Your website allowed me to park for 23 hours. I had an event Saturday the 28th all day and could not figure out how I was going to renew my parking at 3 PM, I called your local phone number in Galvest... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Using the website to book was so easy! It was low stress to find and secure parking. It was important to me to have covered parking for the duration of our cruise. Checking in when we arrived was easy... See more
Company replied
When I parked using the app was easy. Sadly when I got the alert my time was almost up is where I ran into trouble. I tried to extend my time but kept getting error messages. So we left before we were... See more
Company replied
Nice that you can do everything online but not nice for people who can't because the kiosk did not function where we parked. Also let's you choose up to 23 hours for the length of time you park for an... See more
Company replied
Company details
- #3 of 3 best companies in Valet Parking Service
- #2 of 3 best companies in Parking Garage
- #9 of 9 best companies in Parking Lot
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
101 Kempner, 77550, GALVESTON, TX, United States
- (409)750-9133
3.6
Average
79 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A bit costly but easy and convenient
Cost more than street parking but is very convenient for walking on The Strand.
August 11, 2024
Advertisement
Website is not clear on how long you can park
Your website allowed me to park for 23 hours. I had an event Saturday the 28th all day and could not figure out how I was going to renew my parking at 3 PM, I called your local phone number in Galveston and was told that overnight parking was not allowed, I would have to renew my parking at 3 AM Saturday morning instead of 3 PM Saturday afternoon. I was parked in your lot for less than five minutes and truly wish that the overnight parking was clearly stated on your signage. I will now be filing for a credit because I was not in your lot for the 23 hours. I paid for the gentleman I spoke to in Galveston, was incredibly rude .
July 26, 2024
Advertisement
Great Experience
On a Saturday, there were spots open to park!
Much easier than parking on the street!
Easy in and out of lot!
Clean and safe!
Easy and secure paying on iPhone!
July 13, 2024
Easy parking
Easy to understand instructions and easy to pay. They notified us when my time was about to expire
June 29, 2024
Reply from Parking.com - 101 Kempner
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Parking is way too expensive
Parking is wayyyyy too expensive! For the amount you charge, I should get a shaded spot with an ice cold bottle of water and a 5 minute foot massage. Won’t be coming back at all to the area. All the parking is so expensive. So greedy. Shameful.
June 24, 2024
Reply from Parking.com - 101 Kempner
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Fantastic service!!!!
Fantastic service!!!!
My experience was excellent! They went above and beyond. Easy one floor indoor parking. When we got back from the cruise I unfortunately locked my car key in the trunk of my car. We asked the booth attendant and they sent an awesome guy to come save us. We can’t thank Gino Vaiani enough for his hard work in helping us.
May 31, 2024
Reply from Parking.com - 101 Kempner
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Advertisement
Reply from Parking.com - 101 Kempner
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Confusing regulations
We paid 18.99 for an all day park pass, then it still had us select a time and we had to be out of the lot by then the rate should have been prorated for time spent not the entire day parking.
May 4, 2024
Reply from Parking.com - 101 Kempner
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Reply from Parking.com - 101 Kempner
That's great to hear! Thanks for your review.
Thanks,
Parking.com
too many steps to pay the fee
April 15, 2024
Reply from Parking.com - 101 Kempner
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Advertisement
Other parking is less and easier to pay
It isn't easy to pay for parking like other apps, even after creating an account. I had to go to a site vs being able to download an app. It is also more expensive than other parking areas. Also, after 6pm all other parking is free except for the lot(s) with this company for parking. I had already parked and didn't want to relocate or I would have.
April 12, 2024
Reply from Parking.com - 101 Kempner
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Reply from Parking.com - 101 Kempner
That's great to hear! Thanks for your review.
Thanks,
Parking.com
The kiosk didn’t work
The kiosk didn’t work, the QR Code was dirty and didn’t work. The price for lot was high.
March 12, 2024
Reply from Parking.com - 101 Kempner
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
I like that it was right next to the…
I like that it was right next to the venue. I do feel like 18.99 is a little bit too pricey though,
March 3, 2024
Reply from Parking.com - 101 Kempner
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Advertisement
Reply from Parking.com - 101 Kempner
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Hounding us about how much money is…
Hounding us about how much money is left …. Was a real pain in the behind…
Why couldn’t you text time left…
Why aren’t you more interested in the money visitors are spending in your establishments.!!!!!
February 7, 2024
Reply from Parking.com - 101 Kempner
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
I was there for less than 15 minutes…
I was there for less than 15 minutes cost me $18
February 23, 2024
Reply from Parking.com - 101 Kempner
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.