Parking.com - 707 EAST 7TH (SIMMS) Reviews 58

TrustScore 3 out of 5

3.0

703 east 7th Street, 78701 Austin, TX, US


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See what reviewers are saying

Rated 2 out of 5 stars

$20 dollars for parking for 2 hours is a bit ridiculous. When we parked initially there were homeless people sitting around. One in particular was either really high or just out of his mind. Trash and... See more

Company replied

Rated 4 out of 5 stars

It was confusing when we arrived because we reserved our spot online so there wasn’t a ticket to place on the dashboard. A contractor introduced himself to us and let us know he would be watching our... See more

Rated 5 out of 5 stars

I didn’t print out the slip and I had to pay twice. The company issued me a refund for the first one and reached out very quickly! I changed my review from 1-5 stars. If I had any ideas or suggestions... See more

Company replied

Rated 1 out of 5 stars

I feel like I was scammed out of my money. This parking lot isn’t even managed by SP anymore so I didn’t park there out of fear of being towed (and broken into). I even called the provided number and... See more


Company details

  1. #3 of 3 best companies in Valet Parking Service
  2. #2 of 3 best companies in Parking Garage
  3. #9 of 9 best companies in Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 703 east 7th Street, 78701, Austin, TX, United States

  • (512)482-8657

3.0

Average

TrustScore 3 out of 5

58 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This was a hoax. Access was blocked

This was a hoax.I prepaid parking to be able to get to the Austin marathon. Parking.com missed to inform me there was no access to that parking building. I couldn’t get to the parking spot and yet they took my payment. I had to arrange and pay for ANOTHER parking spot last minute. Blocked parking should not be offered in the site.

February 15, 2025
Rated 1 out of 5 stars

I feel like I was scammed out of my…

I feel like I was scammed out of my money. This parking lot isn’t even managed by SP anymore so I didn’t park there out of fear of being towed (and broken into). I even called the provided number and this particular parking lot isn’t even an option to request a connection to. I ended up having to spend more money on another lot.

October 23, 2024
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Rated 1 out of 5 stars

To tight to return to parking site

We had a very bad experience the night... and got trapped in our parking space. We arrived early to get a spot close to the entrance, and when we decided to leave, there was car Parked to close and no way to exit

June 2, 2024
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Reply from Parking.com - 707 EAST 7TH (SIMMS)

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Super expensive

May 19, 2024
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Reply from Parking.com - 707 EAST 7TH (SIMMS)

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

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Rated 5 out of 5 stars

Super Easy to pay

Super Easy to pay, no wait time! Everything was scanned and paid within 1 minute!! I also felt much safer being able to scan a code and do it all from my phone.

May 5, 2024
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Reply from Parking.com - 707 EAST 7TH (SIMMS)

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 2 out of 5 stars

$20 dollars for parking for 2 hours is…

$20 dollars for parking for 2 hours is a bit ridiculous. When we parked initially there were homeless people sitting around. One in particular was either really high or just out of his mind. Trash and personal belongings were all over the area. When we got back there was a woman using the restroom in the corner of the parking area. It was great getting to expose my kiddos to all of this, wouldn’t have parked here if I could of avoided it.

May 4, 2024
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Reply from Parking.com - 707 EAST 7TH (SIMMS)

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

Well lit up

Well lit up , around corner from where I was going and parking lot was clean and No people loitering to make my wife and I feel uncomfortable.

May 5, 2024
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Reply from Parking.com - 707 EAST 7TH (SIMMS)

That's great to hear! Thanks for your review.

Thanks,
Parking.com

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Rated 1 out of 5 stars

Bad parking

April 18, 2024
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Reply from Parking.com - 707 EAST 7TH (SIMMS)

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 4 out of 5 stars

Good Location

Good location. The parking spots were small, so it was a tight fit.

April 12, 2024
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Reply from Parking.com - 707 EAST 7TH (SIMMS)

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

Fast and great location

Fast, easy, great location for the price!

April 8, 2024
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Reply from Parking.com - 707 EAST 7TH (SIMMS)

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 3 out of 5 stars

Too expensive and the lot we used had a…

Too expensive and the lot we used had a homeless person acting like an employee parking cars

March 24, 2024
Parking.com - 707 EAST 7TH (SIMMS) logo

Reply from Parking.com - 707 EAST 7TH (SIMMS)

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

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Rated 3 out of 5 stars

The cost was way too expensive

The cost was way too expensive. I paid $33 for almost 3 hrs, when I initially was told it only cost $8 to park there. That increase was unexpected.

March 25, 2024
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Reply from Parking.com - 707 EAST 7TH (SIMMS)

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

no one should have to pay for parking…

no one should have to pay for parking ever

March 13, 2024
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Reply from Parking.com - 707 EAST 7TH (SIMMS)

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

Quick and easy process

Quick and easy process. Updated message for when parking ended and a very safe location.

March 14, 2024
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Reply from Parking.com - 707 EAST 7TH (SIMMS)

That's great to hear! Thanks for your review.

Thanks,
Parking.com

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