Parkos.nl Reviews 

Reserveren was even simpel als afleveren en ophalen. Goede service van de Valet Parking service

The two gentlemen were amazing and very kind. Especially loved the conversation with the one that dropped us and picked us up. Would love to park the car here again

Normally I don't write reviews but this one you need to know. We arrived at night time around 1am. I called them at 1.30am that we were at the parking spot. After 45 (!) minutes there was still no sight of them and we can't reach them. We ordered an Uber because we still had to drive for one hour to our home. Terrible service.

Cheap parking with a transfer to the airport. However, the guys in the transfers drive like complete maniacs between the parked cars on their terrain. After last holiday I have some scratches on one side of my car. I send an email about this problem and asked for camera footage. They told me they don't have camera's and that was the one and only respond I got.

Terrible. more than 30 min late. rude people. NEVER GO THERE! Please don't send standard reply

The booking site works well en efficient.

However upon arrival, there was immediate confusion: nowhere was it clearly indicated where we needed to be, when the shuttle would arrive, or to whom we should handover the car keys. There was no clear communication or guidance.

The return journey was even worse. From the airport, we had to call several times for the shuttle. Each time we were told it would arrive “within five minutes,” but in the end, we waited for more than an hour. When the shuttle finally arrived, the driver drove unsafely and hurriedly, which was far from reassuring.

Once back at the parking lot, we discovered that our car had also been blocked in by another vehicle. They were unable to move it, which caused us to wait an additional 20 minutes.

Moreover, the location itself appears unkempt, messy, and unprofessional – it gives absolutely no impression of reliability.

Furthermore, the driver and person at location do not speak english and their german language is not sufficient.

I don’t understand how these kind of services can exist within Europe.

This particulair location is: Flugpark, meierberger strabe 37, Ratingen for dusseldorf airport.

GARBAGE
* We have LOTS of extra costs, because of something disgusting and very unprofessional*

Drivers were nice during the drive.
But when we got back from our flight, the shuttle bus was smelling really really bad. We took out our suitcases to get to the car, then we noticed there were bags of trash in the back of the back of the bus + a wet childseat. There was garbage juice all over the place. Our suitcases and backpack were full of this stuff and the smell was really really bad. It made us almost vomit.
The driver didnt want to help us at all. He said it was not his fault, someone else did it. We did not care who's fault it was, we just wanted some cleaning stuff.
We had a bottle of water and toilet paper from an angry driver, and that was it. We drove 1,5 hour home with the windows open. Went to the first gas station to change into pyjamas because we had the garbage juice all over us.
We need to throw away our backpacks, suitcases and need to have our car cleaned, thats how bad the smell is.
We were lucky we could go home, but I really hope there was nobody brought to the airport to go on a holiday that morning. Because this would definitely ruin your trip.

Parkos (the website and booking process) was fine, but the company where we parked our car was disappointing. We booked a spot at CarPark-DUS.de. On arrival everything went smoothly, and we were dropped off at the airport within 15 minutes. However, on our return we called right after landing (as instructed) and went to the designated pick-up point — but we had to wait 90 MINUTES before being taken back to our car. NEVER again!!!!
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Parkos (de website en het boeken) was prima, maar het bedrijf waar we onze auto parkeerden viel erg tegen. We hadden een plek geboekt bij CarPark-DUS.de. Bij aankomst ging alles goed en we werden binnen 15 minuten naar de luchthaven gebracht. Maar bij terugkomst belden we direct na de landing (zoals gevraagd) en gingen we naar de afgesproken plek — vervolgens hebben we 90 MINUTEN moeten wachten voordat we werden opgehaald en teruggebracht naar de auto. NOOITmeer.

Fantastic service at Hamburg airport. Great price, punctual and friendly staff. I highly recommend Parkos based on my experience.
Carey

Parking itself was fine, the shuttle was 2.5 hours to late at the pickup point. And was not answering the phone.

I left my car parked for 3 days, I paid 40 euro extra to let my electric car be charged. When I came back to the airport from my trip, the car was not charged at all. The personal did not speak Dutch or English, only Germán. They were unfriendly and when I asked about the reason why my car was not charged, they were rude.
I have been trying to ask for a refund and it is impossible to get customer service.
Terrible experience!

Shuttle is not ready, the parking was too full.
On the way back, we waited more than 40 minutes for the pickup.

Easy and comfortable, highly recommended

My car sustained significant damage during parking, but Parkos failed to react with an honest and reasonable investigation.
I booked parking with Parkos from August 16th to 31st at Veenderveld 10, 2371 TV, Roelofarendsveen. We returned around 9 PM on August 31st and directly drove back without inspecting the vehicle. A day after returning home, we noticed a severe scratch on the right headlight on the front bumper, suspected to have been caused by their staff parking the vehicle driving through the spiral staircase (round damage). We contacted them immediately, but they tactfully replied, "I have to inform you that we are no longer able to investigate the matter. Due to capacity constraints, the media files are automatically deleted shortly after departure."

ممكن تكتب تعليق بالإنجليزية بهالطريقة:

"The staff at Parkeer are very unprofessional and their customer service is extremely poor."

Fast reserving, very easy with valet

Reserved for a parking at Bremen Airport; I didn't receive the confirmation email with the code to scan at the unmanned-carpark (and yes, I checked my junk mail: nothing): as a result, I couldn't get into the parking lot (there's no-one there, just a gate only) and had to park in P2, which is a great undercover carpark at walking distance to the terminal, but twice as expensive.

I contacted PARKOS and asked for a refund because I couldn't get into the reserved parking lot, but they didn't paly ball; In the end, it has costed me double the money: money for an unused parking reservation, and paid for the parking at P2; next time I drive straight to P2 (and forget about Parkos). . .

The parking could be find easily. We parked inside, big parking with many spots. Prompt service taking us to the airport and back. Everything was smooth and professional. I recommend.