Parking.com - (P) HOPS LOT Reviews 41

TrustScore 3 out of 5

3.2

96 Taylor Street, 37208 Nashville, TN, US


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Rated 5 out of 5 stars

So easy and so much better than parking at the airport. Set up & pay online, park (easy to locate 1 mi from the airport), check by the front desk, catch the shuttle which runs every 15 min. On return... See more

Company replied

Rated 3 out of 5 stars

Parking was fine, the police officer who was stationed there (he said he was there *everyday*) was super creepy. Couldn’t tell if he was hitting on me or questioning me. Either way no.

Company replied

Rated 1 out of 5 stars

To start I was charged 50 dollars for 2 days of parking when I was only suppose to be charged for 2 hours. I reached out via email twice and got no help and did live chat 3 times and got zero help in... See more

Company replied

Rated 5 out of 5 stars

There was a special parking rate for the 100 Taylor Arts Market, which I really appreciated!

Company replied


Company details

  1. #3 of 3 best companies in Valet Parking Service
  2. #2 of 3 best companies in Parking Garage
  3. #9 of 9 best companies in Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 96 Taylor Street, 37208, Nashville, TN, United States

  • (615)695-9256

3.2

Average

TrustScore 3 out of 5

41 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

I can't get a receipt for my parking…

I can't get a receipt for my parking session

July 1, 2024
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Reply from Parking.com - (P) HOPS LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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Rated 3 out of 5 stars

Very expensive !

Very expensive !

June 5, 2024
Parking.com - (P) HOPS LOT logo

Reply from Parking.com - (P) HOPS LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Convenience

Ease of payment

April 19, 2024
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Reply from Parking.com - (P) HOPS LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

Parking was fine

Parking was fine, the police officer who was stationed there (he said he was there *everyday*) was super creepy. Couldn’t tell if he was hitting on me or questioning me. Either way no.

March 21, 2024
Parking.com - (P) HOPS LOT logo

Reply from Parking.com - (P) HOPS LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Great job with locations

Great job with locations

March 10, 2024
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Reply from Parking.com - (P) HOPS LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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Rated 1 out of 5 stars

It took us multiple attempts to…

It took us multiple attempts to complete the transaction. Like last time, we finally had to use my phone because it would never accept the credit card on my husband’s phone. AND ITS THE SAME CREDIT CARD. WE REALLY DESPISE THIS APP AND DO OUR BEST TO AVOID PARKING IN YOUR LOTS.

March 16, 2024
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Reply from Parking.com - (P) HOPS LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Parking lot at 411 downtown isn’t…

Parking lot at 411 downtown isn’t adequately marked as two different lots. Paid for parking in snow and ice, and was ticketed and booted from other lot owner. $300.00 to park for the day. Thanks.

January 23, 2024
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Reply from Parking.com - (P) HOPS LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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Rated 5 out of 5 stars

Couldn’t have been easier or faster

So easy and so much better than parking at the airport. Set up & pay online, park (easy to locate 1 mi from the airport), check by the front desk, catch the shuttle which runs every 15 min. On return you call the hotel and they’ll direct you to the appropriate waiting/pick up area. Both shuttle drivers were excellent and dropped me right at my car upon return. A “no -sweat” experience. Totally satisfied.

October 1, 2023
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Reply from Parking.com - (P) HOPS LOT

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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Rated 1 out of 5 stars

No info about pricing

No info about pricing, app is confusing so ended up paying for 2 days instead of 2 hrs, and didn't realize the mistake until I got the confirmation with a timer on it. Requested assistance to maybe get a refund or work something out and nobody has yet replied to me.

August 31, 2023
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Reply from Parking.com - (P) HOPS LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Too expensive for a gravel lot

Too expensive for a gravel lot. $44 for 2 hours. Must be gold in the rocks.

August 26, 2023
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Reply from Parking.com - (P) HOPS LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Great parking

Great parking. Expensive but that’s nashville

June 29, 2023
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Reply from Parking.com - (P) HOPS LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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Rated 3 out of 5 stars

The app is always delayed and requires…

The app is always delayed and requires new log-in information if tag needs to change. It is not user friendly.

May 20, 2023
Parking.com - (P) HOPS LOT logo

Reply from Parking.com - (P) HOPS LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

There was a special parking rate for…

There was a special parking rate for the 100 Taylor Arts Market, which I really appreciated!

April 15, 2023
Parking.com - (P) HOPS LOT logo

Reply from Parking.com - (P) HOPS LOT

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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