If I could give zero stars I would. These people left chewed up gum on my car door handle. Who does that? I paid for my car to be kept safe. That’s so disgusting. Never in my life would I expect any h... See more
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Reserved & paid in Full- about $90.00- for an 11AM arrival 12/7/23; Awful traffic- got to Rock Ctr garage, 48th & 6th at 12:15; Attendant refused admittance- no room at all unless you have a Monthly P... See more
Company replied
Once we arrived at the parking complex we were told that they were full and couldn’t honor our reserved parking. After several discussions back and forth they eventually let us park. Why sell reserved... See more
Company replied
I was a little worried about parking in the city, but I made the reservation and paid on line in advance, which was really easy. Even opening my window of time wider was less expensive than paying on... See more
Company replied
Company details
- #3 of 3 best companies in Valet Parking Service
- #2 of 3 best companies in Parking Garage
- #9 of 9 best companies in Parking Lot
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
53 West 48th St., 10020, New York, NY, United States
- (800)836-6666
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Hasn’t replied to negative reviews
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If I could give zero stars I would
If I could give zero stars I would. These people left chewed up gum on my car door handle. Who does that? I paid for my car to be kept safe. That’s so disgusting. Never in my life would I expect any human being who’s decent to do that to a customer who is coming for their car any moment now. Leave some to believe these people steal things too.
Easy in and Easy out
Valet parking with rude workers
Paid in advance and no where does it say that this is valet parking. Very rude workers who do not want to explain anything and just bark orders.
Professional and reliable
Professional and reliable. Great location and employees. Will definitely use again.
The booking process was easy
The booking process was easy. However, l didn't park at the garage due to schedule changes.
There were a lot of problems using the…
There were a lot of problems using the app, but gave 5 stars because customer service resolved the problems quickly and very satisfactorily.
EXIT DOOR LOCKED
Everything was great except the exit door at the top of the stairs and the elevator was locked. Had to walk up the car ramp even though the sign said Do NOT walk on the car ramp
Great Parking Experience
The ease of location and parking. The staff was very professional and easy to work with. I truly felt like their only customer. That's how great they were.
Thanks guys.
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