Parking.com - NEW CITY Reviews 7

TrustScore 3 out of 5

3.0

710 w Schiller Street, 60610 Chicago, IL, US


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See what reviewers are saying

Rated 5 out of 5 stars

It was a straight forward experience and pleasant overall

Company replied

Rated 1 out of 5 stars

For me, validated parking was cheaper than prepaying online. Also had to talk to parking attendant for almost 5 minutes as my QR code/barcode did not allow me to exit. Ended up being a waste of time a... See more

Company replied

Rated 1 out of 5 stars

When I read the Instructions on what to do on your site after I reserved the parking it said to go to the lot scan the QR code and pull out a ticket so that's what I did. Now when I had to leave it sa... See more

Company replied

Rated 4 out of 5 stars

It was easy to find a garage and book my parking spot.

Company replied


Company details

  1. #3 of 3 best companies in Valet Parking Service
  2. #2 of 3 best companies in Parking Garage
  3. #9 of 9 best companies in Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 710 w Schiller Street, 60610, Chicago, IL, United States

  • (312)642-2008

3.0

Average

TrustScore 3 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

For me

For me, validated parking was cheaper than prepaying online. Also had to talk to parking attendant for almost 5 minutes as my QR code/barcode did not allow me to exit. Ended up being a waste of time and money

August 26, 2022
Parking.com - NEW CITY logo

Reply from Parking.com - NEW CITY

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Followed instructions that were emailed…

Followed instructions that were emailed and the pass did not scan at exit. Had to pay full price. Will not use again.

May 29, 2022
Parking.com - NEW CITY logo

Reply from Parking.com - NEW CITY

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

When I read the Instructions on what to…

When I read the Instructions on what to do on your site after I reserved the parking it said to go to the lot scan the QR code and pull out a ticket so that's what I did. Now when I had to leave it said to scan the code again and put the ticket in tbe machine so I followed those instructions. I couldn't leave the lot after scanning and putting the ticket in the machine and I had to pay again to leave the lot. Will never be using your site again as it gives the wrong info to your consumers and I lost out on $.

May 22, 2022
Parking.com - NEW CITY logo

Reply from Parking.com - NEW CITY

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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Rated 1 out of 5 stars

The pass did not work and I had to hold…

The pass did not work and I had to hold up everyone leaving the parking lot so security could help me.

June 18, 2021
Parking.com - NEW CITY logo

Reply from Parking.com - NEW CITY

Thank you for your review, Grace. We are going to look into this and will reach out directly.

Rated 4 out of 5 stars

It was easy to book my parking spot.

It was easy to find a garage and book my parking spot.

September 3, 2019
Unprompted review
Parking.com - NEW CITY logo

Reply from Parking.com - NEW CITY

Thank you for your review, Erin. If there was anything else we could have done to earn the full five-star rating please email us at feedback@parking.com and let us know. We're glad you enjoyed your stay and look forward to you parking with us again soon!

Thank you,
Parking.com

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