Parking.com - BICENTENNIAL LOT Reviews 539

TrustScore 2.5 out of 5

2.7

226 S. FRONT ST., 43215 COLUMBUS, OH, US


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See what reviewers are saying

Rated 2 out of 5 stars

Chose the lot based on proximity to the Art Festival. The price was jacked up for special events, as expected, but was worth it for the location. The problem was when we tried to leave ... ALL exits w... See more

Rated 2 out of 5 stars

We liked how convient it was to pay for parking on our phone and the flat rate fee, however we did not appreciate having to pay double when needing to extend our time. I could understand a couple doll... See more

Rated 5 out of 5 stars

Had NO pre-conceived idea that my (adult) daughter's entire time at court would last less than 30 minutes!! I sat in my car...took a book & snacks. NO issue with this lot, even though I paid f... See more

Rated 5 out of 5 stars

The parking space itself was sufficient in depth and width and the location was perfect. I made a mistake in paying by way of the app and when I contacted customer service the issue was addressed qu... See more


Company details

  1. #3 of 3 best companies in Valet Parking Service
  2. #2 of 3 best companies in Parking Garage
  3. #9 of 9 best companies in Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 226 S. FRONT ST., 43215, COLUMBUS, OH, United States

  • (614)224-1320

2.7

Poor

TrustScore 2.5 out of 5

539 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Didn’t have a parking spot available

Didn’t have a parking spot available. Wasted $15 dollars.never again

July 13, 2024
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Reply from Parking.com - BICENTENNIAL LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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Rated 1 out of 5 stars

$16 after fees is too much for this lot

Parking.com is overpriced and the lots are poorly maintained. The Bicentennial lot just increased prices 60% from $9.99 after fees to $15.99 after fees. The app is also confusing to use. It is difficult to find the bicentennial lot on the parking.com app, plus The default parking time is two hours, even though it cost the same as 24 hours. However, there is no indication on the site that the prices are the same. Lastly, the process of adding a new vehicle is confusing, since you cannot do it in the checkout process. You need to do it ahead of time, before selecting the location.

I used to have my overnight guests park
In the bicentennial lot but I will now be sending my guests to the LAZ because it is at least covered, which is better for the price.

June 21, 2024
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Reply from Parking.com - BICENTENNIAL LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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Rated 5 out of 5 stars

The parking space itself was sufficient…

The parking space itself was sufficient in depth and width and the location was perfect. I made a mistake in paying by way of the app and when I contacted customer service the issue was addressed quickly and to my satisfaction.
Thank you!

June 9, 2024
Rated 2 out of 5 stars

We over paid…

We liked how convient it was to pay for parking on our phone and the flat rate fee, however we did not appreciate having to pay double when needing to extend our time. I could understand a couple dollar extension fee, but not having to repay. Be sure to way over calculate your time so you don’t have to pay again.

June 16, 2024
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Rated 5 out of 5 stars

Convenient parking!

June 15, 2024
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Reply from Parking.com - BICENTENNIAL LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

They charge my card 45 dollars for a 20…

They charge my card 45 dollars for a 20 dollar park .,This is stealing

June 15, 2024
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Reply from Parking.com - BICENTENNIAL LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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Rated 5 out of 5 stars

Easy parking

Great parking spot for being so close to the event! Extremely expensive though at $20!

June 7, 2024
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Reply from Parking.com - BICENTENNIAL LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Why is this

Required me to make an account I will only use the one time, verify with a phone number, and do an online payment to perform the purpose of a parking meter. Cumbersome, convoluted, and utterly useless.

June 7, 2024
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Reply from Parking.com - BICENTENNIAL LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

The price is way too high for two…

The price is way too high for two hours. The parking spots are hard to get in and out of with how close together they seem to be.

June 11, 2024
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Reply from Parking.com - BICENTENNIAL LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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Rated 1 out of 5 stars

Too expensive

Too expensive

June 9, 2024
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Reply from Parking.com - BICENTENNIAL LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Way too hard to navigate your system!

Way, way too hard to navigate your system! We are senior citizens, we had to ask for help! Not senior friendly!!!!

June 9, 2024
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Reply from Parking.com - BICENTENNIAL LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Paid $21 for parking and still got issued a ticket!

I paid $21 for parking during the 2024 Columbus Arts Festival. It's already a little higher than what other garages were offering ($10-15) but I chose to pay for the comfort of parking here. I got an email receipt and a text about receiving payment before I left the lot (I had booked for 8 hours). I returned in 4 hours to find a parking citation for $90. There was no phone # on the ticket and I had to go online to find my issue #, my order #, etc., and file a dispute. They have taken clear pictures of my number plates and they correspond to the payments and order #. How did I get a citation? Some of us, especially immigrants can't risk having any citations on our record. The team got back saying the violation was voided and the email sounded like they were doing me a favor (I suspect it's automated). This caused me unnecessary anxiety and I'm irritated at having to dispute something that I shouldn't even have been cited for in the first place. Please ensure your folks double-check who they're citing and match the records properly.

June 9, 2024
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Reply from Parking.com - BICENTENNIAL LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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