Received multiple fines/tickets when payment was already made. No customer phone support to clear up matter. Also, online support to address such matters is inadequate.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Somewhat convenient. Takes a while to input data Thank goodness it wasn't raining
Your attendant wasn't even close to friendly. He was abrupt, gruff, and disappointed when we didn't pay cash....
Company replied
Parking is convenient but there is huge crater in the middle of the lot and is full of water when it rains.
Company replied
Company details
- #3 of 3 best companies in Valet Parking Service
- #2 of 3 best companies in Parking Garage
- #9 of 9 best companies in Parking Lot
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
1460 West 6th St, 44113, Cleveland, OH, United States
- (216)716-4486
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Too expensive
Overall…awful.
Sometimes I’m in the lot and it won’t accept my payment as if the lot is full, also prices constantly fluctuate from 9-15 dollars. Lastly even after creating a login I have to enter credit card information every single morning manually you can’t even scan your card from your phone camera, very outdated.

Reply from Parking.com - ROCKEFELLER EAST
Tickets
i keep getting tickets after i have paid !!!! just got another ticket on a temporary tag after i paid ????

Reply from Parking.com - ROCKEFELLER EAST
W. 6th by Johnnys
Somewhat convenient. Takes a while to input data
Thank goodness it wasn't raining
Received multiple fines/tickets when…
Received multiple fines/tickets when payment was already made. No customer phone support to clear up matter. Also, online support to address such matters is inadequate.
I received a parking ticket
I received a parking ticket, I had paid to park and sent a copy of the receipt for the day in question and they are telling me I still need to pay. I work downtown I am not there to hang out or bar hop and it shouldn't cost me 28 dollars in a ticket plus the 8.38 I paid. Needless to say I will not be parking in said lot again.
Huge crater
Parking is convenient but there is huge crater in the middle of the lot and is full of water when it rains.

Reply from Parking.com - ROCKEFELLER EAST
Wish you took PayPal or venmo
Your attendant wasn't even close to…
Your attendant wasn't even close to friendly. He was abrupt, gruff, and disappointed when we didn't pay cash....

Reply from Parking.com - ROCKEFELLER EAST
I was in a hurry and had hard time…
I was in a hurry and had hard time trying to paid through the phone. Because of that, I came late to my appointment

Reply from Parking.com - ROCKEFELLER EAST
I like the many options that are given…
I like the many options that are given for payment.

Reply from Parking.com - ROCKEFELLER EAST
I booked my reservation
I booked my reservation, arrived at the lot and no spots were available. There is no recourse for a refund. Total garbage app and service.

Reply from Parking.com - ROCKEFELLER EAST
I had jury duty and I knew parking…
I had jury duty and I knew parking downtown would be ridiculous. But I found this lot and all i was charged was 7.50 for 4 hours. Which was great.I had to pay another 7.50 to extend my time for 3 hrs and I only used 30 mins of that and i couldnt get that extra money back. But the process was easy to follow thru the email and app and scan barcodw

Reply from Parking.com - ROCKEFELLER EAST
One amount posted on their sign for…
One amount posted on their sign for daily parking go to use the app and you get charged more. You contact them who puts you in email contact with the last supervisor who then States if there's a special event the price goes up. That's great except there's never anything posted when there is a special event. It even says that this is a certain price unless posted well they apparently don't believe in notifying anybody to find out how much it is before you go and Park

Reply from Parking.com - ROCKEFELLER EAST
Parking.com accepted payment first day…
Parking.com accepted payment first day I parked there, the following day the ap wouldn't accept my payment and I had to find a different lot.

Reply from Parking.com - ROCKEFELLER EAST
Stopping in for a bite while traveling from out of town
Traveling out of town, between the RR HOF and a MLB Guardian game. We stopped downtown at for dinner to patronize another Cleveland establishment, Taza, the lot was close to where we were going. Unattended lot, the sign stated $7. Downloaded the app upon the situation to stay legal. The price charged was 10.78 for 2 hours. Just say what it is

Reply from Parking.com - ROCKEFELLER EAST

Reply from Parking.com - ROCKEFELLER EAST
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







