Instead of paying a large amount of money for the parking, I can log into Parking.com and enter my address of destination address and get a way cheaper price to park in the city to save money. It is g... See more
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Paid for parking well in advance, when I got to the garage( 15 minutes after reservation start time) no attendant was available... rang bell ..no one came.. dialed phone attendant picked up and told m... See more
Company replied
I've called parking.com four times about a refund for a double charge for a parking spot I booked through their app. Each time I called and was told that the refund was being processed back to my cred... See more
Company replied
Scheduling a parking space was easy (and quick!), and the pricing was clear and simply shown on screen. In addition, the needed QR code was available for my phone or as a printout to bring in to the... See more
Company replied
Company details
- #3 of 3 best companies in Valet Parking Service
- #2 of 3 best companies in Parking Garage
- #9 of 9 best companies in Parking Lot
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
133 West 22nd Street, 10011, New York, NY, United States
- (212)321-7500
3.2
Average
9 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Save money and convenience
Instead of paying a large amount of money for the parking, I can log into Parking.com and enter my address of destination address and get a way cheaper price to park in the city to save money. It is great.
May 5, 2025
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I was double charged for the oversized…
I was double charged for the oversized fee. I paid at time of reservation and the. The lit charged me again and would not allow me to request my car without paying it. . I have called the customer service of the lot who said they would get back to me a week ago with no response. I also filled out the support form on parking.com with no response. Bottom line if things don’t go as planned there is zero support
October 3, 2024
Reply from Parking.com - 133 W. 22ND ST.
We understand your frustration and apologize for the inconvenience caused. We value your feedback and will investigate this matter further to ensure a more positive experience for our customers. You can also reach out to us at customercare@spplus.com.
Thank you,
Parking.com
Great service
Very easy. Quick service in and out. Personable and professional attendants
May 31, 2024
Reply from Parking.com - 133 W. 22ND ST.
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Do not recommend
Made reservation, paid, arrived at garage and was told it was full. They also did not refund the money. Was told because it was booked through a third party - meaning parking.com they couldn’t help me.
Waste of time and money.
March 27, 2024
Reply from Parking.com - 133 W. 22ND ST.
Thank you for your review. We are very sorry to hear this. We will be issuing a refund.
Thank you,
Parking.com
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Scam artists
I've called parking.com four times about a refund for a double charge for a parking spot I booked through their app. Each time I called and was told that the refund was being processed back to my credit card. The last time, after it became clear to me that they were just telling me that the refund was being processed so that I would get off the phone, I stayed on the line. The guy slow-played me for almost an hour, saying "the refund was just about to go through, except the system wasn't working ..." until I lost my patience and left the conversation. Further, both the valet on the way into the garage and the valet on the way out tried to double charge me for an oversized vehicle and wouldn't believe me until I could prove via email receipt that I had already paid — as if they didn't also have a record of the transaction. It's clear they have no respect for their customers. I do not recommend parking.com and will never use it again.
February 17, 2024
Reply from Parking.com - 133 W. 22ND ST.
Hi Matt - we are very sorry to hear this. We will reach out directly.
Thank you,
Parking.com
Easy, quick, accurate
Scheduling a parking space was easy (and quick!), and the pricing was clear and simply shown on screen. In addition, the needed QR code was available for my phone or as a printout to bring in to the location.
January 25, 2024
Reply from Parking.com - 133 W. 22ND ST.
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Paid for parking well in advance -garage full
Paid for parking well in advance, when I got to the garage( 15 minutes after reservation start time) no attendant was available... rang bell ..no one came.. dialed phone attendant picked up and told me lot was full and call website I used for a refund . . . was attending wedding nearby. terrible, untrustworthy and sneaky.. left email w/parking.com no reply... dispute w/ cc filed
January 3, 2024
Reply from Parking.com - 133 W. 22ND ST.
Hi Geno - we are really sorry to hear this. We are going to issue a refund and escalate this with the local management team.
Thank you,
Parking.com
Reply from Parking.com - 133 W. 22ND ST.
Thank you for your review. We will look into this and reach out directly.
Thank you,
Parking.com
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