Parkershop Reviews 31

I ordered a replacement nib from them for a Parker Urban Premium. It was a dud, suffered from ink starvation. I took the feed and nib out of the grip section and it had a strange dusty like plastic surface. Like as if it had been sitting in some factory for months. But it did not really come off with washing. I sent them a picture. They told me it could have even been due to me taking the feed out of its place. I had already done it very often I havent seen something like it before. Did not get a replacement just a 15% discount jeez...

lost my pen and they don’t try to help me. they don’t care basically

Pen of good quality engraving and good service.
it provided various engraving options of fonts and positions which are way better than other venders. And after I called the sales lady, she was very professional and patient when answering my questions so I decided to purchased from them though the shippment cost was high. I have to say that I was extremely suspicious in the first place when I was trying to purchase the pen from the website which is very 'old-style', and there were tons of negative review on this vender in Trustpilot and my payment failed 3 times then my bank freezed my account.But eventually this pen, as a gift, luckily arrived on time as the lady suggested and the engravings on it look great.

The prices here are low compared to other websites and the product is exactly as described. As far as I can tell, it's genuine (as I say, the product looks exactly like in the pictures from the official Parker website and the box says that it was manufactured in France. Also, the Parker logo is engraved on the pen). I don't give it five stars because the delivery took over two weeks (I ordered the pen on December 22 and it arrived today – the pen was sent from Poland to Spain), and the delivery company (InPost) notified me that the product was ready to pick up one day before it was actually ready.

I had a terrible experience, their website design is confusing and led me to make a mistake. When ordering a gift, I was asked for the recipient's information, but the order confirmation, including prices, was sent directly to them. I contacted customer service to rectify this error and change the email details, but they were unable to assist me. This has completely ruined the surprise element of my gift. Very unprofessional and disappointing.

Delivered as advertised. The pen and ballpoint look genuine. Customer service could be a bit more responsive, but after some patience you do get proper answers to your questions. Only, they didn't pick up the phone.

Overall, recommended.

No confirmation of the order, so I got suspicious and indeed when the package arrived it had not the items I ordered. But they assured me I did order those. Funny cause I wanted something only they sell in Europe but sure I order something I don't want....

Everything as advertised, the pens are excellent. Don't get the gift wrapping though, it looks terrible.

I have ordered a Parker Sonnet fountain pen. Because some of the negative reviews I was doubting the trustworthiness so I contacted the manufacturer and they assured me that they are selling real products and no counterfeits. The product came in exactly as described on their website. I had a few questions regarding my purchase and the customer service was very helpful.

Excellent customer service. My personalised Parker Jotter pens arrived quick and unharmed. The girl I placed my order with was really helpful and patient with excellent problem solving skills. I placed my order in email and for every question I had,I received a quick response. In case you want a personalised order I highly recommend contacting their customer service. Communication is key!

Despite being very weary about what appeared to be a website with all the makings of a scam, I am happy to report that I received my order without any issues.
I hope that the above paragraph didn't hurt the web designer's feelings, but bad css formating plagues the mobile version of the website, along with a outdated cart "engine".
I purchased a Parker urban ballpoint, and after opening the pen to change the refill, everything was in working order. I had lost this particular model, which is my favorite, and it just feels good to have it again.
I can't speak for other users, but my experience was phenomenal.

UPDATE TO WEARY CUSTOMERS!
The reason I ended up purchasing from this store was due to some issues I had with a previous retailer where the pen came damaged, and ended up contacting Parker support directly looking for advice after ordering from parkershop.eu, despite not mentioning the websites' name at all.
Funny enough, they answered back suggesting this exact store on their email, in case I didn't trust the previous retailer. So, if even the Parker company suggests it, my earlier review is certainly reinforced.

the site didn’t have a log in, and looking at site reviews, there seemed to be not enough content to validate authenticity and product quality.
so, I am leaving a review as a satisfied customer to testify that the shop is authentic, ships products exactly as described, and the billing, delivery, and authenticity are true. :)

UPS delivery was really fast, and the products were authentic (some minimal reviews warned counterfeit product or delivery scam, but after my first purchase experience, I feel that these reviews were made by some negative minded customers and have need to clarify exactly what the problem was rather than dumping false accusations).
Thanks Parkershop EU!
I love my Parker IM Gunmetal fountain pen and the cartridge :)

Very fast delivery of counterfeit Parker pens. These are NOT genuine Parker pens. They are very poor quality. Even the ink converters are a joke.

Very fast delivery, even though I ordered a customised product. Good quality product, I recommend the shop.

DO NOT BUY FROM THIS WEBSITE!
Customer service does not exist; after calling multiple times they did not pick up a single time.
After reading the reviews I email them asking for a refund since I will no longer need their products. NEVER RECEIVED A REPLY. Scam!

Everything came as expected. Authentic products and great prices. Was a bit afraid with all the bad reviews.

I strongly recommend this shop!

My order never arrived and was sent to an access point who doesn't respect the open hours so I can't have my order and the customer was useless in the nicest way of speaking. I'm beyond anger because they make close my dispute from PayPal but didn't want to give my order nor my money back

Read the negative reviews after I allready ordered, but to my relief the pen was delivered quickly and it is not a counterfeit product. Happy with the service

The site is not related to Parker, despite what the design of the site looks like.
The pens they sell are counterfeit.

This is not parker. It is fake. The ink is not black like original parker ink and the pen is not a real parker pen. I use the vector pen since more than 20 years. I always mixed different parts of my parker pens. like the red top on the black pen and with this pen its doesn't fit.
The best was that on de box of the pen there was a made in china stikker. I am sooo dissapointed. by the way the real shopname is SellSell.pl