Parking.com - CAP ONE - STREET Reviews 55

TrustScore 3 out of 5

2.8

1680 Capital One Tower Drive, 22102 McLean, VA, US


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See what reviewers are saying

Rated 3 out of 5 stars

The street signage was too busy, When I attempted to reload and add time it did not work properly. The application should edited and more clean, like Park Mobile: clear concise and free of clutter,... See more

Company replied

Rated 3 out of 5 stars

I liked the fact that street parking was available as soon as I got to my destination. What I didn't like was the fact that upon expiration I was not given a link to add more time. As a result I left... See more

Company replied

Rated 3 out of 5 stars

I appreciated the QR code on the street sign. I didn’t appreciated the reminder saying time was running out but didn’t inform as to how many minutes remained.

Company replied

Rated 3 out of 5 stars

The parking was nice and convenient but we were told at our conference that it would be 15 dollars a day and i was charged 30 each of the two days. Also, was supposed to load in at a certain time on... See more

Company replied


Company details

  1. #3 of 3 best companies in Valet Parking Service
  2. #2 of 3 best companies in Parking Garage
  3. #9 of 9 best companies in Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 1680 Capital One Tower Drive, 22102, McLean, VA, United States

  • (703)268-0786

2.8

Average

TrustScore 3 out of 5

55 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Poor system

The sign provided a number to text in order to pay, but I never received a link. I almost got a parking ticket while waiting for the link to come through.ended up having to walk back out to my car and entering the link manually. 2 hour limit also not clearly posted.

June 15, 2024
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Reply from Parking.com - CAP ONE - STREET

Thank you for your review. We appreciate your feedback.

Thank you,
Parking.com

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Rated 1 out of 5 stars

The experience was irritating

The experience was irritating. Paying at a meter is much simpler.

June 13, 2024
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Reply from Parking.com - CAP ONE - STREET

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy to use!

June 1, 2024
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Reply from Parking.com - CAP ONE - STREET

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

So expensive

May 27, 2024
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Reply from Parking.com - CAP ONE - STREET

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 3 out of 5 stars

Cumbersome “app” and pricey parking

The street signage was too busy,
When I attempted to reload and add time it did not work properly. The application should edited and more clean, like Park Mobile: clear concise and free of clutter, adding a vehicle was also annoying, the drop down menus don’t work well and clear when changing selection

May 14, 2024
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Reply from Parking.com - CAP ONE - STREET

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

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Rated 1 out of 5 stars

I got a ticket after paying for…

I got a ticket after paying for parking. It was remedied, but was an annoyance. Don't ticket people who have paid for parking.

April 26, 2024
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Reply from Parking.com - CAP ONE - STREET

Thank you for your review and for letting us know. We appreciate your feedback.

Thank you,
Parking.com

Rated 3 out of 5 stars

My VA parking experience

I liked the fact that street parking was available as soon as I got to my destination. What I didn't like was the fact that upon expiration I was not given a link to add more time. As a result I left my event a little early to ensure that I wouldn't be ticketed. I'd like to recommend the having the ability to add money to your session prior to or after expiration.

April 20, 2024
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Reply from Parking.com - CAP ONE - STREET

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 3 out of 5 stars

STOMP - I appreciated the QR code on the street…

I appreciated the QR code on the street sign.
I didn’t appreciated the reminder saying time was running out but didn’t inform as to how many minutes remained.

April 7, 2024
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Reply from Parking.com - CAP ONE - STREET

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

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Rated 1 out of 5 stars

Can't belive $8 parking fee and then a…

Can't belive $8 parking fee and then a service charge.
Not coming back.

March 16, 2024
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Reply from Parking.com - CAP ONE - STREET

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 1 out of 5 stars

Literally so annoying

Literally so annoying

February 29, 2024
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Reply from Parking.com - CAP ONE - STREET

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy enough.

February 27, 2024
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Reply from Parking.com - CAP ONE - STREET

Thank you for your review, Joel. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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Rated 1 out of 5 stars

I got A ticket 1 minute after I had…

I got A ticket 1 minute after I had already paid for parking!! I contacted the ticket issuer and was unable to file a dispute !! So I don’t know what happened! But I am very upset and I hope I do not have any fines because of this ! Why did this even happen!?

January 17, 2024
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Reply from Parking.com - CAP ONE - STREET

Thank you for your review. We will look into this with the local management team.

Thank you,
Parking.com

Rated 3 out of 5 stars

Price a little high

The parking was nice and convenient but we were told at our conference that it would be 15 dollars a day and i was charged 30 each of the two days. Also, was supposed to load in at a certain time on Thursday and was told they were closed for the night. quite inconvenient.

January 4, 2024
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Reply from Parking.com - CAP ONE - STREET

Hi Richard,

Our system shows that you paid $4.50 when you parked with us at 1680 Capital One Tower Drive. If you paid otherwise or are still having issues, please reach out to us at RMMatlantic@spplus.com.

Thank you,
Parking.com

Rated 2 out of 5 stars

Very difficult to use the app and to…

Very difficult to use the app and to locate parking area and extend hours.

December 29, 2023
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Reply from Parking.com - CAP ONE - STREET

Thank you for your review, Scott. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

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Rated 1 out of 5 stars

There was no warning given when the…

There was no warning given when the time was about to expire and after I logged into my account and chose my vehicle, it didn't have a history of my parking times.

December 29, 2023
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Reply from Parking.com - CAP ONE - STREET

Thank you for your review, Angela. We will share this with the management team.

Thank you,
Parking.com

Rated 1 out of 5 stars

Sign did not say limited to 1-hr parking

Your sign did not say the parking was limited to 1 hour. After multiple attempts to fill out the information, I was only able to pre-pay for 1 hour. I received a ticket after the event ($35) for not paying for more than 1 hour but your application would not allow pre-payment for a longer duration. What a scam!

December 4, 2023
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Reply from Parking.com - CAP ONE - STREET

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 1 out of 5 stars

People has multiple cars and it is easy…

People has multiple cars and it is easy to make mistake on choosing the correct vehicle while trying to pay thru your application. There should be an edit option for these kind of mistakes so that we don’t get double charged

November 24, 2023
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Reply from Parking.com - CAP ONE - STREET

Thank you for your review. We will share this with the website team. If you were charged twice, you can reach out to us at customercare@spplus.com.

Thank you,
Parking.com

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