Parking.com - JOE LOT Reviews 311

TrustScore 2.5 out of 5

2.4

101 Austin St., 77002 Houston, TX, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Joe Lot put misinformation. Joe Lot stated it is convenient for jury duty and it implied that it give discount. It specified rate $33 for 12 hours with expectation that it is prorated. I was at ju... See more

Rated 5 out of 5 stars

Safe short walk to criminal courthouse. Easy to understand instructions on light poles-even for me-82 year old NOT tech savvy female. Easy to find and easy to exit. Also, glad to be able to creat acco... See more

Company replied

Rated 4 out of 5 stars

Once we located the signs . The process was easy to get started. This was our first time ever using this and it wasn’t a bad experience we actually finished with one hour to spare .

Company replied

Rated 5 out of 5 stars

I'm 76 yrs. Young & have bone-to-bone knee problems . I asked if I could park in handicap space & not pay . ( I had my handicap sign) I was told “yes” but that I still had to pay . I ended parking in... See more

Company replied


Company details

  1. #3 of 3 best companies in Valet Parking Service
  2. #2 of 3 best companies in Parking Garage
  3. #9 of 9 best companies in Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

2.4

Poor

TrustScore 2.5 out of 5

311 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Joe Lot put misinformation

Joe Lot put misinformation. Joe Lot stated it is convenient for jury duty and it implied that it give discount.
It specified rate $33 for 12 hours with expectation that it is prorated. I was at jury duty for 2 hours and 21 minutes and Joe Lot charged me $33. At Jury duty I received discount bar code but it was not useful at Joe Lot. I suggest you try to avoid this parking place.

September 15, 2025
Unprompted review
Advertisement
Advertisement
Rated 1 out of 5 stars

This the worst parking lot in Houston…

This the worst parking lot in Houston Texas. For my job I have park in this paking lot over 150 out of the year. During this time then overcharged and booted after showing proof paid. I had over 6 coworkers they had the same hapen to them in the pass too. There are parking lots right next to this one and cheaper.

August 23, 2024
Unprompted review
Rated 1 out of 5 stars

I was overcharged for my parking…

I was overcharged for my parking session and when I tried to speak to someone in customer service about it they said there was nothing they could do about it. I would never use this parking lot again.

June 25, 2024
Advertisement
Rated 1 out of 5 stars

Resetting password process sucked

Resetting password in my account was horribly impossible … kept getting error messages and couldn’t log in. Very frustrating while sitting in the parking lot!

June 26, 2024
Parking.com - JOE LOT logo

Reply from Parking.com - JOE LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Expensive 32.00 for 4 hours

Expensive 32.00 for 4 hours

June 20, 2024
Parking.com - JOE LOT logo

Reply from Parking.com - JOE LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Parking too expensive charged $30 to…

Parking too expensive charged $30 to park for 2hrs

June 20, 2024
Parking.com - JOE LOT logo

Reply from Parking.com - JOE LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Park anywhere but here.

I parked my truck and was booted 1 min and 30 secs later. Came out to 2 boots on my truck after I had paid almost $40 for parking. TRASH!

June 11, 2024
Parking.com - JOE LOT logo

Reply from Parking.com - JOE LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Advertisement
Rated 1 out of 5 stars

Wayyyy too expensive paid 31.99 for…

Wayyyy too expensive paid 31.99 for less than an hour. Would give 0 stars if possible

June 6, 2024
Parking.com - JOE LOT logo

Reply from Parking.com - JOE LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

COST WAY TO MUCH FOR THE TIME FRAME!

COST WAY TO MUCH FOR THE TIME FRAME!! UNBELIEVABLE

June 10, 2024
Parking.com - JOE LOT logo

Reply from Parking.com - JOE LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 3 out of 5 stars

We got blocked in our spot because…

We got blocked in our spot because someone was allowed to park in a non-parking area.

June 2, 2024
Parking.com - JOE LOT logo

Reply from Parking.com - JOE LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Advertisement
Rated 5 out of 5 stars

Real review

Easy to use. Expensive though it was like $20-25 for 3 hours. It’s not specially secured or patrolled so yall can bring that price down like $5-10. Could be clearer on how to exit

June 10, 2024
Parking.com - JOE LOT logo

Reply from Parking.com - JOE LOT

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 2 out of 5 stars

A boot was put on my car even after I…

A boot was put on my car even after I paid $31.99 for parking. And I had to pay $108 before the boot was even taking off even after I showed proof of paid parking.

June 5, 2024
Parking.com - JOE LOT logo

Reply from Parking.com - JOE LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look