Parking.com - ROBERTSON DECK - 25 Reviews 10

TrustScore 3 out of 5

3.0

256 E. Buchtel Ave., 44325 Akron, OH, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Well, this is the third time I've attempted to use it and it did finally work. The sign said $6 for 4 hours, the app said I was parking for 3hr & 55 min, & charged me over $8... I don't know if there'... See more

Rated 1 out of 5 stars

It was for an event where we were supposed to be able to validate through them but the app wouldnt work for most of the group including myself.

Company replied


Company details

  1. #3 of 3 best companies in Valet Parking Service
  2. #2 of 3 best companies in Parking Garage
  3. #9 of 9 best companies in Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 256 E. Buchtel Ave., 44325, Akron, OH, United States

  • (330)972-7213

3.0

Average

TrustScore 3 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Garbage App

It was for an event where we were supposed to be able to validate through them but the app wouldnt work for most of the group including myself.

April 17, 2024
Parking.com - ROBERTSON DECK - 25 logo

Reply from Parking.com - ROBERTSON DECK - 25

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Advertisement
Rated 1 out of 5 stars

I am a lecturer at the University of…

I am a lecturer at the University of Akron and I am quite disappointed by your services, as in fact, there are no actual services provided by your company.

Specifically, you have no live, human attendant present on campus to handle technical issues with your software and ability to pay timely for parking availability.

Additionally, when folks pay for parking they are paying for an actual SERVICE, in which, some form of surveillance and protection of your automobile is present. Not only is this lacking, there is no indication that you will actually hire somebody to complete the task.

What services are we paying for when we park in your garage?

Lastly, your company has done NOTHING to remove the previous signage with regards to the payment format, which, inherently provides confusion for your customers. Do I scan the QR code on the small signs? Or, do I pay the automated ticket machine at the entrance and exit of the parking garage? Why is there nobody in the gatehouse?

And, since the gates are always suspended in the open position, the casual customer will assume that there is no actual charge for the day.

You provide no identifiable service, hire no regular attendant and have no clear signage for a clear payment format. As such, your company represents all that is wrong with the rise of "tech industries" that provide no identifiable service to our University besides to blindly procure profit.

April 3, 2024
Rated 2 out of 5 stars

Eh...

Well, this is the third time I've attempted to use it and it did finally work. The sign said $6 for 4 hours, the app said I was parking for 3hr & 55 min, & charged me over $8... I don't know if there's a service fee or not, but whatever, already feel like I'm getting ripped off.

February 6, 2024
Rated 2 out of 5 stars

The App is slow or doesn’t load

The App is slow or doesn’t load. The parking map doesn’t have the parking codes included.

January 30, 2024
Parking.com - ROBERTSON DECK - 25 logo

Reply from Parking.com - ROBERTSON DECK - 25

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Advertisement
Rated 2 out of 5 stars

Overpriced parking.

January 11, 2024
Parking.com - ROBERTSON DECK - 25 logo

Reply from Parking.com - ROBERTSON DECK - 25

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Advertisement
Rated 1 out of 5 stars

We are already paying for dance…

We are already paying for dance classes. Classes that last year included a parking pass. To now have to pay, even if it's only $3 or $4 is petty.

September 16, 2023
Parking.com - ROBERTSON DECK - 25 logo

Reply from Parking.com - ROBERTSON DECK - 25

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look