Parkmundo Reviews 

1,741
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I left my car here for four days while traveling from Düsseldorf, rather than asking someone to drive me. The service was excellent, and I was very pleased with the care and professionalism provided.... See more

Company replied

Rated 1 out of 5 stars

This parking service is completely unreliable and unsafe. They sell more spaces than they actually have, and the parking spots are so tiny that passengers can’t even get out of the car. Cars are s... See more

Company replied

Rated 4 out of 5 stars

Overall, it was a very good experience. The website is user-friendly, intuitive, and fast, which made the booking process easy and smooth. I’m giving 4 stars instead of 5 only because there was no opt... See more

Rated 5 out of 5 stars

It was really good experience. The parking place is quite large and safe. All camera around. The staff is also super helpful and friendly. I also learn a Detch-Chinese food called Babi Banggang :-). I... See more


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4.0

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

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4.0

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(1,741)

724 reviews in the last 12 months

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Rated 1 out of 5 stars

Very bad experience

Very bad experience! 😞
Booked an expensive parking place .
We had to leave our car keys although it was indicated that we could keep them. The owner told to accept it or refund and leave!!!
Never again.

April 25, 2025
Unprompted review
Parkmundo logo

Reply from Parkmundo

Beste Dhr. Drysdale,

jammer dat u besloten heeft om twee reviews te plaatsen over dezelfde ervaring. Mocht u ons nog niet gecontacteerd hebben met uw klacht, we kijken graag met u mee.

Met vriendelijke groet,
Vliegen & Parkeren - Klantenservice

Rated 1 out of 5 stars

Katerina Peliskova

Good afternoon,
I have reserved parking at Premium Parking, Kerklaan 125, Machelen, Belgium, from 13 to 28 April 2025.
We came to the parking place at 13 April 11:50 but the gate was locked and nobody was there, just people who wanted to enter.
We called to the phone no. which was on the reservation but nobody answered. As we had to catch our flight, we had to find another place for parking.
I wanted the company to send me back the money that I have paid for the parking but my email was undelivered. It is BIG FAKE!

April 13, 2025
Unprompted review
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Reply from Parkmundo

Hello Katerina,
Unfortunately, some parking lots at Brussels Airport did not let us know that they were full, resulting in too many bookings being taken. We receive many messages from customers with a similar story and apologize for this.

Have you already contacted our customer service? If not, please send an email to info@vliegenenparkeren.nl with your booking number and also include proof of payment for the alternative parking. This will allow us to take action more quickly.
We will then refund you the amount of your booking through our website as soon as possible.

Kind regards,
Vliegen & Parkeren - Customer Service

Rated 1 out of 5 stars

DO NOT BOOK HERE!

DO NOT BOOK HERE!! Because my car was 21cm longer than 4,5m i had to pay an extra of 130 euros. So the the fair was 196€ instead of 66€. It is marked on their website after a whole page of small letters yes. These kind of ripoff websites make everyone afraid to book online.

--> the parking lot manager said that they don't charge extra for +4,5m length. So it's going purely in the pocket of Vliegen & parkeren.

April 16, 2025
Unprompted review
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Reply from Parkmundo

Dear reader,
Some parkings indeed charge extra for longer vehicles. This is clearly stated on your booking confirmation as well as on our website before you make the booking. Usually the amount that you need to pay extra if your car is longer than the length that is mentioned on your confirmation.

We are sorry you accuse us of being a rip off website, since it's clearly communicated and not in the small letters.

Kind regards,
Vliegen & Parkeren - Customer support

Rated 1 out of 5 stars

Extremely angry

Extremely angry. I arrived at the parking with a valid reservation only to be told that the parking was full and closed and forty, they could not help. I now have to park at the airport if I want to be catching my plane . This means laying 101 EUR instead of 21EUR. I want you to reimburse me 101EuR. This is outrageous

April 13, 2025
Unprompted review
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Reply from Parkmundo

Hello Pascale,
We are so sorry to hear that you got refused at the parking. Of course, this is not the way it should work.

Did you already contact our customer service? If not, please do via info@vliegenenparkeren.nl and include your booking number and receipt for the alternative parking. This way, it's easier for us to do a fast refund of the amount paid on our website.

Kind regards,
Vliegen & Parkeren - Customer support

Rated 1 out of 5 stars

it is ridiculous the on-line payment…

it is ridiculous the on-line payment control system.

January 19, 2025
Unprompted review
Parkmundo logo

Reply from Parkmundo

Hello,

Thank you for taking your time to place a review for us. If you experience any technical difficulties during the payment process or any other problems that might occur, we advise you to contact our customer service department.

They will do their best to help assist you with your issue and hopefully solve it. If you haven't contacted them, we ask you to send an email to: Info@vliegenenparkeren.nl

With any further questions, please do not hesitate to ask!

Kind regards,
Vliegen en Parkeren

Rated 1 out of 5 stars

I had a horrible experience using the…

I had a horrible experience using the service of Vliegenenparken and specially with their parking service provider ValetSchipol. When I gave the valet driver my car keys, I asked for a confirmation that they have received the keys, the valet didn’t speak English so he called his office and guy from the office started shouting and kept on saying that they are not thieves and I can take back the car and they don’t care for my car! It’s not easy for someone using an airport parking service to take the car back when they have flight to catch in 2 hours!

The driver left with the car and the same person called once again and screamed out the same stuff that he was saying earlier, he wasn’t ready to listen to what I had to say even. It was such a horrible experience that I can’t even express fully. I had another booking with the company next week which I cancelled immediately. But want to warn everyone planning to use such service, please Don’t! Take a taxi/train or whatever but don’t take your car and leave it with these type of unprofessional people!

April 20, 2024
Unprompted review
Parkmundo logo

Reply from Parkmundo

Thank you for your review.

Our apologies for the inconvenience. This is obviously not the intention.

Have you already had contact with our customer service? If not, you can still send a message to info@vliegenenparkeren.nl

We are happy to help you further.

If you have any questions or comments, please let us know!

With kind regards,
Vliegen en Parkeren

Rated 1 out of 5 stars

Je auto wordt in een woonwijk geparkeerd

Je auto wordt gewoon in een woonwijk geparkeerd!!!! Dit kon ik remote zien via de app van de auto. Loze beloftes op de website. Tip aan mijn kant : Doe het niet! En als je dit meldt aan "Vliegen en Parkeren wat een onderdeel van ROOSH is, leggen ze de verantwoordelijkheid bij de parkeerservice op de airport en daarmee is de kous af. Slechte service als je niet doet wat je belooft en overeengekomen is.

Your car is simply parked in a residential area!!! I could see this remotely through the car's app. Empty promises on the website. My tip for you: Don't use this service! And when you report this to "Vliegen en Parkeren, which is a part of ROOSH," they shift the responsibility to the airport parking service, washing their hands of the matter. It's poor service when you fail to deliver on your promises and agreements.

October 28, 2023
Unprompted review
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