You did a great job. Me I was worried because lot said check in on kiosk, but you’re service rep assured me I didn’t need to (my license was enough) and she was right. 😊😊
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See what reviewers are saying
The cost of parking there on a Sunday morning, almost a half mile from the George Brown Center was the most irritating things about my Houston trip. $20 for a couple of hours. Two homeless men were a... See more
Company replied
Pre-paid a reserved parking spot for a weekend event in downtown Houston. The next day, the day of the event we arrived on time to find absolutely no parking spots. Either they serve come-first custom... See more
It was my first time using the parking lot 97. I liked the convenience after figuring how to pay. I paid for additional time( I believe 2 hours); it would be nice to get a refund. My husband is disabl... See more
Company replied
Company details
- #3 of 3 best companies in Valet Parking Service
- #2 of 3 best companies in Parking Garage
- #9 of 9 best companies in Parking Lot
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
814 La Branch, 77010, Houston, TX, United States
- (832)774-8213
3.6
Average
227 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You did a great job
You did a great job. Me I was worried because lot said check in on kiosk, but you’re service rep assured me I didn’t need to (my license was enough) and she was right. 😊😊
April 11, 2025
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Refund
Refunded to my credit card when I inadvertently put in for the wrong day and time to park my truck for when I was going
to the Astros baseball game.
Thank you for the refund.
September 23, 2024
Pre-paid parking is a scam
Pre-paid a reserved parking spot for a weekend event in downtown Houston. The next day, the day of the event we arrived on time to find absolutely no parking spots. Either they serve come-first customers or over book. You think they could easily put cones to block off some spots but no. Of course, no parking attendants on-site.
September 7, 2024
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Reply from Parking.com - LOT 97
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Bait & Switch
We were charged $25+fees when the sign in the parking lot clearly said $20. Classic bait & switch.
June 25, 2024
Reply from Parking.com - LOT 97
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
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good
well, the service was good but I think the rate is litte expensive for the day and time.
June 25, 2024
Reply from Parking.com - LOT 97
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
QR convenience of payment also email alerts
Very convenient to be able to park your car capture the QR code register while you walk down the sidewalk. Getting alerts at your destination, that allows you to pay for extra time or round up your time and leave.
June 16, 2024
Reply from Parking.com - LOT 97
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Reply from Parking.com - LOT 97
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Reply from Parking.com - LOT 97
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
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It was ok close to were I was going
June 5, 2024
Reply from Parking.com - LOT 97
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Reply from Parking.com - LOT 97
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Reply from Parking.com - LOT 97
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Sign said prices were $15-$20 paid $60
Sign said prices were $15-$20, ended up paying $60 because the website was not clear. I thought I would be there for only a few hours so I put that, thinking I wouldn’t have to pay a full days price, payed $30 then had to pay an extra $30 for just a few extra hours that I needed. This is ridiculous and it should be clear that you pay the same price no matter the amount of time. There should also be a way to add more time at a lower price
May 25, 2024
Reply from Parking.com - LOT 97
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
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Reply from Parking.com - LOT 97
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Reply from Parking.com - LOT 97
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Easy and safe
May 9, 2024
Reply from Parking.com - LOT 97
That's great to hear! Thanks for your review.
Thanks,
Parking.com
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