For months, the app has not allowed adding or updating a credit card payment method, rendering it useless. When it did work, it always set a two-hour parking period, a default that cannot be changed.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The app is easy to work with. No issues encountered. However, it would be nice if when you selected Book Again, the app would copy the times in the new request. Reverting back to two hrs instead of t... See more
Company replied
Charging a processing fee to use your credit or debit card is ridiculous, especially when the village/Metra made a decision to change the way payments are made. I will go back to riding the Rock Islan... See more
Company replied
The app is so easy to navigate so that when you get to the parking lot you can just park and go no need for change to pay or having to stand outside in the cold or rain to do so.
Company details
- #3 of 3 best companies in Valet Parking Service
- #2 of 3 best companies in Parking Garage
- #9 of 9 best companies in Parking Lot
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
3108 203rd St, 60461, Olympia Fields, IL, United States
- (888)578-7275
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Car is safe I feel safe .
Car is safe I feel safe .! Reasonable daily and monthly price
There is always a space to park
There is always a space to park. Lot is clean. Needs more lighting and camera. It's so dark it's scarry.. Need more police presence.
Easy and safe
There are options to reserve and pay that make it easy to use and the lots large and well maintained.
Cannot update payment method+
For months, the app has not allowed adding or updating a credit card payment method, rendering it useless. When it did work, it always set a two-hour parking period, a default that cannot be changed. I need to park all day, so if I forgot to adjust the end-time every time I parked, I'd risk a $40 ticket.
The app is super convenient i love it!
Just a trash company running the lot…
Just a trash company running the lot and a shady police department writing tickets for being “on the line”.
Easy to use and paying for parking was…
Easy to use and paying for parking was effortless.
Website doesn’t work properly …
Website doesn’t work properly …. Receiving and external error message machines doesn’t accept credit cards

Reply from Parking.com - METRA - OLYMPIA FIELDS
Bad experience coming from Canada
We drove from Canada for a long-weekend vacation. We know the city of Chicago does not want drivers downtown which is why we parked at Olympic Fields and took the rain. HOWEVER, we could not pay for more than a few hours and not the 2 1/2 days we were staying in the city. Very inconvenient! We had to pay $40 for a monthly parking pass to stay for the 2 1/2 days. Not good. The city either wants us to take public transit or they don't.

Reply from Parking.com - METRA - OLYMPIA FIELDS
Why does this company charge $0.75 for…
Why does this company charge $0.75 for fees?? I feel like I'm being ripped off! Is this service a part of the City of Chicago? These fees add up over the course of a year!

Reply from Parking.com - METRA - OLYMPIA FIELDS
Easy to use
The app is so easy to navigate so that when you get to the parking lot you can just park and go no need for change to pay or having to stand outside in the cold or rain to do so.
Easy to use App.
The lot is poorly maintained
The lot is poorly maintained. Overgrown weeds and flowers. Needs some attention

Reply from Parking.com - METRA - OLYMPIA FIELDS

Reply from Parking.com - METRA - OLYMPIA FIELDS
The helpline helped
At first the transaction would not complete. I called the helpline and they were very helpful.
I appreciate the reminders when my…
I appreciate the reminders when my parking time is expiring.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







