My only complaint was that you couldn’t go back in through the door you had to go down the ramp to get back in to get your vehicle
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My parking.com reservation did not work to exit the garage. After almost ten minutes of fumbling around with calling the help intercom the person on the other end finally said they’ve been upgrading t... See more
Company replied
I would give zero star here… the scanner at entry doesnt have the correct space for scanning the bar code ( no matter what angle or brightness you try on the screen). So I had to also get a paper tick... See more
Company replied
Easy to get in and out. I appreciate being able to use a card instead of having to keep track of a ticket. My only issue is with getting back into the garage from the door on Morgan Street. It’s lock... See more
Company details
- #3 of 3 best companies in Valet Parking Service
- #2 of 3 best companies in Parking Garage
- #9 of 9 best companies in Parking Lot
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
1011 W CARROLL AVENUE, 60607, CHICAGO, IL, United States
- (312)733-3122
3.6
Average
49 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
Parking
My only complaint was that you couldn’t go back in through the door you had to go down the ramp to get back in to get your vehicle
April 2, 2025
I sat there while my card did not work…
I sat there while my card did not work and had to scan the code to get in. I wish I would have known that in the beginning.
February 7, 2025
1K Fulton is very safe and secure
1K Fulton is very safe and secure. It’s also heated which is nice in the winter. The location is central to all the West Loop hot spots.
February 14, 2025
Advertisement
Stuck at garage exit
I was not able to make payment and seemed like the actual device was frozen. It took a call to customer service and 15 minutes to resolve.
October 18, 2024
Great Experience
Easy to get in and out. I appreciate being able to use a card instead of having to keep track of a ticket. My only issue is with getting back into the garage from the door on Morgan Street. It’s locked later in the evening and it isnt obvious that you have to ring the bell to get in. There should be some signage there to instruct parkers on how to reenter to get to their vehicle.
October 3, 2024
Advertisement
Terrible customer service
Terrible customer service. People get stuck in this garage and there’s often a long line to get out as someone close stuck and not able to contact anyone to get out.
September 23, 2024
Great location
Great location. Easy to find. Love the license plate reader in/out.
September 26, 2024
The machine exiting the facility was…
The machine exiting the facility was not working properly
September 21, 2024
Advertisement
it would be 5 star if Parking.com…
it would be 5 star if Parking.com accepts my edenred commuter benefit debit card, unfortunatelly it always reports error when trying to add that as payment option. (Same card works for all other parking apps) Have to use personal credit card, kind of inconvenient.
September 9, 2024
Customer service didn’t handle downtime…
Customer service didn’t handle downtime appropriately. Prepaid parking, QR wasn’t showing. 1 hour on hold waiting for customer service. Turned my commute into 3 hours. When operator finally answered he was completely unhelpful.
June 11, 2024
Advertisement
Issues exiting garage
My parking.com reservation did not work to exit the garage. After almost ten minutes of fumbling around with calling the help intercom the person on the other end finally said they’ve been upgrading their system and it’s been having issues. Garage was otherwise safe and plenty of spaces to park. On the fence about parking here again given the exit problems.
May 20, 2024
Reply from Parking.com - 1 K FULTON
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Didn't take my scan no response from…
Didn't take my scan no response from management team at all regarding monthly parking
May 16, 2024
Reply from Parking.com - 1 K FULTON
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.