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Parkos.nl Reviews 

23,493
TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

Everything was very well organized and incredibly fast. In less than 10 minutes, my car was parked and I was on my way to the airport. The service was excellent from start to finish. They even calle... See more

Rated 5 out of 5 stars

Via Parkos: Valet Parking van Jet-Lux te Dusseldorf gevonden. Goede instructies, de auto werd met paar minuten opgehaald. Bij terugkomst was de auto er ook weer binnen enkele minuten op de afgesproken... See more

Rated 1 out of 5 stars

Terrible experience. When we reached out to Parkos for help, their customer service completely brushed us off, washed their hands of the issue, and blamed us for a minor time shift—refusing to refund... See more

Company replied

Rated 4 out of 5 stars

I am satisfied with the service, the prompt shuttle transfer, and the communication. My original reservation at the FastPark location was changed at the last minute to ParkPremier, and I was informe... See more

Company replied

Company details

  1. Price Comparison Site
  2. Airport Shuttle Service
  3. Parking Garage
  4. Parking Lot
  5. Valet Parking Service

Written by the company

Parkos helpt reizigers om eenvoudig en zorgeloos een parkeerplek bij de luchthaven te vinden en te boeken. We vergelijken zorgvuldig geselecteerde parkeeraanbieders en helpen je, op basis van jouw parkeerwensen en duizenden ervaringen van andere reizigers, de juiste keuze te maken. Parkos verzorgt de boeking; de parkeerservice zelf wordt uitgevoerd door onze partners. Zo weet je vooraf waar je aan toe bent en ga je met een gerust gevoel op reis.


Contact info

  • Boumaboulevard 77, 9723 ZS, Groningen, Netherlands

  • parkos.nl

Hulp nodig? Neem contact met ons op

Bekijk voor openingstijden van onze klantenservice onze contactpagina.

4.1

Great

TrustScore 4 out of 5

23K reviews

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4.1

All reviews

(23,493)

7,560 reviews in the last 12 months

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Rated 4 out of 5 stars

Everything was good except one small…

Everything was good except one small detail, the pick up from the airport took around 35 minutes to arrive. Other than that everything was smooth.

June 18, 2026
Unprompted review
Parkos.nl logo

Reply from Parkos.nl

Hi Bruno,

Thank you for sharing your review with us. We're sorry that you had to wait for the pick up from the airport. We understand that longer waiting times may be disappointing, and we apologize for the inconvenience this caused you. We will review this with our parking partner to make sure they deliver the service as expected.

We hope the rest of your trip was smooth and we are looking forward to have you back with us in the future! Wishing you a nice day!

Team Parkos

Rated 2 out of 5 stars

I waited almost one hour to pick up…

I waited almost one hour to pick up point in Schiphol airport.

June 22, 2026
Unprompted review
Parkos.nl logo

Reply from Parkos.nl

Hi LORENZO CILURZO,

We vinden de meningen van onze klanten erg belangrijk, bedankt voor het delen van je ervaring met parkeerplaats Airport Indoor Parking.

Het is jammer te horen dat je parkeerervaring die je via onze website hebt geboekt niet naar wens is geweest. Via Parkos kun je parkeerplaatsen rondom vliegvelden vergelijken en reserveren, maar wij bieden de parkeerservice niet zelf aan. Dat doen de parkeerpartners waar we mee samenwerken. Mocht je verder geholpen willen worden, dan kun je rechtstreeks contact opnemen met de klantenservice van Parkos. We helpen je graag verder.

We wensen je een fijne dag! 

Team Parkos

Rated 3 out of 5 stars

The Parking experience was overall good, but....

19HDLFN

The Parking experience was overall good. They have airconditioned room and toilet while waiting for shuttle to go to the airport. Nice introduction on the radio about the company and the trip. Fees were not expensive compared to others.

Trip back was made terrible by chauffeur who decided that we were the ones to wait for another car as others were earlier. I was picked from a group of 10 persons to stay behind even though I was first to arrive. This made a bad experience.

June 21, 2026
Unprompted review
Parkos.nl logo

Reply from Parkos.nl

Dear customer,

Thank you for taking the time to share your feedback about our partner SPLICAR PARK&FLY. We are happy to hear your comments about the waiting room and price quality balance. However, we understand your disappointment about the return trip when you had to wait longer than expected.

As Parkos is the comparision platform, we do not perform the services our selves. This is done by our partners, in this case Splicar Park & Fly. We will forward them your feedback about the waiting time so they can improve their services in the future!

We look forward to welcoming you again and provide a better experience!

Team Parkos

Rated 5 out of 5 stars

Very good service.

Very good service.
The pick up went very smooth, once we had arrived they were there to pick up the car within several minutes. Also upon arrival they were there within a couple of minutes. Communication went smooth.

June 12, 2026
Rated 5 out of 5 stars

Great service

Automatic system didnt recognize my phone during the call, however gentleman who answered, identified the booking very fast. All other arrangements, in departure and arrival were very fast, so it was great service.
Highly recommended.

June 15, 2026
Unprompted review
Rated 1 out of 5 stars

Never again

Used this company several times, and I always have to wait for a long time for them to pick up my car or to bring it back. Last time however was the worst so far: I waited for over an hour before they finally dropped of the car. Never ever again will I use this company

June 9, 2026
Unprompted review
Parkos.nl logo

Reply from Parkos.nl

Hi Dante,

Thank you for sharing your feedback!

We believe it is important that our customers receive the best service, and we are sorry to hear that this was not the case. We apologize that things turned out this way.

We searched our system for your reservation, but unfortunately, we could not find it. If you need further assistance, we ask that you contact our customer service. They will provide the support needed to help you resolve the issue. We are available seven days a week.

We hope your next experience will be positive!

Team Parkos

Rated 1 out of 5 stars

The parking removed all my dash cam…

The parking removed all my dash cam cables ,when I asked he responded that he doesn't know why this happened, it gives me impression that they do something wrong with the car and don't want owner to know, beside the car was so dirt and full of birds shit everywhere, didn't like this experience

May 28, 2026
Parkos.nl logo

Reply from Parkos.nl

Hello Mohamed,

Thank you for your review and for sharing your experience with Airport Park Service. 

We are sorry to hear that your dash cam cables were removed and that you found your car dirty when you returned. We understand why this gave you a disappointing impression. Removing a dashcam happens frequently, and it is often stated in the general terms and conditions that they are entitled to do so. Therefore, if an employee feels uncomfortable being filmed, they may disconnect it.

We would like to clarify that Parkos is the compare & book platform. The handling of your vehicle and the parking service itself are the responsibility of the parking provider. For this reason, complaints about the condition of the car or any items in the vehicle need to be handled directly with the parking provider. You can find their contact details in your confirmation email or in your Parkos account.

We will also take your review seriously in our evaluation of this parking partner, and we will discuss this with them as well. 

We wish you a nice day.

Team Parkos

Rated 2 out of 5 stars

Dishonesty in Sending the return shuttle from the airport

I returned from my journey to the airport at around 2:00 AM. According to the instructions, I called the center to request a shuttle. The guy on the phone told me that the shuttle would arrive within five minutes. However, after 50 minutes and several follow-up calls, no shuttle had appeared, and each time the guy told me, “No worries, the shuttle is on its way!”

Meanwhile, two other families arrived, and after a large number of people had gathered, they finally sent a shuttle to pick us all up together.

It can therefore be concluded that the company kept me waiting with childish excuses because it was not worth sending a shuttle for just two people.

It is quite understandable that economic considerations are important. Nevertheless, lying is not acceptable. If they had been honest and informed me that they dispatch a shuttle, let’s say, once every hour, I would have waited inside the airport rather than standing in the cold and darkness of the parking lot.

May 24, 2026
Parkos.nl logo

Reply from Parkos.nl

Dear Ehsan,

Thank you for sharing your experience with our partner Airport Indoor Parking. At Parkos, we take customer satisfaction very seriously and strive to provide an excellent customer service experience.

We are sorry to hear about the delay and the misleading information you received regarding the shuttle service. You booked a parking space with our parking partner Airport Indoor Parking. Parkos is the place to compare and book parking spaces near airports. We do not provide the parking service directly, but our parking partners do. Therefore we will forward your comments to Airport Indoor Parking so this can be used to improve their services.

We hope that your next experience with Parkos will be much better and faster!

Team Parkos

Rated 1 out of 5 stars

Terrible experience

Absolutely terrible experience with Parkos.

Our 10 month old son became unwell, forcing us to move our flight by one day. We contacted Parkos immediately to ask for a simple postponement of the booking.

Instead of helping, we were bounced around and given different numbers to call. The person we eventually spoke to was extremely rude, repeatedly talked over us, and dismissively told us to “speak to your insurance.”

We were then told:
• the booking could not be moved by one day
• there was “no room” for our car tomorrow
• and no refund would be provided

What makes this even more frustrating is that the parking had already been fully paid for until Wednesday. We were not asking for extra days or compensation, simply to arrive one day later due to a genuine family emergency involving a sick child.

The complete lack of empathy and customer care was honestly shocking. Even after raising a formal complaint, the response was basically “these are the terms” with no attempt whatsoever to help or offer a reasonable solution.

I will never use Parkos again and would strongly advise others to think carefully before booking.

May 15, 2026
Unprompted review
Parkos.nl logo

Reply from Parkos.nl

Hi Paul,

Thank you for sharing your experience with us. We are truly sorry to hear about the difficult situation involving your son and the challenges you faced with your booking. We understand how disappointing it must have been to deal with this during a stressful time.

Parkos is a comparison and booking platform for parking services. You've booked a parking space at our partner Centraal Parkeren. Indeed, changes cannot be processed within 24 hours in advance, but with the parking, it should be no issue. We are sorry that the parking was unflexible and unfriendly in assising you furhter. We will forward your feedback regarding this so this can be improved in the future.

We hope you had a good journey and that your son is doing well. Have a great day!

Team Parkos

Rated 1 out of 5 stars

Messed around with carplay and settings

When getting the car back, it seemed that the person driving it back from the parking lot to the return point used my spotify to select his own music, and changed climate control settings, which was completely unnecessary because the auto climate function of my car works really well.

May 18, 2026
Parkos.nl logo

Reply from Parkos.nl

Hi Arnold,

Thank you for your review and sharing your experience with our partne Global Park Service. Our customers' experience is very important to us.

We are sorry to hear that you found your car's settings had been changed. We are sorry to hear that you found your car's settings had been changed. You booked a parking space with. You booked a parking space with Global Park Service, and we will forward your feedback to them so this can be improved in the future.

We hope you've had a good holiday and we are looking forward to help you again in the future!

Team Parkos

Rated 5 out of 5 stars

Perfect

Perfect. Everything went how it should be. Great service and personel. Thanks

May 14, 2026

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