Parking.com - FBC LOT Reviews 111

TrustScore 3 out of 5

2.9

603 W Hill Ave, 37902 Knoxville, TN, US


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Rated 1 out of 5 stars

The parking ticket was bought several days beforehand and when we got there the lot was over sold and there was no parking left. We had to park elsewhere and pay double the price.

Rated 4 out of 5 stars

Just providing a place to park downtown is greatly appreciated! The process is fairly simple and the text reminders are very helpful. However,... the original cost for 30 minutes of parking was reas... See more

Company replied

Rated 2 out of 5 stars

Absolutely ridiculous pricing. Almost $10 for my car to sit for less than 45 minutes. No added security or anything. Just a place to park. When I was an over the road driver parking at night was in mu... See more

Company replied

Rated 5 out of 5 stars

I had to sign up for the app for the first time - it was easy and worked very well. Everything was accurate and I loved the reminders about my time limits and options to increase. Worked perfectly!

Company replied


Company details

  1. #3 of 3 best companies in Valet Parking Service
  2. #2 of 3 best companies in Parking Garage
  3. #9 of 9 best companies in Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

2.9

Average

TrustScore 3 out of 5

111 reviews

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Rated 2 out of 5 stars

Parking lot was difficult to pull into…

Parking lot was difficult to pull into due to only being a one way street, the pricing is a tab bit ridiculous besides paying a flat fee it’s$10.50 for 2 hours and if you add to extend your time for 15-30 minutes it’s an additional $4.50 and from 45 minutes to two hours the price ranges back to $10.50-$15.00

May 15, 2024
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Reply from Parking.com - FBC LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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Rated 2 out of 5 stars

Too expensive

Too expensive. $9.50 for 2 hours, ridiculous

May 13, 2024
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Reply from Parking.com - FBC LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

Knoxville Parking

Just providing a place to park downtown is greatly appreciated! The process is fairly simple and the text reminders are very helpful.
However,... the original cost for 30 minutes of parking was reasonable @ $4.50 BUT when I added an additional 15 minutes due to business taking longer than expected I did not expect, and was very disappointed to see that I was charged the same amount as my original fee. So 45 minutes cost me $9.00 which is NOT a reasonable amount!

May 2, 2024
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Reply from Parking.com - FBC LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Paying for parking made easy!!

Paying for parking made easy!!
We were visiting Knoxville TN… beautiful place and really enjoyed the city.
Pulled in to the parking area, scanned the label with my cellphone and paid with Apple Pay. Simply and easy.

April 25, 2024
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Reply from Parking.com - FBC LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

Pitfalls of current system

It is dangerous to be out in the open pulling out credit cards. For us seniors it seems like a complicated process and many do not know how to use their phones well enough to do the qrl code.
I did appreciate the warning our time would soon be up.

April 24, 2024
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Reply from Parking.com - FBC LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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Rated 5 out of 5 stars

Easygoing

Easy, pleasant experience.

April 19, 2024
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Reply from Parking.com - FBC LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Great location

Great location, easy transaction.

April 26, 2024
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Reply from Parking.com - FBC LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Gouging Parking Fees

This lot is uncovered and has extremely tight parking spaces and driving lanes. Yet, they charge in excess of $8 per hour to park, while the covered parking deck directly beside this lot charges $1 per hour to park.

April 18, 2024
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Reply from Parking.com - FBC LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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Rated 1 out of 5 stars

Charge way too much!

Ridiculous to park for 45 minutes for $12 when I can park in the garage for $12 a whole day.
Will not be returning here.

March 28, 2024
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Reply from Parking.com - FBC LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy to use and pay.

Easy to use and pay.

March 21, 2024
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Reply from Parking.com - FBC LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Reasonably priced

I usually use this parking lot once a year when I pay my taxes it’s a reasonable price and it’s well located next to the city and county building. I’ll see you next year about this time.

February 23, 2024
Parking.com - FBC LOT logo

Reply from Parking.com - FBC LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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Rated 4 out of 5 stars

The system was fairly easy to navigage

The system was fairly easy to navigage. I guesed time at 7 hrs and paid for that, although I only had to use less than 3, would be nice to be able to have a credit for that additional time since it is hard to judge what time you will need.

February 5, 2024
Rated 3 out of 5 stars

Price is too high.

January 24, 2024
Parking.com - FBC LOT logo

Reply from Parking.com - FBC LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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