris Attitude Team
Zero customer support
Site seems legit, but when submitting a request there is absolutely zero support for any questions that you have. I wrote them 6 emails with very simple questions that could be answered in a matter of minutes, and got a single automated reply which didn't answer any of my questions.
September 30, 2025
Unprompted review
Reply from Paris Attitude
Hello,
We regret to read your comment. However, with the pseudonym used, we cannot recognize your file and therefore verify your specific situation.
We understand that you are disappointed, but your message does not reflect the reality of our practices. If you would like us to review your file, please contact us directly via communications@parisattitude.com with your contact details so that we can verify the details of your case.
Best regards,
The Paris Attitude team
Reply from Paris Attitude
Hello Nikita,
Thank you for your feedback! We’re delighted to know you found our service fast, clear, and professional.
Best regards,
The Paris Attitude Team
I had an awesome experience with Paris…
I had an awesome experience with Paris Attitude. Looking for a flat in Paris was a bit overwhelming for me, however, Arnaud from the team has been exceptionally helpful from the very beginning, staying professional and responsive at all times. The quality of service is great.
What's more, the apartments on the platform are of good quality as well -- You get what you paid for. There are also plenty of sizes / prices available depending on what you're looking for and your budget.
I would recommend Paris Attitude to anyone who's looking for a nice flat to stay in Paris.
August 6, 2025
Reply from Paris Attitude
Hello Joseph,
We truly appreciate your thoughtful review. We’re delighted to hear that Arnaud’s professionalism and responsiveness helped you feel supported throughout your search. It’s also great to know that the variety and quality of our apartments met your expectations. Thank you for recommending Paris Attitude!
Best regards,
The Paris Attitude Team
Paris Attitude is a fantastic online…
Paris Attitude is a fantastic online platform for anyone looking to find a rental apartment. I found their service to be excellent and incredibly supportive. A special thank you goes to Neda LJUBIBRATIC, my advisor, whose dedication made my apartment search so much easier. She was very supportive in helping me find the ideal house and was an excellent intermediary between myself and the flat owner. I'm truly grateful to Paris Attitude for their help in securing short-term accommodation during my time in Paris.
August 27, 2025
Reply from Paris Attitude
Hello Senthil,
We’re thrilled to hear about your positive experience with Paris Attitude and especially with our team. Knowing that her guidance and dedication made your stay in Paris easier is the best feedback we could receive. Thank you for trusting us and for recommending our service!
Best regards,
The Paris Attitude Team
Ariane was waiting for me right as I…
Ariane was waiting for me right as I arrived. She showed me the apartment and the amenities efficiently and she was very kind
August 26, 2025
Reply from Paris Attitude
Hello Bethany,
Thank you for your feedback.
We’re delighted to hear that your arrival went smoothly and that you felt warmly welcomed.
Providing a clear and pleasant check-in experience is very important to us, and we’re glad everything met your expectations.
Best regards,
The Paris Attitude Team
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