Asked to call 30mins before arrival at airport and told off for being 20mins early and made to wait as it was not our booked time - not easy to be exact when live over 1 hour away and worried re t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Parking fine albeit a bit confusing. You park where ever you want then there's a little desk in the corner of the car park level 3, so really windy, to hand in your keys. All really quick and easy. Co... See more
Do not book this company. This is a very poor parking company who are disorganised and late when collecting & dropping off your car at Gatwick. On my departure we rang them 30 mins before arrival a... See more
Had to wait an extra 30 minutes for car drop off despite the phone call in advance. Before we came home we rang to say we were delayed and they said that was absolutely fine. On the initial day of our... See more
Company details
Information provided by various external sources
Make your travel easy with with Parking 4 you. Airport parking up to 65%* off; Discount aiport parking deals.
Contact info
international house, E13 9PJ, London, United Kingdom
- 03335678903
- agent@parking4you.co.uk
- parking4you.co.uk
2.5
Poor
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 21% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The phone number they gave me didn't…
The phone number they gave me didn't work. Blamed me..used 4 different numbers... impossible to hear them
On return they had turned my car camera off
Really unhappy about the service
February 17, 2026
Unprompted review
Reply from parking4you
Dear Siobhan Murphy,
We sincerely apologize for the stress and frustration you experienced. We understand how concerning it is to have difficulty reaching the team and to find your car camera was turned off.
To clarify our role, Parking4you acts as a booking agent. While we facilitate the reservation, the independent service provider is responsible for the physical handling of your vehicle and their own communication lines.
We take your feedback very seriously. We will be investigating why the contact numbers provided were not functional and addressing the issue regarding your car camera with the provider. Please be assured that we will use this as feedback to ensure no one will have to deal with these hassles in the future.
The correct contact number for the service provider should be present in your confirmation email. We recommend calling that specific number so they can investigate these serious concerns as a matter of priority.
Kind regards,
The Support Team
Parking4you
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Poor communication and unreliable…
Poor communication and unreliable return service
Booking Ref: P4U-1-556784
Our experience with this company was very disappointing, particularly on our return from Heathrow.
After landing, we followed the instructions provided and called for collection. We had to call 8 times before someone answered. When we finally reached someone, we were told to wait one hour.
After waiting 40 minutes, we called again and were then told to wait an additional hour. Eventually, we were informed that we would need to make our own way to collect the car.
Despite having paid £50 for the parking service in advance, we were forced to spend an additional £40 on a black cab due to the company’s failure to provide the agreed shuttle service.
When we arrived at the parking site, the staff member stated he had just started his shift and laughed at the situation. There was no apology or attempt to resolve the inconvenience caused.
The overall handling of the return process demonstrated poor communication and a lack of responsibility. What should have been a straightforward collection turned into a stressful and unnecessarily complicated experience.
Based on this experience, I would not use this service again.
February 23, 2026
Unprompted review
Reply from parking4you
Dear Lilian,
We sincerely apologize for the distressing experience you had upon your return to Heathrow. It is completely unacceptable that you were left waiting, forced to pay for a private taxi, and then met with such an unprofessional attitude from the site staff.
To clarify our role, Parking4you acts as a booking agent. While we facilitate your reservation, the physical handling of your vehicle, the shuttle service, and the on-site staffing are managed by the independent service provider. We take reports of such poor communication and lack of accountability very seriously.
To help us escalate this ,we recommend that you call the number present in your confirmation email to get in touch with them directly. This will allow them to investigate the specific failures during your collection.
Kind regards,
The Support Team
Parking4you
Quick and easy to book and very…
Quick and easy to book and very competitive pricing - I always use this provider as am very happy with the efficiency and service including if I have to change my plans, no chasing needed to amend or get a refund 👍🏼
February 24, 2026
Unprompted review
Reply from parking4you
Dear Jo Pateman,
Thank you for your feedback! We are delighted to hear that you find our pricing competitive and our booking process quick and easy.
It is great to know that you are happy with the efficiency of our service, especially when it comes to amending your plans or receiving refunds. We truly appreciate your continued support and look forward to helping you with your future airport parking needs.
Kind regards,
The Support Team
Parking4you
Money stolen. Late arrival.
The car took almost 1 hour to arrive at Heathrow T5. I called multiple times and was told the vehicle was 10 minutes away each time there were also times when they wouldn’t pick up the phone.
There was around £10 in £1 coins in my car. The car was returned with all the £1 coins gone.
Do not trust this company!!!
February 21, 2026
Unprompted review
Reply from parking4you
Dear Kumar,
We sincerely apologize for the distressing experience you had at Heathrow T5. We understand how frustrating it is to deal with long wait times and the reported missing items from your vehicle.
To clarify our role, Parking4you acts as a booking agent. While we facilitate the reservation, the physical handling of your vehicle, the waiting times, and the on-site staff are managed by the independent service provider. We take reports of missing property very seriously and expect high standards of professionalism from our partners.
To help us address this immediately, you can call on the number present in your confirmation email to speak with the service provider directly so they can investigate this. Once you get in touch, they will be able to look into the issues regarding the waiting times and the missing coins as a matter of priority.
Kind regards,
The Support Team
Parking4you
Tried to scam us out of £500+
Unfortunately the rate is for the business that I used via the parking4you website.
Go parking Stansted or safemeet located at Stansted they are one and the same tried to scam me out of £500+.
Booked a meet and greet and paid £37. Met the pick up driver at the orange car park and handed over the keys. I had a 10 minute walk to the terminal and then a 1.5 hour wait until I boarded my plane.
When I arrived at my destination, now 4 hours after I dropped off my car, I received a text stating that they had did a check on my MOT status and found it had ran out - my mistake I own that. However, they stated that the driver could not drive the car as they would not be insured, so they parked it on the short stay car park and it would cost £18 per hour. Forgot to mention that I only got to speak to them at 10am the next morning.
I stated why they only checked the car after they had driven it, surely that check should be carried out on booking to make sure they are not wasting their time travelling to pick up a car that may not be taxed or MOT’ed.
I also told them that I had a tracker on my car and could see that the car was parked on a nearby farm and was not in the car park at Stansted. They then stated that to get the car MOT’ed it would cost £220.
So £18 an hour from 17.30 to 12.00 the next day plus £220 MOT. Do the maths.
They were extremely rude on the phone and said that the situation was as it was and that I had to pay.
I asked them why they did not check the card status before picking up. They said that they cannot be expected to check every car they pick up, which contradicts their whole reason for being. I also said that was o just lucky that you checked my car, which they said the driver did after we dropped it off to him.
This makes no sense as surely if he was checking for the sole purpose of making sure the car was legal to drive you would do that at any point before getting in the car. Also they had up to 2 hours to call me before I got on a plane to let me know, but instead waited for me to get on my plane before texting me.
So the upshot was that my brother lived nearby and I got him to drive to where the car was kept, where he found around 70 cars parked in a farmers field that had a portacabin with no one to be seen in attendance. We had fortunately spoken to a different person from the company who had no idea of the £18 charge the previous person had mentioned.
My brother was able to obtain the key from someone who finally turned up and retrieved my car with no charge.
Straight to a local garage who charged £60 for an MOT.
Parking4you you need to vet and take action by removing companies that have terrible reviews, which this company has many from your site.
February 6, 2026
Unprompted review
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hell before holiday
if i could id rate no stars ive put a complaint forward not heard anything back want a refund took money no one was there to collect car just a mess about had to make last minute arrangements accruing more pay out of £68 doesn’t seem genuine
February 20, 2026
Unprompted review
Reply from parking4you
Dear Julie Barnett,
We sincerely apologize for the experience you had with your recent booking. We understand how incredibly stressful it is to arrive and find no one there to collect your car, forcing you to make last-minute arrangements and incur extra costs.
To clarify our role, Parking4you acts as a booking agent. While we facilitate the reservation, the physical handling of your vehicle and the on-site staff are managed by the independent service provider. We are very concerned to hear about this lack of service, as we expect our partners to be present and professional for every booking.
To help us resolve this immediately, could you please provide your booking reference number? Alternatively, you can connect with us via the chat on our website for real-time assistance.
Once we have your details, the service provider will investigate why they were not present for your collection. We will be looking into this provider's service to ensure they meet the standards our customers expect.
Kind regards,
The Support Team
Parking4you
You have asked for further information
You have asked for further information. Please see below. I have not included all my communication evidence.
In November I made the above reservation for parking Meet and Greet at Stansted Airport.
On the 28th January my husband and I travelled to the airport and as instructed phoned the given number 07751482588 30minutes before arrival. I phoned 13 times and no one answered. We went into the Orange car park as instructed and searched for someone to take our car. There was no one there. In desperation, I had also emailed en route explaining the situation
We were obviously anxious as our flight time was nearing. We came out of the Orange car park and went to the Blue car park, thinking it would be cheaper. At the last minute we decided to leave the key on the front tyre because we thought the car could be collected and not rack up £67 a day for parking.
I was anxious about the situation and my stress levels were heightened by what had happened. We are both 70 years old and although seasoned travellers, one’s stress levels certainly change.
On arrival in Morocco, I emailed info@parking explaining again what had happened and a screenshot of the 13 calls I had made en route to the airport. At 12.04 on the 28th December Aroob from Parking4you got back and said had I left the keys with the car, if so the driver could go and retrieve the car. I replied where I had left the keys and and asked for an update.
Again on the 28th Aroob responded and assured me the car was going to be picked up and I would be informed when this had happened. On not hearing anything I emailed for an update on the 28th and the 29th.
Finally on the 29th Dunoon emailed to say the car had been picked up and the car was now at ‘our car park’ and he told me not to worry.
On the 3rd January I emailed to double check the number I should call for the return of my car. No response. My son phoned on the 4th whilst we were in transit and was told that yes, they had the car. On landing, I phoned and was told that the car would be an hour and the driver would call when he was in the orange car park.
After 40 minutes I had a call from Mark 07427614503 asking if I had got my car yet. I said I was waiting. He told me to go and check the Blue car park to see if it was still there. And yes it was. What on earth had been going on? He said he was a booking agent and that I should take up the complaint with you, the 3rd party. He gave me your email address.
I have screen shot my exit fee from the Blue car park £536 which was £67 per day. Please arrange payment for this to my Bank Account .
J Vander Gucht 04 00 04 3694209
I am overwhelmed with anger, frustration, disbelief and current loss of £536. The Booking Agent has said they will refund my initial booking fee but I have yet to receive this.
January 28, 2026
Unprompted review
Used this Car park for a short stay
Used this Car park for a short stay; everything seemed fine until we arrived, it was a really dodgy car park with cars piled in, then took my keys and insisted they parked it.
when we landed they refused to bring us back for the car and drop the car at me, which i thought was strange as that wasn’t the arrangement but kind, however when they brought it back by back bumper was hanging off and my light for my reg plate was hanging out. I asked about it to try and sort it and they didn’t do this, they wouldn’t tell us their names or take us back.
As soon as we brought it up they walked off quickly and left us there. Topping this off we tried calling to sort it out and they said it was like it when we got there, which we absolutely knew wasn’t true.
as a whole, you don’t know what they are doing to your car and how it is going to come back, the staff are rude and end the phone when you try and sort things out - do not recommended.
February 18, 2026
Unprompted review
Reply from parking4you
Dear Mia Ransom,
We are incredibly sorry to hear about the damage to your vehicle and the unprofessional behavior you described. This is certainly not the level of service we expect from the partners listed on our platform, and we understand your anger and frustration regarding how this was handled.
To clarify our role, Parking4you acts as a booking agent. While we facilitate your reservation, the physical handling of your vehicle and the staff on-site are managed by the independent service provider. Regarding the change in drop-off arrangements and the damage, these are serious matters that require a direct investigation.
To help us resolve this immediately, could you please provide your booking reference number?
Once we have this, we will provide you with the operator details so you can ask and they investigate the discrepancy. We take your feedback regarding these delays and the damage very seriously; we want to ensure we hold our partners to the high standards our customers expect and will be looking into this provider's conduct on our site.
Kind regards,
The Support Team
Parking4you
Can’t get worse!
Worst worst worst customer services! Lied totally during drop off and pick up. NEVER make a mistake or fall intothe trap of going with them. In addition to them telling us they will be in 30 minutes but take an hour, they have hidden parking charges for the airport where they do not mention. I will NEVER use them again!
February 18, 2026
Unprompted review
Reply from parking4you
Dear Nishat Hamer,
We sincerely apologize for the frustration you experienced regarding the waiting times and additional costs. We understand how important punctuality and clarity are when traveling.
To clarify our role, Parking4you acts as a booking agent. While we facilitate the reservation, the physical shuttle service and timing are managed by the independent service provider. Regarding the costs, we strive for transparency in our prices, and you can check the "More Info" section for each service provider we show on our website for specific details.
Please note that levy charges are charged by airport authorities to cross the barriers; these are fees set by the airport itself rather than the parking operators.
We take your feedback regarding delays very seriously as we aim to ensure our partners maintain the high standards our customers expect.
Kind regards,
The Support Team
Parking4you
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Really easy to use
Really easy to use. Despite various reviews we have used this company on 3 occasions and had no issues.
February 17, 2026
Unprompted review
Reply from parking4you
Dear Max,
Thank you for your loyalty and for sharing your positive experience! We are delighted to hear that you have found our platform really easy to use across all three of your bookings.
At Parking4you, we truly value repeat customers like yourself. We understand that reviews can vary, so we are especially pleased to know that your personal experiences have consistently been smooth and issue-free.
We look forward to making your fourth trip just as straightforward as the last three!
Kind regards,
The Support Team
Parking4you
Straightforward no issues
February 17, 2026
Unprompted review
Reply from parking4you
Dear Gray Rendall,
Thank you for your feedback! We are very pleased to hear that your experience was straightforward and that you encountered no issues during the process.
At Parking4you, our goal is to provide a seamless and stress-free booking experience so you can focus on your travels. It is great to know we met that standard for you.
We look forward to assisting you again with your future parking needs!
Kind regards,
The Support Team
Parking4you
worst ever experience never again
worst ever experience never again
waited over an hr on return no idea why each passenger has to pay barrier charge both entry and exit absolute rubbish service in a shoddy van will be making a complaint
February 17, 2026
Unprompted review
Reply from parking4you
Dear Delwar Hussain,
We sincerely apologize for the experience you had upon your return. This is certainly not the level of service we aim to provide, and we understand how frustrating a long wait and unexpected charges can be after a flight.
To clarify our role, Parking4you acts as a booking agent. While we facilitate the reservation, the physical shuttle service and the management of airport barrier fees are handled by the independent service provider.
To help us resolve this immediately, could you please provide your booking reference number?
Once we have this, we will provide you with the operator details so you can ask and they investigate the delay you experienced and the vehicle condition. We take reports of this nature very seriously and want to ensure you have the direct contact information needed to hold the provider.
Kind regards,
The Support Team
Parking4you
SCAMMED and will be reporting these guys! DO NOT BOOK
SCAMMED and will be reporting these guys!
They scammed us! They never took the car for meet and greet, they left it in the short stay car park and when we were exited on our return, we were presented with a £350 parking charge!
Thank god for my brother in law who’s a lawyer. They don’t know what’s coming to them
And DO NOT PAY ANY ATTENTION TO THE RESPONSES they’ve given to each bad review, it’s JUST a cover up because they need customers.
They’re going to be shut down very soon, just watch
February 15, 2026
Unprompted review
Reply from parking4you
Dear AS,
We are extremely concerned to read about the situation you encountered upon your return. Being presented with a £350 parking charge is completely unacceptable and is not how a Meet and Greet service should operate.
To clarify our role, Parking4you acts as a booking agent. While the physical handling of your vehicle and the management of parking stays are handled by the independent service provider, we take reports of this nature very seriously.
Please do share your booking reference number and PCN details via chat or email so we can investigate and make this sort.
Once we have these details, we will provide you with the operator details so you can ask and they investigate why your vehicle was left in a Short Stay car park and why these charges were accrued.
Kind regards,
The Support Team
Parking4you
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poor service and scam
the instructions of how to park were unclear so we had wrnt to the address given which seemed incorrect. we then decided to call them, which they then said to park at stansted blue short stay car park. that was it. nothing else. i had thought this was a bit odd but just assumed it would be fine. when we went to leave after our holiday it was charging us £268 so we called them again and they were very apologetic after we had explained the situation. they said to pay and thy would reimburse us. i have contacted them 3 different times and not heard back anything. scam.
January 26, 2026
Unprompted review
Reply from parking4you
Dear Ruby Wiley,
We sincerely apologize for the confusion and the significant unexpected cost you incurred. This is certainly not the standard of service we aim to provide.
To clarify our role, Parking4you acts as a booking agent. While the physical parking and instructions are managed by independent service providers, we take responsibility for ensuring our partners honor their commitments.
To help us resolve this immediately, could you please provide your booking reference number?
Once we have this, we will investigate the matter thoroughly with the provider to address the incorrect instructions and the lack of communication you experienced. We take allegations of this nature very seriously and want to prioritize making this right for you.
Kind regards,
The Support Team Parking4you
Very helpful through the booking…
Very helpful through the booking process, and good price with discount code . Thank you
February 10, 2026
Unprompted review
Reply from parking4you
Dear V Longdon,
Thank you so much for your kind words! We are delighted to hear that you found our booking process helpful and were able to take advantage of a great price with a discount code.
At Parking4you, we aim to combine ease of use with the best possible value, and it’s wonderful to know we hit the mark for you. We truly appreciate your support!
Kind regards,
The Support Team Parking4you
Very helpful when
Very helpful when I booked the wrong supplier. They changed it to one I wanted without any hassle.
February 9, 2026
Unprompted review
Reply from parking4you
Dear Adam,
Thank you for your kind review! We are delighted to hear that our team was able to assist you when you selected the wrong supplier.
At Parking4you, we understand that mistakes can happen during the booking process, and we strive to make any necessary changes as smooth and hassle-free as possible. It is great to know you were able to switch to your preferred provider without any stress.
We look forward to helping you with your future travel plans!
Kind regards,
The Support Team Parking4you
Use of My Car, Massive Fuel Drain, Returned Filthy
booked Parking’s meet and greet service for a short 2-day trip, using one of Bristol, Stansted, or Luton airports (they operate at these locations). I handed over my car expecting it to be securely parked – instead, it turned into a complete disaster.
Key issues I experienced:
• My car’s trip tracker showed it was driven over 12 times while I was away, including multiple journeys at all hours of the night and day. This is completely unauthorized use – my vehicle was clearly used as their personal runaround.
• It started with a full tank of fuel; on return, only about 40 miles of range remained. In addition, evidence showed the engine was left running for around 5 hours straight, which unnecessarily drained even more fuel.
• The car was returned in a filthy state – interior and exterior covered in dirt/mess (photos attached as proof).
• No explanation or apology was provided when I raised these concerns.
This is not acceptable for any parking service, especially a paid meet and greet where you’re trusting them with your keys and vehicle. The excessive mileage, fuel theft essentially, potential wear and tear, and poor condition left me out of pocket for refueling and cleaning, plus huge stress.
Strong warning to anyone considering A1airportparking.co.uk: Do NOT use them, especially for meet and greet at Bristol, Stansted, or Luton airports. Choose a more reputable provider with better reviews and safeguards. This company has a very low Trustpilot rating for good reason – save yourself the hassle and risk.
1-star – would not use again under any circumstances.
February 5, 2026
Unprompted review
Reply from parking4you
Dear Adam James,
We are extremely concerned to read about the experience you had with the service provided for your trip. This is a serious matter and certainly not the standard of care we expect from the providers listed on our platform.
To clarify our role, Parking4you acts as a booking agent. While we facilitate the reservation, the physical handling, driving, and storage of your vehicle are managed by the independent service provider.
To help us resolve this immediately, could you please provide your booking reference number?
Once we have this, we will provide you with the operator details so they investigate the unauthorized use, fuel drainage, and the condition in which your vehicle was returned. We take reports of this nature very seriously and want to ensure you have the direct contact information.
Kind regards,
The Support Team Parking4you
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Booking was very easy
Booking was very easy, hope the Meet and greet is 5 Stars as well
February 6, 2026
Unprompted review
Reply from parking4you
Dear Jancie Harris,
Thank you for your feedback! We are delighted to hear that you found the booking process so easy to use.
At Parking4you, we strive to make the first step of your journey as smooth as possible. We share your high expectations for the Meet & Greet service and are confident the provider will deliver a 5-star experience for you.
We look forward to hearing about your positive experience upon your return!
Kind regards,
The Support Team Parking4you
Reply from parking4you
Dear Rose,
Thank you so much for your review! We are thrilled to hear that we could help you out with a last-minute booking.
At Parking4you, we aim to make the process as seamless as possible, even when time is tight. Knowing that you received "amazing service" is exactly what we strive for!
We look forward to assisting you with your next trip—whether it's planned months in advance or at the very last minute.
Kind regards,
The Support Team Parking4you
Very friendly set of staff
December 4, 2025
Unprompted review
Reply from parking4you
Dear Adedun,
Thank you so much for your kind words! We are thrilled to hear that you found our staff to be very friendly.
As Parking4you, we believe that great service starts with a friendly smile and a helpful attitude. Our team works hard to ensure that every interaction is positive and welcoming, as we know how important a stress-free start (and end) to your trip is. We will be sure to share your compliments with the whole team!
We appreciate your support and look forward to welcoming you back on your next journey.
Kind regards,
The Support Team Parking4you
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