Parking.com - 800 J LOFTS Reviews 64

TrustScore 3 out of 5

2.9

1011 8th Street, 95814 Sacramento, CA, US


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Rated 3 out of 5 stars

This was my first experience parking here. Overall I wasn’t convinced it was a fair parking system based on how the process operates. Pull in and park. Scan QR code and pay. No registration of your pa... See more

Rated 3 out of 5 stars

Nearly impossible to read the print on the mobile app as standing in a underground parking lot looking at your sign. Once I got it confirmed I paid for parking, tried to set up account but when I got... See more

Company replied

Rated 3 out of 5 stars

They usually pick you up when you get out of your vehicle, they didn’t. We waited for 15 minutes for a driver and then had waited an extra 10 minutes for him to leave because one seat was open. When i... See more

Company replied

Rated 3 out of 5 stars

All was great…..until I found a 50 dollar parking ticket on my dash. Not sure whos the culprit here but I think it’s wrong. I went to the office at the garage(inconvenient) and was assured they would... See more


Company details

  1. #3 of 3 best companies in Valet Parking Service
  2. #2 of 3 best companies in Parking Garage
  3. #9 of 9 best companies in Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 1011 8th Street, 95814, Sacramento, CA, United States

  • (916)443-2539

2.9

Average

TrustScore 3 out of 5

64 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Absolutely TERRIBLE!!

Absolutely TERRIBLE!!! I reserved four spaces for eight hours, when we arrived the space had been given away. There was no attendant to talk to and it was an incredible waste of effort booking and then losing out completely. Totally unreliable, eager to take your cash with no integrity to hold a space open. Would highly NOT recommend.

June 7, 2024
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Rated 3 out of 5 stars

This was my first experience parking…

This was my first experience parking here. Overall I wasn’t convinced it was a fair parking system based on how the process operates. Pull in and park. Scan QR code and pay. No registration of your parking space. Just your license plate. Who is to tell when I drove in? I was using the parking area for a hairdresser visit which didn’t take as long as first intended so the extra hours I paid for are not refunded. There should be a way to factor in cost being revised back to the customers - parking costs would be quick to jump on our credit card for cost incurred if we over stay our parking limit but not the other way around? With no boom gate securing the entry or exit to the garage what makes this garage even secure? I will reconsider where I park in future.

February 16, 2024
Rated 1 out of 5 stars

The parking garage I chose was lost...

The parking garage I chose kept giving me an error message. selected another garage could not find it and gave up on it. The address was difficult and I didn't receive a barcode or anything and all of the lots I entered were not manned so it was a challenge.

December 12, 2023
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Rated 1 out of 5 stars

Turned away from reservation

Showed up at the address on the reservation and was turned away. Cannot cancel reservations once started.

Verified we were at correct address. All signs in structure confirmed correct business.

Not sure this listing was communicated to staff. Possible miscommunication within org.

Unpleasant experience

December 3, 2023
Rated 1 out of 5 stars

We paid for parking and the garage had…

We paid for parking and the garage had no spaces available ;(. The security guard there was rude. We had to drive around looking for a new garage while trying to make it on time.
I did call and ask for a refund, which was granted, but we recommend not using this garage that overbooks their garage!

November 14, 2023
Rated 3 out of 5 stars

Not open late enough

Not open late enough. Confirmation on the app. was unclear, leading to double charge. Agent was very helpful in reversing one of the charges. Very convenient location.

October 25, 2023
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Rated 3 out of 5 stars

All was great…..until I found a 50…

All was great…..until I found a 50 dollar parking ticket on my dash. Not sure whos the culprit here but I think it’s wrong. I went to the office at the garage(inconvenient) and was assured they would take care of it, but ……we will see. Over all iI am happy with the way this all works but no directions of what to do at the garage, well that would be helpful and may have saved me some headaches.

September 22, 2023
Rated 5 out of 5 stars
Parking.com - 800 J LOFTS logo

Reply from Parking.com - 800 J LOFTS

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 3 out of 5 stars

They usually pick you up when you get…

They usually pick you up when you get out of your vehicle, they didn’t. We waited for 15 minutes for a driver and then had waited an extra 10 minutes for him to leave because one seat was open. When it was time to be picked up from DIA the busses when so full and they kept telling us they were closing at 11 and we needed to find another way. I was charged extra for being “late” 8 minutes which was stupid because the drivers where not being effective drivers.

July 2, 2023
Parking.com - 800 J LOFTS logo

Reply from Parking.com - 800 J LOFTS

Sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

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