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The Paris Pass Reviews 

7,801
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers had a great experience with this company. Customers consistently found the product excellent, offering a wide range of attractions and culinary experiences that made exploring the city enjoyable and comprehensive. Many appreciated the convenience and ease of use, noting how the pass helped structure trips and save time by avoiding queues. The accessibility of offers in various locations also contributed to a smooth, stress-free user experience. However, some people mentioned that getting full value for money was challenging, finding it difficult to utilize all included experiences. A few reviewers also encountered issues accessing specific attractions, sometimes requiring a separate museum pass despite being listed. Additionally, careful planning and scheduling were essential to maximize benefits, as time restrictions occasionally did not align with itineraries.

What people talk about most

Value for money

Reviewers mention ambiguous feedback about value for money, with many customers reporting that the pass... See more

Location

Clients share positive opinions on location, finding it helpful for planning trips and structuring their... See more

Product

Customers consistently note positive experiences with the product, with many expressing their love for the... See more

Service

People report ambiguous experiences with service, with many customers enjoying the attractions, tours, and... See more

User experience

Consumers find the user experience to be positive, with many reviewers highlighting its ease of use and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Helped avoid queues which would have taken up most of the days. Really impressed with the Restaurants -on our own, we'd probably never even have heard of some of the places. Covered all of the 'mus... See more

Company replied

Rated 4 out of 5 stars

I had a couple of inconveniences when trying to access the Sainte Chapelle and l’Arc de triomphe. They requested the Paris museum pass, which is a completely different pass. I reached out customer ser... See more

Company replied

Rated 4 out of 5 stars

There was a nice combination of activities and meal opportunities to take advantage of. I did the six day plan and still had some activities to do, so would have liked an eight day option. Overall, a... See more

Company replied

Rated 4 out of 5 stars

It is worth the price with the museum pass, experiences and food vouchers included. We enjoyed the museum and free food the most. However, we couldn't enter LV Foundation, which is a bumper. Another P... See more

Company replied


Company details

  1. Travel Aggregator

Written by the company

The Paris Pass is the complete sightseeing package for visitors to the city. Holders have access to over 60 attractions at no extra cost, a 2 day hop-on-hop-off bus tour ticket, a comprehensive guidebook and a Metro Travelcard! Popular attractions included are Louvre Museum, Palace of Versailles, Wine Tasting Experience, Notre Dame Cathedral and The Orsay. Discover more and spend less with The Paris Pass! Learn more online...

Learn more about The Paris Pass

Written by the company

SAVE MONEY!
The Paris Paris includes entry to over 60 top attractions and a bus tour. It even includes a Travelcard for unlimited use of public transport.
SAVE STRESS!
The Paris Pass includes everything you need to explore the city and see the sights. No need to buy tickets everywhere you go.
SEE MORE!
The Paris Pass allows you to see more of the city and helps you discover things you didn't know about.

Contact info

4.1

Great

TrustScore 4 out of 5

8K reviews

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4.1

All reviews

(7,801)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I loved this pass

I loved this pass! It really helped me plan my trip since it was my first time in Paris. All the experiences available in this pass were relevant. We were not able to do all that was included in the pass but what we did was amazing. We specially loved the food experiences. We took advantage of most of those and had great experiences at all of these cafes and restaurants.

July 21, 2026
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Reply from The Paris Pass

Hi Lina,

We are beyond thankful for your review, and we are so grateful for your kind words. Your feedback is extremely important to us. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future.

Regards,
Go City

Rated 5 out of 5 stars

The pass was excellent

The pass was excellent - it was simple to use everywhere and it enabled us to explore Paris to its full extent

July 14, 2026
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Reply from The Paris Pass

Hi Tracy,

Thank you so much for your amazing feedback! It truly means the world to us and motivates us to keep delivering a smooth, hassle-free experience. We’re thrilled to hear you enjoyed using the pass and can’t wait to welcome you again!

Warm Regards,
Go City

Rated 5 out of 5 stars

Great experience

The attractions and tours were seamless and all restaurants were super friendly and had delicious food. Would definitely recommend this to anyone travelling.

July 7, 2026
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Reply from The Paris Pass

Hello,

Thank you so much for your amazing feedback! It truly means the world to us and motivates us to keep delivering a smooth, hassle-free experience. We’re thrilled to hear you enjoyed using the pass and can’t wait to welcome you again!

Warm Regards,
Go City

Rated 5 out of 5 stars

Best pass ever!

So many activities to choose from, the packages are so great. This pass makes it so much easier to experience Paris. And the value is unbeatable!

July 14, 2026
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Reply from The Paris Pass

Hi Alexandra,

Thank you so much for your amazing feedback! It truly means the world to us and motivates us to keep delivering a smooth, hassle-free experience. We’re thrilled to hear you enjoyed using the pass and can’t wait to welcome you again!

Warm Regards,
Go City

Rated 5 out of 5 stars

Great value!

We buy the Paris Pass every time we go back to Paris, and our recent 4-day trip reminded us exactly why. It helped us get incredible overall value. The walking tour options were a fantastic way to explore the city, and we loved the excellent food options it highlighted—making it easy to enjoy authentic French cuisine in great restaurants and cafes. Highly recommended!

June 8, 2026
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Reply from The Paris Pass

Hi Diana,

We are beyond thankful for your review and truly grateful for your kind words. Your feedback is extremely important to us and continually motivates us to ensure a smooth and enjoyable journey for our customers. We’re delighted to hear that you enjoyed using the Go City pass. We hope to have the pleasure of serving you again in the near future.

Warm Regards,
Go City

Rated 5 out of 5 stars

Great value for money

Great value for money

June 16, 2026
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Reply from The Paris Pass

Hi There,

This made our day! Your review means a lot to us. We hope to serve you again in the future.

Regards,
Go City

Rated 4 out of 5 stars

Helped avoid queues which would have…

Helped avoid queues which would have taken up most of the days. Really impressed with the Restaurants -on our own, we'd probably never even have heard of some of the places. Covered all of the 'must-see' places and forced us to keep an itinerary making the trip so worthwhile doing.

June 5, 2026
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Reply from The Paris Pass

Hi Gilinda,

We are beyond thankful for your review and truly grateful for your kind words. Your feedback is extremely important to us and continually motivates us to ensure a smooth and enjoyable journey for our customers. We’re delighted to hear that you enjoyed using the Go City pass. We hope to have the pleasure of serving you again in the near future.

Warm Regards,
Go City

Rated 5 out of 5 stars

Best choice

Good value for money

June 2, 2026
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Reply from The Paris Pass

We are beyond thankful for your review. This made our day! Your review means a lot to us. We hope to serve you again in the future.

Regards,
Go City

Rated 5 out of 5 stars

Great service!

May 26, 2026
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Reply from The Paris Pass

This made our day! Your review means a lot to us. We hope to serve you again in the future.

Regards,
Go City

Rated 5 out of 5 stars

The food that was included

The food that was included. It was typical French and it was of good quality.
Flawless functioning of the pass.

May 15, 2026
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Reply from The Paris Pass

Hi Wim,

We are beyond thankful for your review—this truly made our day! Your kind words mean a great deal to us, and we look forward to serving you again in the future.

Warm Regards,
Go City

Rated 5 out of 5 stars

Great Paris pass

Fantastic service

May 19, 2026
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Reply from The Paris Pass

Hi Slawomir,

We are beyond thankful for your review. This made our day! Your review means a lot to us. We hope to serve you again in the future.

Regards,
Go City

Rated 1 out of 5 stars

Pay attention to cost of Pass vs. cost of individual pieces

I purchased this pass thinking it would be convenient and save me money. After using it, I realized I actually overpaid compared to the cost of the individual attractions I ended up visiting. I recommend that future customers compare the price of the pass with the admission fees for the specific sites they plan to see. Depending on your itinerary, buying tickets individually may be more cost‑effective.

April 13, 2026
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Reply from The Paris Pass

Thank you for sharing your feedback. We understand that the value of a pass can vary depending on the attractions visited and individual travel plans. We always encourage customers to review our attraction lineup and compare costs in advance to ensure the pass is the best fit for their itinerary. We appreciate your comments and will share them with our team.

Rated 5 out of 5 stars

Was ideal for us

Was ideal for us. Got round a lot of attractions as it was out of the main season. Though traditional must see attractions were very busy still. Found gems like the aquarium which we wouldn't have done without the pass. Also had food options which was novel addition to our itinerary.

May 13, 2025
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Reply from The Paris Pass

Hi Perry,

We are beyond thankful for your review. This made our day! Your review means a lot to us. We hope to serve you again in the future.

Regards,
Go City

Rated 4 out of 5 stars

All was great, but web portal needs improvement

All was great, but in the web portal some places don't have the correct pass its required to join the place or experience.
So you never know if the pasa will work, which is stressing.

May 5, 2026
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Reply from The Paris Pass

Hi Ulises,

We really appreciate your feedback, and it will be used to help identify gaps and improve our service. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future.

Regards,
Go City

Rated 4 out of 5 stars

4 day pass for a family of 4

We bought a 4 day pass for our family of 4. I thought I would only use it for attractions. As I started to plan each day and book attractions I realized I could also plan for the different meal options. Those meals turned out to be a fabulous way to try different specialities and see more of the great city. I tried to plan with their AI generated one but that seemed to have us traipsing all over and didn’t make much sense time wise. We were able to fit about 19 attractions/food places into our 4 days. It saved us a lot of money!

April 6, 2026
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Reply from The Paris Pass

Hi Cayla,

We really appreciate your feedback, and it will be used to help identify gaps and improve our service. We will try our best to improve our communication with the attractions. So, Go City users, don't face this kind of problem in the future. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future.

Regards,
Go City

Rated 5 out of 5 stars

Restaurants and attractions

There were many places and events to choose from. The restaurants gladly accepted our Paris Pass and gave us what was advertised. We didn't get to as many as we would have liked but we were not disappointed. We should have laid out the places we wanted to visit more carefully to take advantage of them. Booking attractions that required reservations was straightforward and we booked the attractions weeks in advance. I messed up and booked the Notre Dame on a day when the museum pass wasnt yet active. I was confused by that, but makes perfect sense in retrospect.

April 8, 2026
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Reply from The Paris Pass

Hi Robert,

This made our day. We are so grateful for your kind words. Thanks for sharing your review with us and the community. We hope to serve you again in the future.

Regards,
Go City

Rated 5 out of 5 stars

Such great foodie options!

Such great foodie options! Beyond surprised and delighted with all our stops! Folks went above and beyond welcoming us to their city!

April 19, 2026
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Reply from The Paris Pass

Hi Linda,

We are beyond thankful for your review, and we are so grateful for your kind words. Your feedback is extremely important to us. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future.

Regards,
Go City

Rated 2 out of 5 stars

Don't buy!

It is useless. If you pay each, is better!

April 24, 2026
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Reply from The Paris Pass

Thank you for your review. Our pass is designed to offer savings compared to purchasing individual tickets, but the value does depend on which attractions are visited and how it is used during the trip. We understand it may not suit every travel style or itinerary. We appreciate your feedback and will share it with the relevant team as we continue working to improve clarity and customer experience. If you wish to share more details about your experience, please kindly contact customerfeedback@gocity.com.

Rated 5 out of 5 stars

Paris Pass is great!

Paris Pass worked out really well as it helped us to structure our stay in Paris and it also included some additional experiences such as wine testing, Rex movie theatre, walking tours etc. One note: it was not clear that museum pass needed to be downloaded as a separate pass to be accepted at the museums.

April 17, 2026
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Reply from The Paris Pass

Hi Olga,

We are truly grateful for your review and sincerely appreciate your kind words. Your feedback is extremely important to us, as it helps us continue to improve and provide a more enjoyable experience for our customers. We’re delighted to hear that you enjoyed using the Go City pass. We look forward to serving you again in the near future.

Warm Regards,
Go City

Rated 5 out of 5 stars

Awesome opportunity to see all of the…

Awesome opportunity to see all of the sites. Bought the 2 day pass and made the most of all of it

February 6, 2026
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Reply from The Paris Pass

Hi Brenden,

We appreciate you taking the time to leave us a review. Your feedback is valuable to us as it gives us constant motivation to improve and provide the best services possible.

Regards,
Go City

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