Parking.com - 310 W Reviews 14

TrustScore 2 out of 5

2.2

747 N Old World Third Street, 53203 Milwaukee, WI, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I wasn't able to use my reservation because there were literally no instructions that actually explained what to do or how to use the reservation. Ended up paying another 13 dollars out of pocket to p... See more

Company replied

Rated 3 out of 5 stars

When a customer prepays, they must insert ticket, and have a QR code to scan, so that you can exit the structure . After I paid in advance, there was never a QR code to be found-in the confirmation em... See more

Rated 3 out of 5 stars

Transaction went smoothly. However, the parking structure exit was requesting to scan a bar code; which was not provided to me. I had to page for assistance at the exit gate to leave without paying... See more

Rated 3 out of 5 stars

Easy to purchase, but wouldn’t pull up the barcode to scan out when leaving, so had to pay for parking twice. Edit: original payment has been refunded.

Company replied


Company details

  1. #3 of 3 best companies in Valet Parking Service
  2. #2 of 3 best companies in Parking Garage
  3. #9 of 9 best companies in Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 747 N Old World Third Street, 53203, Milwaukee, WI, United States

  • (414)765-0931

2.2

Poor

TrustScore 2 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

I wasn't able to use my reservation…

I wasn't able to use my reservation because there were literally no instructions that actually explained what to do or how to use the reservation. Ended up paying another 13 dollars out of pocket to park for the evening. So the reservation is overall useless. Thanks but no thanks. I Will not use it again.

July 27, 2021
Parking.com - 310 W logo

Reply from Parking.com - 310 W

Thank you for your review, Kelsey. We are going to look into this and will reach out directly.

Rated 1 out of 5 stars

inconvenient

no barcode to scan and makes it super stressful to leave the carpark when you can't scan anything to leave

July 4, 2021
Parking.com - 310 W logo

Reply from Parking.com - 310 W

Sorry you had a negative experience, Hayley. We have brought this to the attention of the local management team.

Rated 1 out of 5 stars

I didn't get the bar code in my email

I didn't get the bar code in my email. I had to pay another 15 to leave the structure.

July 4, 2021
Parking.com - 310 W logo

Reply from Parking.com - 310 W

Thank you for your review, Jared. We are very sorry for the app issues. We are going to reach out directly to learn more.

Rated 1 out of 5 stars

Never got the barcode for the parking…

Never got the barcode for the parking in the email, ended up having to pay again!

June 28, 2021
Parking.com - 310 W logo

Reply from Parking.com - 310 W

Thank you for your review, RCS. We are very sorry for the app issues. We are going to reach out directly to learn more.

Advertisement
Rated 1 out of 5 stars

I paid $15 in advance for parking and…

I paid $15 in advance for parking and was never given a barcode. I was charged another $15 by the parking facility as my parking.com reservation did absolutely nothing.

June 28, 2021
Parking.com - 310 W logo

Reply from Parking.com - 310 W

Thank you for your review. We are going to look into this and will reach out directly.

Rated 3 out of 5 stars

No barcode

Easy to purchase, but wouldn’t pull up the barcode to scan out when leaving, so had to pay for parking twice.
Edit: original payment has been refunded.

June 27, 2021
Parking.com - 310 W logo

Reply from Parking.com - 310 W

Thank you for your review, Ryan. We are very sorry for the app issues. We are going to reach out directly to learn more.

Rated 3 out of 5 stars

Where’s the QR code?

When a customer prepays, they must insert ticket, and have a QR code to scan, so that you can exit the structure . After I paid in advance, there was never a QR code to be found-in the confirmation email, or on the app. I had to use the call button to avoid paying an extra 15 dollars. I say fix the glitch!

June 24, 2021
Advertisement
Rated 3 out of 5 stars

Get your bar code ready

Transaction went smoothly. However, the parking structure exit was requesting to scan a bar code; which was not provided to me. I had to page for assistance at the exit gate to leave without paying additional fees. The support technician seemed to be familiar with the scenario. I gave her the transaction details and she raised the gate and said 'have a good evening'.

May 20, 2021
Rated 2 out of 5 stars

Does not work on all phones.

the application is not conducive to using a cell phone, this needs to be tested as I would assume EVERYONE uses their phone to pay to park. It might work perfect on a laptop or even ipad like computer, but did not work well on my Android.

October 6, 2020
Unprompted review
Parking.com - 310 W logo

Reply from Parking.com - 310 W

Thank you for the review and feedback. We're sorry you had a negative experience. Someone will reach out to learn more.

Thank you,
Parking.com

Advertisement
Rated 1 out of 5 stars

They gave me directions to a parking…

They gave me directions to a parking garage, but when I went to check out it said my parking ticket wasn't valid. I emailed them to discuss and they still ha e not returned my email.

August 5, 2020
Unprompted review
Parking.com - 310 W logo

Reply from Parking.com - 310 W

Thank you for the review, Dana. This has been brought to the attention of the local management team. Someone will contact you to address this.

Thank you,
Parking.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look