Parking.com - BRIX408 Reviews 96

TrustScore 3 out of 5

3.2

408 W Florida st, 53204 Milwaukee, WI, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Even though I paid for a weekend of parking I was never guaranteed a parking spot. It seemed they sold more tickets than spots (or just allowed anyone to park).

Company replied

Rated 4 out of 5 stars

We should mention somewhere you can scan Code after parking, and have your license handy when you do. I stood for a while to do the QR code, but it was too far... Then I walked away to scan it again o... See more

Rated 4 out of 5 stars

I’m not sure how secure this lot is. I park there when I stay at the iron horse but didn’t know parking was including in my stay. There is covered parking next door and I may try thst next time.

Company replied

Rated 2 out of 5 stars

App did not let me go back to review and change time before finalizing payment. This should absolutely be possible. I mistakenly chose 2 days instead of 2 hours, so a $5 parking fee ended up at $30. N... See more

Company replied


Company details

  1. #3 of 3 best companies in Valet Parking Service
  2. #2 of 3 best companies in Parking Garage
  3. #9 of 9 best companies in Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 408 W Florida st, 53204, Milwaukee, WI, United States

  • (414)291-3685

3.2

Average

TrustScore 3 out of 5

96 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Easy

App was very easy to use and also reminders if necessary.

July 27, 2024
Advertisement
Rated 1 out of 5 stars

Predatory Pricing/False advertisement of pricing

Parking sign said $6 parking, ended up paying $16 — False advertisement caused me to park somewhere I otherwise would not have parked — rather walk an extra mile or two then pay that much ever again.

July 6, 2024
Parking.com - BRIX408 logo

Reply from Parking.com - BRIX408

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

I’m not sure how secure this lot is

I’m not sure how secure this lot is. I park there when I stay at the iron horse but didn’t know parking was including in my stay. There is covered parking next door and I may try thst next time.

June 7, 2024
Parking.com - BRIX408 logo

Reply from Parking.com - BRIX408

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Advertisement
Rated 1 out of 5 stars

I paid for 2 full days but still got ticket

I paid for 2 full days but the app said my parking ended earlier on the 2nd day. I got charged a $55 parking fee for parking in a spot that I already paid for (I actually got the ticke 15 minutes before I was leaving). There was nobody to contact and this was a rent a car and I needed to get to airport so I couldn't get this straightened out. Parking. com screwed me.

May 18, 2024
Parking.com - BRIX408 logo

Reply from Parking.com - BRIX408

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

No guarantee

Even though I paid for a weekend of parking I was never guaranteed a parking spot. It seemed they sold more tickets than spots (or just allowed anyone to park).

May 8, 2024
Parking.com - BRIX408 logo

Reply from Parking.com - BRIX408

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Can’t move the car

I don’t like it that you can’t move your car. I won’t use this lot again. Should be able to scan when you enter and scan when you leave so you can come and go as you please and charge you for as long as you used the garage.

May 14, 2024
Parking.com - BRIX408 logo

Reply from Parking.com - BRIX408

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Advertisement
Rated 3 out of 5 stars

Good price

Good price. Lost spot when I left for a sandwich. Paid for two days. Outside spots unmarked and no number to call for support.

May 9, 2024
Parking.com - BRIX408 logo

Reply from Parking.com - BRIX408

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy to use

Easy to use, clean, great location,

March 14, 2024
Parking.com - BRIX408 logo

Reply from Parking.com - BRIX408

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

Park then Scan?

We should mention somewhere you can scan Code after parking, and have your license handy when you do. I stood for a while to do the QR code, but it was too far... Then I walked away to scan it again only to return back to look at my license plate.

February 22, 2024
Advertisement
Rated 3 out of 5 stars

More difficult to use.than other parking services

Too many steps to set up an account and some screens were dim and hard to read, like the entry area for your license plates. The pay station didn’t work and everything had to be done on your phone.

February 18, 2024
Parking.com - BRIX408 logo

Reply from Parking.com - BRIX408

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Advertisement
Rated 2 out of 5 stars

Ticketed even though I paid through the app

I paid for parking on the app but was ticketed while in the lot. Disputing the ticket was easy and they handled my claim quickly.

February 10, 2024
Parking.com - BRIX408 logo

Reply from Parking.com - BRIX408

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

I would of gavec5 stars

I would of gave 5 stars, but the signage need to be bigger so that people can read it while slowing down.

January 27, 2024
Parking.com - BRIX408 logo

Reply from Parking.com - BRIX408

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look