Very easy to use. Had another commuter tell me about your website/app. I love the ease of making a reservation.
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App a bit awkward with regards to setting up account and logging in. Fee to use app (convenience fee added to parking spot owner cost) is too high. What's so convenient with paying more than anyone el... See more
Sent an email about this which was ignored. The price went up for no other reason than it just being a new year. The lot is poorly maintained; the entrance alone is a nightmare because the single lane... See more
Company replied
The app feels a little clunky and defaults to an hour reservation for a commuter train parking lot where the price does not change hourly. The time should automatically default to the maximum time for... See more
Company details
- #3 of 3 best companies in Valet Parking Service
- #2 of 3 best companies in Parking Garage
- #9 of 9 best companies in Parking Lot
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
2025 Big Timber Rd, 60123, Elgin, IL, United States
- (773)714-9262
3.8
Great
60 reviews
Hasn’t replied to negative reviews
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Very easy to use
Very easy to use. Had another commuter tell me about your website/app. I love the ease of making a reservation.
May 8, 2025
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Never had an issue.
April 29, 2025
How can you not pay past midnight at a…
How can you not pay past midnight at a train station? What a stupid setup a five year old could come up with a better system.
October 17, 2024
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Overnight Parking Glitch
Ok so the App wasn't that hard to use. My reoccurring issue was trying to book parking that went for several days. Although the company allowed it, the app did not. I called customer service and they said I needed to do a new request at midnight each night (ugh!!) so I set an alarm and did. But this seems like a bug that could be fixed.
September 17, 2024
Very convenient and save the time for…
Very convenient and save the time for pay parking use the barcode.
August 2, 2024
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Fast transaction.
August 2, 2024
Extremely duffucult to navigate parking…
Extremely duffucult to navigate parking for multiple dats.took 45 minutes to pay for 3 days
July 4, 2024
It was ok and we had to use the…
It was ok and we had to use the internet to pay. At the parking, the toll machine was no working or hard to follow the steps.
June 6, 2024
Reply from Parking.com - Big Timber
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
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Should not have to pay almost 6 dollars…
Should not have to pay almost 6 dollars to park when it only cost 2 dollars through metra. 2=72 would of been plenty for the day, not for every 6 hours
June 10, 2024
I had to go looking for
I had to go looking for the instructions there. Was only one sign. Website very confusing.
May 17, 2024
Reply from Parking.com - Big Timber
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Convenient parking lot to Metra train…
Convenient parking lot to Metra train station. My 1st time using this app and was very pleasantly surprised how easy it was to learn and use.
April 22, 2024
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Little Clunky
The app feels a little clunky and defaults to an hour reservation for a commuter train parking lot where the price does not change hourly. The time should automatically default to the maximum time for locations like this.
April 5, 2024
Reply from Parking.com - Big Timber
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
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