The QR code did not work. This delayed our entry at a time that many cars were arriving and having to wait behind us. It would have been nice to get a heads up about the parking situation when we book... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I rate my parking experience as a 3 star for a couple of reasons. Parking was easy and the lots were clean. However, figuring out the app was challenging. I didn't like using a credit card for a compe... See more
The parking was convenient but always frustrating when outdoor parking is this expensive to stay at a hotel. I am always suspicious about QR codes on poles and had to work to find a way to get there m... See more
Company replied
it was all good until I thought i needed 15 more minutes and it charged me another 8.00, and when I knew i did not need the 15 minutes there was no way to stop it, after i realized i was not going to... See more
Company replied
Company details
- #3 of 3 best companies in Valet Parking Service
- #2 of 3 best companies in Parking Garage
- #9 of 9 best companies in Parking Lot
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
2055 Summer Lee Drive, 75032, Rockwall, TX, United States
- (214)748-1293
2.9
Average
152 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Secure and easy to use
May 9, 2025
Advertisement
I’ve had enough
I’ve had enough. The parking used to be free, now 15.99/day. There are other, better hotels. Room rates are too high compared to equal/better choices. Good bye, and good luck.
May 4, 2025
Fast and easy
April 29, 2025
IT WAS CONFUSING AND THE APP WAS NOT…
IT WAS CONFUSING AND THE APP WAS NOT EASY TO UTILIZE
March 27, 2025
Advertisement
Everyone does not own a cellphone
Everyone does not own a cellphone. Senior citizens like myself know nothing about QR codes!
March 16, 2025
I was over charged for parking.
November 10, 2024
Advertisement
Very easy to fill out questionnaire and…
Very easy to fill out questionnaire and pay for parking with my credit card.
November 9, 2024
It was easy to access
It was easy to access, and manage without having to check parking everyday.
November 8, 2024
I liked the ease of parking close by to…
I liked the ease of parking close by to the hotel main entrance but truly disliked the cost.
November 3, 2024
Advertisement
Parking was easy in and easy out
Parking was easy in and easy out. No issues at all. Plenty of parking adjacent to hotel.
October 11, 2024
The parking was convenient but as a…
The parking was convenient but as a hotel guest why would they cut your time at 12am and not until 11am the next morning when you would normally check out if the hotel
October 6, 2024
I was charged twice and only parked car…
I was charged twice and only parked car once.
October 6, 2024
The system is not user friendly
The system is not user friendly. When going in and out it's like we had to start over again. Totally a headache to deal with.
The workers did not fully know how to navigate through the system. The guys were caring and tried their best to help.
October 4, 2024
Advertisement
It sucks that you pay for a night at a…
It sucks that you pay for a night at a Hilton hotel and you have to pay 16.00 for parking.
October 2, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.