Parking.com - ROCKEFELLER EAST Reviews 42

TrustScore 2.5 out of 5

2.6

1460 West 6th St, 44113 Cleveland, OH, US


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Rated 2 out of 5 stars

Received multiple fines/tickets when payment was already made. No customer phone support to clear up matter. Also, online support to address such matters is inadequate.

Rated 4 out of 5 stars

Somewhat convenient. Takes a while to input data Thank goodness it wasn't raining

Rated 2 out of 5 stars

Your attendant wasn't even close to friendly. He was abrupt, gruff, and disappointed when we didn't pay cash....

Company replied

Rated 4 out of 5 stars

Parking is convenient but there is huge crater in the middle of the lot and is full of water when it rains.

Company replied


Company details

  1. #3 of 3 best companies in Valet Parking Service
  2. #2 of 3 best companies in Parking Garage
  3. #9 of 9 best companies in Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 1460 West 6th St, 44113, Cleveland, OH, United States

  • (216)716-4486

2.6

Poor

TrustScore 2.5 out of 5

42 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Overall…awful.

Sometimes I’m in the lot and it won’t accept my payment as if the lot is full, also prices constantly fluctuate from 9-15 dollars. Lastly even after creating a login I have to enter credit card information every single morning manually you can’t even scan your card from your phone camera, very outdated.

December 4, 2023
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Reply from Parking.com - ROCKEFELLER EAST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Tickets

i keep getting tickets after i have paid !!!! just got another ticket on a temporary tag after i paid ????

August 28, 2023
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Reply from Parking.com - ROCKEFELLER EAST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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Rated 1 out of 5 stars

I received a parking ticket

I received a parking ticket, I had paid to park and sent a copy of the receipt for the day in question and they are telling me I still need to pay. I work downtown I am not there to hang out or bar hop and it shouldn't cost me 28 dollars in a ticket plus the 8.38 I paid. Needless to say I will not be parking in said lot again.

March 17, 2023
Rated 1 out of 5 stars

The lot is garbage.

January 31, 2023
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Reply from Parking.com - ROCKEFELLER EAST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

Huge crater

Parking is convenient but there is huge crater in the middle of the lot and is full of water when it rains.

January 5, 2023
Parking.com - ROCKEFELLER EAST logo

Reply from Parking.com - ROCKEFELLER EAST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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Rated 2 out of 5 stars

Your attendant wasn't even close to…

Your attendant wasn't even close to friendly. He was abrupt, gruff, and disappointed when we didn't pay cash....

November 17, 2022
Parking.com - ROCKEFELLER EAST logo

Reply from Parking.com - ROCKEFELLER EAST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

I was in a hurry and had hard time…

I was in a hurry and had hard time trying to paid through the phone. Because of that, I came late to my appointment

November 14, 2022
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Reply from Parking.com - ROCKEFELLER EAST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Park n scan

Simple and quick! I love it

November 10, 2022
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Reply from Parking.com - ROCKEFELLER EAST

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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Rated 1 out of 5 stars

I booked my reservation

I booked my reservation, arrived at the lot and no spots were available. There is no recourse for a refund. Total garbage app and service.

October 27, 2022
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Reply from Parking.com - ROCKEFELLER EAST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

The app is easy to use.

October 17, 2022
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Reply from Parking.com - ROCKEFELLER EAST

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

I had jury duty and I knew parking…

I had jury duty and I knew parking downtown would be ridiculous. But I found this lot and all i was charged was 7.50 for 4 hours. Which was great.I had to pay another 7.50 to extend my time for 3 hrs and I only used 30 mins of that and i couldnt get that extra money back. But the process was easy to follow thru the email and app and scan barcodw

September 19, 2022
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Reply from Parking.com - ROCKEFELLER EAST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

One amount posted on their sign for…

One amount posted on their sign for daily parking go to use the app and you get charged more. You contact them who puts you in email contact with the last supervisor who then States if there's a special event the price goes up. That's great except there's never anything posted when there is a special event. It even says that this is a certain price unless posted well they apparently don't believe in notifying anybody to find out how much it is before you go and Park

September 12, 2022
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Reply from Parking.com - ROCKEFELLER EAST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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Rated 1 out of 5 stars

Parking.com accepted payment first day…

Parking.com accepted payment first day I parked there, the following day the ap wouldn't accept my payment and I had to find a different lot.

September 7, 2022
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Reply from Parking.com - ROCKEFELLER EAST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

Stopping in for a bite while traveling from out of town

Traveling out of town, between the RR HOF and a MLB Guardian game. We stopped downtown at for dinner to patronize another Cleveland establishment, Taza, the lot was close to where we were going. Unattended lot, the sign stated $7. Downloaded the app upon the situation to stay legal. The price charged was 10.78 for 2 hours. Just say what it is

August 20, 2022
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Reply from Parking.com - ROCKEFELLER EAST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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