Location and Easy of entering and exiting. Ease of paying and being able to exit efficiently. One star removed for having to access the first of public parking on floor 15 of parking garage.
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The site did not work and would not let me reserve for longer than 2hours at a time for the same price as 23hrs would have been. You have to pay in cash with exact change at the Parking lot which is s... See more
It worked great signing in but we ran behind and we could not sign in to change our time of leaving. It came up with an error and then at the gate it charged additional 31.00 dollars. Not happy with... See more
Making a stressful day much easier. This was best and easiest way to fix my need for a quick parking space off the base.
Company details
- #3 of 3 best companies in Valet Parking Service
- #2 of 3 best companies in Parking Garage
- #9 of 9 best companies in Parking Lot
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
3000 S Sheridan Rd, 60064, Great Lakes, IL, United States
- (773)714-9262
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Very easy to use
Location and Easy of entering and…
Location and Easy of entering and exiting. Ease of paying and being able to exit efficiently. One star removed for having to access the first of public parking on floor 15 of parking garage.
Easy to use.
Simple easy and well priced
Couldn’t pay, site broken, no help
The site did not work and would not let me reserve for longer than 2hours at a time for the same price as 23hrs would have been. You have to pay in cash with exact change at the Parking lot which is super inconvenient. Then they threaten to tow you when their own website won’t let you pay for the time you need!! I called and left two messages hoping I wouldn’t get towed because I was trying to pay!! It was the Great Lakes Metra location. Worst parking experience EVER!
The ease of picking a parking stall and…
The ease of picking a parking stall and being able to do touch-less payments
It was easy to pay for parking while…
It was easy to pay for parking while rushing to make the metra train
Easy to use.
Making a stressful day much easier
Making a stressful day much easier. This was best and easiest way to fix my need for a quick parking space off the base.
Website not working changed more money..…
It worked great signing in but we ran behind and we could not sign in to change our time of leaving. It came up with an error and then at the gate it charged additional 31.00 dollars. Not happy with that.
Rework system
After the machine at the lot didn't work when we were parking, the website took over 30 minutes for me to be able to book parking.
And then when I needed to extend, that wasn't possible.

Reply from Parking.com - Great Lakes
app is messing up
customer service on phone was not helpful. Had to pay twice (more than the daily parking fee) because the app messed up and it was only $1.50 Per day. I paid $1.84 twice
Awesome service and always space…
Awesome service and always space available to park. Keep up the good work...
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