Parking.com - 22ND & WALDEN Reviews 45

TrustScore 3 out of 5

3.0

22nd and Walden sts, 19103 Philadelphia, PA, US


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See what reviewers are saying

Rated 1 out of 5 stars

If it were possible I would give this a zero. I was told that there was an attendant on duty to show my receipt. There was no one on duty and it looks like the shack hasn't been used in a long time.... See more

Rated 5 out of 5 stars

I started parking at the parking lot at 22nd & Walden St about 1 week ago. There is always an attendant onsite, and they’ve been very friendly and helpful. I’ve had no issues at all, and I will defi... See more

Company replied

Rated 1 out of 5 stars

My car was broken into & my driver side window was smashed. I’ve tried to contact a number of people responsible for this parking lot & I cannot reach anyone. I’ve also not heard back from the manager... See more

Company replied

Rated 4 out of 5 stars

Easy to find a spot, pretty close to or destination. Only snafu is that the website rolls back around like the transaction didn't go through and I almost paid twice.

Company replied


Company details

  1. #3 of 3 best companies in Valet Parking Service
  2. #2 of 3 best companies in Parking Garage
  3. #9 of 9 best companies in Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 22nd and Walden sts, 19103, Philadelphia, PA, United States

  • (215)568-4018

3.0

Average

TrustScore 3 out of 5

45 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

should be a zero. I'll be looking to get my money back

If it were possible I would give this a zero. I was told that there was an attendant on duty to show my receipt. There was no one on duty and it looks like the shack hasn't been used in a long time. All there was were a bunch of QR codes to pay for parking. Following the QR link did not give me any option to enter my receipt number. I tried calling the number on the receipt but it is only manned 9-5 Monday to Friday. I'll be looking to get my money back.

October 12, 2024
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Rated 1 out of 5 stars

We could not cancel our stay when we…

We could not cancel our stay when we realized that the whole area was free parking on Sunday. We paid a lot of money we could not contact anyone despite the fact that we left few minutes after we parked.
We were very upset about paying 21$.
How can we know in advance for how long we will park there as tourists.

August 4, 2024
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Reply from Parking.com - 22ND & WALDEN

We understand your frustration with the parking situation. We appreciate you bringing this to our attention and will take your feedback into consideration as we strive to improve our customer experience.

Thank you,
Parking.com

Rated 1 out of 5 stars

My car was broken into & my driver side…

My car was broken into & my driver side window was smashed. I’ve tried to contact a number of people responsible for this parking lot & I cannot reach anyone. I’ve also not heard back from the manager of this specific lot after he promised to communicate with me. 20 other cars in the lot were broken into the same night.

July 23, 2024
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Reply from Parking.com - 22ND & WALDEN

Thank you for your review. We will share this with the local management team. You can also reach out to us at customercare@spplus.com.

Thank you,
Parking.com

Rated 5 out of 5 stars

I started parking at the parking lot at…

I started parking at the parking lot at 22nd & Walden St about 1 week ago. There is always an attendant onsite, and they’ve been very friendly and helpful. I’ve had no issues at all, and I will definitely continue to park here in the future.

February 21, 2024
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Reply from Parking.com - 22ND & WALDEN

Thank you for your review, Venita. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Great Experience

Everything was super easy and the parking attendants were kind and helpful.

February 19, 2024
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Reply from Parking.com - 22ND & WALDEN

Thank you for your review, Rachel. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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Rated 1 out of 5 stars

You charges my card twice and won’t…

You charges my card twice and won’t give me a refund

January 1, 2024
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Reply from Parking.com - 22ND & WALDEN

Hi Steve,

Please reach out to our customer service team at customercare@spplus.com so we can further assist.

Thank you,
Parking.com

Rated 4 out of 5 stars

Cars parked too close together

Cars crammed too close together-attendant was wonderful though

December 26, 2023
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Reply from Parking.com - 22ND & WALDEN

Thank you for your review, Nancy. We appreciate your feedback and are glad that you enjoyed your stay.

Thank you,
Parking.com

Rated 4 out of 5 stars

Ease of use.

November 9, 2023
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Reply from Parking.com - 22ND & WALDEN

Thank you for your review, Jeffrey. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Great experience

Attendant was very helpful and courteous.

November 10, 2023
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Reply from Parking.com - 22ND & WALDEN

Thank you for your review, Debbie. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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Rated 4 out of 5 stars

Not crowded

Easy to find a spot, pretty close to or destination. Only snafu is that the website rolls back around like the transaction didn't go through and I almost paid twice.

October 14, 2023
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Reply from Parking.com - 22ND & WALDEN

Thank you for your review. We are glad that everything worked out and appreciate your feedback.

Thank you,
Parking.com

Rated 5 out of 5 stars

Parking Experience

There is ample parking space in the lot and friendly service.

September 29, 2023
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Reply from Parking.com - 22ND & WALDEN

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Location where I needed it

Location where I needed it, very easy to use!

August 26, 2023
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Reply from Parking.com - 22ND & WALDEN

Thank you for your review, Sam. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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Rated 5 out of 5 stars

The attendant was great

The attendant was great. Very kind, helpful, and professional.

May 16, 2023
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Reply from Parking.com - 22ND & WALDEN

Thank you for your review, Stephen. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

The Man

The Man, who took care of us, was very helpful and pleasant

May 16, 2023
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Reply from Parking.com - 22ND & WALDEN

Thank you for your review, Karen. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Super Helpful staff

Super Helpful staff - always so friendly -

March 13, 2023
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Reply from Parking.com - 22ND & WALDEN

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Overpriced

No one was present to leave key to if needed and poor system/management

March 11, 2023
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Reply from Parking.com - 22ND & WALDEN

Thank you for your review. We appreciate your feedback and will share it with the local management team to review.

Thank you,
Parking.com

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Rated 1 out of 5 stars

You ripped me off

I paid and then there was no attendant to give my key to as instructed. When I called the number provided I was told that if I couldn't write a note and be available to come move my car at any time I would be towed. I was not offered anyway to receive a refund, though I parked elsewhere.

February 25, 2023
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Reply from Parking.com - 22ND & WALDEN

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 1 out of 5 stars

Gave attendant my key, he placed key on front tire and left my car unattended

Attendant approached drivers side of my car while I was parking ( car was still moving). Then stared at me through my window while grinning as we were getting our things together to get out of the car and continued to stare after I asked him to give us a moment. Then, while walking back to my car at 4:15pm, we see the same attendant driving away. He stopped and asked if he had my key. We said he did so he checked a ticket that he was leaving with in his personal vehicle and said “it’s time for me to go home. Your key is on your front tire”. On my front tire?? Why in the world would you leave my key WITH my car so anyone can just drive away?? I highly doubt that locals don’t know this happens and can just walk up to the lot “after hours”. Also, I would have never thought my key would be with the car so I don’t know how I was supposed to know where my key was had we walked up 30 seconds later. Also, the signs say the attendant is supposed to be there until 4:30pm. So I paid $21 for my car to be left unattended WITH the key

March 4, 2023
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Reply from Parking.com - 22ND & WALDEN

Thank you for your review. We are going to look into this with the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Good parking

Easy and reasonably priced parking

February 18, 2023
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Reply from Parking.com - 22ND & WALDEN

Thank you for your review, William. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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