Parking.com - MUSIC 1 Reviews 100

TrustScore 3 out of 5

2.8

900 North Carolina Music Factory Blvd B3, Charlotte, NC 28206, 28206 Charlotte, NC, US


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See what reviewers are saying

Rated 4 out of 5 stars

Coming in from out of state, it was confusing to know what part was the parking lot for comedy show. Cost was high in our opinion, but very close to entrance so we dealt with it. Attendant was helpful... See more

Company replied

Rated 3 out of 5 stars

The parking spot was very convenient but the payment method was not. I tried the G-Pay option and got a green check but I did not get a confirmation. I started over entering my credit card manually an... See more

Company replied

Rated 3 out of 5 stars

I feel like parking should not cost more than $3.00 parking is necessary but trucking is a job it’s not like we vacation. Companies are taking advantage of us

Company replied

Rated 2 out of 5 stars

I asked for a receipt and was told my parking ticket was my receipt. Of course, the ticket doesn’t actually say how much I was charged. Then, to exit the garage, I had to surrender the ticket.... See more

Company replied


Company details

  1. #3 of 3 best companies in Valet Parking Service
  2. #2 of 3 best companies in Parking Garage
  3. #9 of 9 best companies in Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 900 North Carolina Music Factory Blvd B3, Charlotte, NC 28206, 28206, Charlotte, NC, United States

  • (704)200-6147

2.8

Average

TrustScore 3 out of 5

100 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I don't have a barcode reader on my…

I don't have a barcode reader on my phone. So I was not sure if my car would be towed so I paid again so I paid twice to park once.

October 10, 2024
Parking.com - MUSIC 1 logo

Reply from Parking.com - MUSIC 1

Thank you for your review. If this has not been resolved, please reach out to us at customercare@spplus.com.

Thank you,
Parking.com

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Rated 1 out of 5 stars

Unable to park in reserved lot that we…

Unable to park in reserved lot that we paid for. Then when we went to park in a lot of equal value still received a ticket. Attempted to contact support to correct but unable to get a response. Would not recommend.

October 5, 2024
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Reply from Parking.com - MUSIC 1

Thank you for your review. If this has not yet been resolved, please reach out to us at customercare@spplus.com.

Thank you,
Parking.com

Rated 1 out of 5 stars

Prepaid for parking and when i arrived…

Prepaid for parking and when i arrived the lot i paid to park in was full. There were no available spots. I had to make arrangements to park elsewhere. This wasn't a pleasant experience. Could not find anyone from the company to help with the issue as well.

September 20, 2024
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Reply from Parking.com - MUSIC 1

We understand your frustration and apologize for the inconvenience you experienced. We appreciate you bringing this to our attention and will share your feedback with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

I feel like parking should not cost…

I feel like parking should not cost more than $3.00 parking is necessary but trucking is a job it’s not like we vacation. Companies are taking advantage of us

July 28, 2024
Parking.com - MUSIC 1 logo

Reply from Parking.com - MUSIC 1

We understand your frustration with parking costs. We appreciate your feedback and will take it into consideration as we continue to evaluate our services.

Thank you,
Parking.com

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Rated 4 out of 5 stars

First time using Parking.com

First time using Parking.com but will use again. Only problem I have is wasn’t sure if I had a designated space or just park any available space. Other than that was very satisfied.

June 14, 2024
Parking.com - MUSIC 1 logo

Reply from Parking.com - MUSIC 1

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

This company is a rip off

This company is a rip off. We paid our parking fee, got a text and email showing us that our parking was paid for. When we got back to the car, an attendant put a $75 ticket on our car. We were trying to show her that we paid and she refused to look at it. She said our car was not in the system and we had to dispute on line. When we looked up the dispute, it was clear that the attendant read our license plate wrong because the picture she took matched the license plate on the parking receipt. So now we had to submit a dispute and are waiting for resolution.

June 14, 2024
Unprompted review
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Reply from Parking.com - MUSIC 1

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Could you please let us know the email address you used for your parking session?

Thanks,
Parking.com

Rated 1 out of 5 stars

I got a ticket

I got a ticket, it has been resolved but was unnerving and frustrating. I don't know if I needed to do more than pay online if so we need to be informed. I see this has happened to others(check reddit). I don't see me going to those venues again due to the parking situation. Of you think of a way to prevent this please make it known. attendants are helpful
Thank you

May 25, 2024
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Reply from Parking.com - MUSIC 1

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

We paid for a parking spot in the lot…

We paid for a parking spot in the lot adjacent to the entrance.

When we returned there was a charge of $70
Failure to pay
Been impossible getting this reversed.

Would not recommend using this service

May 25, 2024
Parking.com - MUSIC 1 logo

Reply from Parking.com - MUSIC 1

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

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Rated 1 out of 5 stars

Parking Nazi

You guys are Nazi’s that are ridiculously charging people to park their car! Savages that are making bank off people just to park.

May 27, 2024
Parking.com - MUSIC 1 logo

Reply from Parking.com - MUSIC 1

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 2 out of 5 stars

To expensive

To expensive

May 25, 2024
Parking.com - MUSIC 1 logo

Reply from Parking.com - MUSIC 1

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

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Rated 5 out of 5 stars

Great parking lot

Great parking lot, right next to the Comedy Zone. Clean, well lit, easy to locate. I definitely would use it again.

May 1, 2024
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Reply from Parking.com - MUSIC 1

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 1 out of 5 stars

Mistyped my license plate number, received violaton

I mistyped my license plate number and received a parking violation. I used the dispute instructions to dispute the violation on 4/13 and again on 4/23. To date, I have not received any updates. I included the receipt for my payment of $21.99 and also the screenshot of my first dispute confirmation email.

April 13, 2024
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Reply from Parking.com - MUSIC 1

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

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Rated 1 out of 5 stars

Prices WAY TO HIGH!!

Prices WAY TO HIGH!!! If you want to improve the experience lower the price. $21.99 for 2 1/2 hours really should be illegal. Price gouging is what it is.

April 20, 2024
Parking.com - MUSIC 1 logo

Reply from Parking.com - MUSIC 1

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 2 out of 5 stars

How do a company issue a violation…

How do a company issue a violation ticket for my vehicle that's parked in the space that I paid for and time has not expired? There appears to be no verification before issuing a ticket! Please review your policing policies and stop extortion.

April 20, 2024
Parking.com - MUSIC 1 logo

Reply from Parking.com - MUSIC 1

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

We were given a ticket even though we…paid

We were given a ticket even though we followed instructions and the amount of 21.95 was deducted from my account .

April 14, 2024
Parking.com - MUSIC 1 logo

Reply from Parking.com - MUSIC 1

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

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