Parking.com - COURTHOUSE GARAGE Reviews 90

It’s an expensive parking space

My experience was positive and efficient.

Ease of parking

so easy to use
complete the form with car tag # and credit card
gate lifts to let you in and out
when your plate is detected

Since paying by credit card or Apple Pay is the only option, It’s ridiculous to charge a service fee when using a credit card. Cash is not accepted and thus it should be the vendor’s responsibility to absorb the service fee, not the customer. The customer is not given a choice!

For first time parker the parking structure is not user friendly - procedures are inconvenient.

The system of only being able to use your phone to enter the garage causes a long line during peak times to enter the garage. Cars were backed up onto the street and blocking traffic. The use of cell phones to enter, pay. and exit was suppose to streamline things but it has made it worse.

Verbal instructions would be good, was totally lost. Used to driving up and pushing button for ticket not reading and then texting for entrance. Verbal instructions would help in my opinion

I was actually impressed and do appreciated the lady guard who was there. She was very helpful for a first timer like me :-)

It was easy in and easy out (provided you have a smart phone). I liked the feature that it recognized my license plate so I didn't have to scan out. A bit pricey but it was close to where I needed to be

The step by step instructions make this easy to navigate.

The garage is convenient. My only complaint is that it would be nice if the garage offered an hourly rate up to the $12.75 maximum for folks that will only be parked there for a short amount of time. Just a thought.

Stupid to have to scan
Too many text message reminders

on jury duty for two weeks have to be inconvenienced multiple times for in and out of the parking lot...2 hour breaks mid-day of course I want to leave but then I am charged to go out and come back in unless I walk all the way over to the intake area to scan another QR code....so ridiculous...We should be given a one-time pass for the time we serve...period...

I used to get a receipt that was 2" x 4" with all the pertinent data. Your receipt is 2 pages long and doesn't even give the times of entry and exit! AND
I have to go online to download it, AND I pay you an additional fee for the privilege, when you don't even have the cost of paper!

Made it so convenient!

Easy to follow, easy in and easy out.

To many steps to pay for parking. Had to click on the link put in my card and they have a code outside the parking meter to get out? Very confusing and time consuming. Why is parking $13 now?! Complicated and expensive. Very frustrating only to just be in parking for 30mins.