Parking.com - Vine Lot Reviews 376

TrustScore 2.5 out of 5

2.7

130 S Central, 37902 Knoxville, TN, US


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Rated 2 out of 5 stars

I immediately began the process of paying for my parking as soon as I exited my vehicle. I paid for 3 hours of parking, beginning at 1:08 pm and ending at 4:08 pm. I walked across the street to a rest... See more

Company replied

Rated 3 out of 5 stars

I have a wheelchair accessible van with a ramp that exit from the passenger side. There aren’t enough parking spots and room to exit. More opportunity to use this lot would be great given the cost of... See more

Company replied

Rated 5 out of 5 stars

The procedure is not older user friendly! I needed help from another car to finish getting signed up. I was very disappointed that parking was so expensive. I feel parking should not cost 6 dolla... See more

Rated 5 out of 5 stars

Easily accessible parking and pay options. Assuming Sat is busier you can only pay 1 set time but it was easy to pay for extra time through txt without having to leave the establishment I was at.

Company replied


Company details

  1. #3 of 3 best companies in Valet Parking Service
  2. #2 of 3 best companies in Parking Garage
  3. #9 of 9 best companies in Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

2.7

Poor

TrustScore 2.5 out of 5

376 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Biggest scam ever!!

Biggest scam ever!!
No rate chart listed. I did 2 hours for over $12 and then I as gonna be 5 minutes late so I went to add more time. $12 for 30 more minutes is ridiculous!!!
Biggest scam ever!!!!

June 1, 2024
Parking.com - Vine Lot logo

Reply from Parking.com - Vine Lot

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

Money hungry, greedy, and unethical.

I immediately began the process of paying for my parking as soon as I exited my vehicle. I paid for 3 hours of parking, beginning at 1:08 pm and ending at 4:08 pm. I walked across the street to a restaurant and when I returned to my car, I had a $70 violation on my windshield with a time stamp of 1:10 pm. The only thing that makes this review a 2 star review instead of a 1 star review is that upon appealing my fine (with documentation, of course), the citation was voided.

June 8, 2024
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Reply from Parking.com - Vine Lot

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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Rated 1 out of 5 stars

Cost to much

May 31, 2024
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Reply from Parking.com - Vine Lot

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Parking lot is in terrible shape and…

Parking lot is in terrible shape and charging $12 for 1.5 hrs? Fix it

June 2, 2024
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Reply from Parking.com - Vine Lot

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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Rated 3 out of 5 stars

Accessibility space

I have a wheelchair accessible van with a ramp that exit from the passenger side. There aren’t enough parking spots and room to exit. More opportunity to use this lot would be great given the cost of parking there.

May 26, 2024
Parking.com - Vine Lot logo

Reply from Parking.com - Vine Lot

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

The signs were quite difficult to see

The signs were quite difficult to see, and we had issues with getting the mobile site to work

May 18, 2024
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Reply from Parking.com - Vine Lot

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

Easy to use.

May 18, 2024
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Reply from Parking.com - Vine Lot

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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Rated 4 out of 5 stars

Easy process

Easy process. Affordable.

May 16, 2024
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Reply from Parking.com - Vine Lot

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

Too expensive

Too expensive. Bad neighbohood

May 24, 2024
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Reply from Parking.com - Vine Lot

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars
Parking.com - Vine Lot logo

Reply from Parking.com - Vine Lot

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Erroneous violation ticket

I received a violation ticket on my car for $70 after I had paid for my parking. I submitted the receipt on May 22 and have not heard back that it was cancelled yet.

May 17, 2024
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Reply from Parking.com - Vine Lot

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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Rated 5 out of 5 stars

Very prompt

May 24, 2024
Parking.com - Vine Lot logo

Reply from Parking.com - Vine Lot

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

Way too expensive!

Way too expensive!
Over $11 for 1-1/2 hours on a Sunday?

May 19, 2024
Parking.com - Vine Lot logo

Reply from Parking.com - Vine Lot

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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