Parking.com - GARY LOT Reviews 82

TrustScore 3.5 out of 5

3.6

2100 Main St, 75201 Dallas, TX, US


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Rated 3 out of 5 stars

I used the website, so maybe the app offers this feature, but it would be helpful if users were able to use their phone camera to scan, both, their credit/debit card information AND their car lice... See more

Company replied

Rated 3 out of 5 stars

Why is Parking.com emailing me about my experience? I parked my car in a space owned by someone else, and they required me to pay them. No one watched my car to ensure its safety. In fact, there was a... See more

Company replied

Rated 2 out of 5 stars

The payment page had misleading links to other, unrelated services. One was a recurring membership of some type for $50/month until you cancel. Payment screens were presented in an attempt to get y... See more

Company replied

Rated 4 out of 5 stars

The price is good. But, an information of location on the place is small. I was carefully found an information that this is right place or not. I want to show the address and your company name big m... See more

Company replied


Company details

  1. #3 of 3 best companies in Valet Parking Service
  2. #2 of 3 best companies in Parking Garage
  3. #9 of 9 best companies in Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

3.6

Average

TrustScore 3.5 out of 5

82 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent

Excellent service fast and easy!!! 👍

June 25, 2024
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Reply from Parking.com - GARY LOT

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 5 out of 5 stars

Quick and easy

Quick and easy

June 16, 2024
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Reply from Parking.com - GARY LOT

That's great to hear! Thanks for your review.

Thanks,
Parking.com

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Rated 1 out of 5 stars

Awful experience

Awful experience.
Visiting downtown Dallas for a concert.
Staying at Sova Hotel, parking in the lot next to it.
Took me 30 minutes to finally be able to check out and pay for parking. I was having a "card or payment error". Tried paying unsuccessfully through the website, then installed their app hoping it would be easier but I was having the same problem. Then tried paying by text but never got a reply. Finally got to pay by adding a card to Apple Pay instead.
Also, I'm staying overnight at a hotel and the app/website will not let me pay for more than 12 hours at a time(it will just make you pay a monthly rate of $80 something). What am I supposed to do? Get up extra early and pay for more hours?

June 5, 2024
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Reply from Parking.com - GARY LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

You stealing money.

You stealing money.

May 27, 2024
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Reply from Parking.com - GARY LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

Great new experience

Great new experience. Good lot and nice experience. Thanks.

May 23, 2024
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Reply from Parking.com - GARY LOT

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 5 out of 5 stars

Parking

Ease of operation!

May 6, 2024
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Reply from Parking.com - GARY LOT

That's great to hear! Thanks for your review.

Thanks,
Parking.com

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Rated 1 out of 5 stars

Unsafe lot.

Our car got broken into in your lot. ☠️ Do not recommend. They smashed not one, but two car windows.

April 14, 2024
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Reply from Parking.com - GARY LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

Easy in easy out

Easy in easy out

March 18, 2024
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Reply from Parking.com - GARY LOT

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 4 out of 5 stars

All good!

Lot was clean, directions were clear & I received notice before my time expired!
All good!

February 29, 2024
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Reply from Parking.com - GARY LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 2 out of 5 stars

Nobody really always knows how long you’ll need a parking spot for

I liked that it had open spots right next to where I needed to go, but it asked how long I needed it for. I didn’t know, it’s courts house, I put 3 hours. I was there 30 min. So paid 8 dollars for 30 min. Should have a way to check out or something if you don’t use all the time, I don’t know something like that. And receive some money back, and also if you need more time to add more time

February 14, 2024
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Reply from Parking.com - GARY LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

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Rated 3 out of 5 stars

I paid for 3 hours

I paid for 3 hours, ended up only using 30 minutes. Could not figure how to be reimbursed for rest of my time I paid for.

January 30, 2024
Parking.com - GARY LOT logo

Reply from Parking.com - GARY LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Too expensive

Too expensive
Parking lots need a lot of repair and not well kept.

December 6, 2023
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Reply from Parking.com - GARY LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

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Rated 1 out of 5 stars

My car got broken into

My car got broken into. My glove compartment was open, and all my items were spread out on the floor. They also took my gym bag. I called asking to review the cameras, and they said they didn't have cameras. Wow, you would expect they have cameras. Something obvious to have.

December 3, 2023
Parking.com - GARY LOT logo

Reply from Parking.com - GARY LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

The parking app was awesome

The parking app was awesome! I was able to locate the parking lot I needed for the day. I was able to freely park. I scanned my app and paid. Easy process! I will use my app again!

December 7, 2023
Parking.com - GARY LOT logo

Reply from Parking.com - GARY LOT

That's great to hear! Thanks for your review.

Thanks,
Parking.com

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