Parking.com - Great Lakes Reviews 17

TrustScore 4 out of 5

4.0

3000 S Sheridan Rd, 60064 Great Lakes, IL, US


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Rated 4 out of 5 stars

Location and Easy of entering and exiting. Ease of paying and being able to exit efficiently. One star removed for having to access the first of public parking on floor 15 of parking garage.

Rated 1 out of 5 stars

The site did not work and would not let me reserve for longer than 2hours at a time for the same price as 23hrs would have been. You have to pay in cash with exact change at the Parking lot which is s... See more

Rated 2 out of 5 stars

It worked great signing in but we ran behind and we could not sign in to change our time of leaving. It came up with an error and then at the gate it charged additional 31.00 dollars. Not happy with... See more

Rated 5 out of 5 stars

Making a stressful day much easier. This was best and easiest way to fix my need for a quick parking space off the base.


Company details

  1. #3 of 3 best companies in Valet Parking Service
  2. #2 of 3 best companies in Parking Garage
  3. #9 of 9 best companies in Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 3000 S Sheridan Rd, 60064, Great Lakes, IL, United States

  • (773)714-9262

4.0

Great

TrustScore 4 out of 5

17 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Couldn’t pay, site broken, no help

The site did not work and would not let me reserve for longer than 2hours at a time for the same price as 23hrs would have been. You have to pay in cash with exact change at the Parking lot which is super inconvenient. Then they threaten to tow you when their own website won’t let you pay for the time you need!! I called and left two messages hoping I wouldn’t get towed because I was trying to pay!! It was the Great Lakes Metra location. Worst parking experience EVER!

May 11, 2024
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Rated 2 out of 5 stars

Rework system

After the machine at the lot didn't work when we were parking, the website took over 30 minutes for me to be able to book parking.

And then when I needed to extend, that wasn't possible.

October 6, 2022
Parking.com - Great Lakes logo

Reply from Parking.com - Great Lakes

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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Rated 5 out of 5 stars

Uneventful parking

Uneventful parking, which I like

May 28, 2022
Parking.com - Great Lakes logo

Reply from Parking.com - Great Lakes

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 1 out of 5 stars

app is messing up

customer service on phone was not helpful. Had to pay twice (more than the daily parking fee) because the app messed up and it was only $1.50 Per day. I paid $1.84 twice

October 29, 2021
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