Parking.com - TEN OAK Reviews 146

TrustScore 3.5 out of 5

3.3

403 E. 14th Street, 64106 Kansas City, MO, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

It was completely a fraud. I called and texted the number and never received any message. The parking spot was taken by other group and they didn't take my number This is very unfortunate I exp... See more

Rated 5 out of 5 stars

Staff are wonderful as they respond to customers request in a timely fashion! I’m a monthly customer parking across street from the Central Library in downtown KCMO. I also parked last Monday once ne... See more

Company replied

Rated 3 out of 5 stars

I generally have a positive experience, however on days where there is an event at the T-mobile center in Kansas City my fee goes from $7.49 to $30.99 even though the event doesn't happen until the ev... See more

Company replied

Rated 5 out of 5 stars

I do like that I can order parking online, sometimes the site, that is a helpful thing. Alot of people do not like to get parking on the spot when having to get into work. Please keep that portion of... See more


Company details

  1. #3 of 3 best companies in Valet Parking Service
  2. #2 of 3 best companies in Parking Garage
  3. #9 of 9 best companies in Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 403 E. 14th Street, 64106, Kansas City, MO, United States

  • (816)471-0847

3.3

Average

TrustScore 3.5 out of 5

146 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

It was completely a fraud and fraud

It was completely a fraud.
I called and texted the number and never received any message.
The parking spot was taken by other group and they didn't take my number
This is very unfortunate
I expected them to notify to refund

September 20, 2024
Advertisement
Rated 1 out of 5 stars

It would appear as if we were charged…

It would appear as if we were charged for TWO time periods of 2 1/2 hours each when I attempted to add only a 30 minute extension to the original 2 1/2 hour period.
Kindly confirm that I was charged for only 2 1/2 hours plus a 30 minute extension.

June 7, 2024
Rated 2 out of 5 stars

Over charged

I was charged over $30. for a one day parking. It said something about an event. I wasn't there for any event!!!!

April 29, 2024
Parking.com - TEN OAK logo

Reply from Parking.com - TEN OAK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Hidden Gem

Very easy process... great location! Easy walk to the convention center and a fraction of the price of proximate lots.

April 21, 2024
Parking.com - TEN OAK logo

Reply from Parking.com - TEN OAK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Advertisement
Rated 3 out of 5 stars

parking

Easy payment process after QR scan. I did not like that I could not see the hourly payment. You only get a total after you let them know how many hour you will be parked.

April 11, 2024
Parking.com - TEN OAK logo

Reply from Parking.com - TEN OAK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Advertisement
Rated 2 out of 5 stars

Confused with proper location.

We purchased parking at this location the night before the event we attended. There was a QR code. They suggested we print and have available when we got to the parking location. When we arrived at the parking location, there was nothing that said we were at the right place, there were only signs saying don’t pay any attendant on site. Had it not been for another customer who got a hold of someone we would not have known it was safe to park there. They said it was based only on our license plate number which we had loaded the night before. The communication between the people that took my money, and how to park at their location could’ve been much better, we had no issues at the parking however, we were very confused for an hour before the event which was unnecessary. Thanks

March 11, 2024
Advertisement
Rated 5 out of 5 stars

It easy to use

It easy to use. Rates are good.

March 5, 2024
Parking.com - TEN OAK logo

Reply from Parking.com - TEN OAK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

no clear directions terrible service

no clear directions terrible service did not send a scannable bar code

March 1, 2024
Parking.com - TEN OAK logo

Reply from Parking.com - TEN OAK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

To expensive to park

February 22, 2024
Parking.com - TEN OAK logo

Reply from Parking.com - TEN OAK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Advertisement
Rated 1 out of 5 stars

I needed to add time (2 more hours) and…

I needed to add time (2 more hours) and it charged me the full price again. Sad day.

January 29, 2024
Parking.com - TEN OAK logo

Reply from Parking.com - TEN OAK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look