Parlourx Reviews 

Complaint carried on by David J E:-
After reading these other reviews, it seems they send out old, faulty, defective stock to international customers, as when you complain to them, they're VERY IGNORANT & unwilling to refund the shipping cost so they hoping your stuck with their old unwanted stock. I even had reply back from them asking me "what I expected them to do about it"!!!! Well, I thought it was obvious. I've also done a lot of buying on internet & have NEVER come across company with such poor standards & unbelievably rude when complain to them. PayPal even refused me three times to pay for my purchase & had to use Clearpay for first time. I wonder why PayPal refuses, probably cos all complaints they've received by customers. Clearpay now investigating. I wish could attach photo of trainers they sent me before they shipped them, you can see what's acceptable standards they hold. It's laughable, if wasn't serious as them ripping off their customers. Use at your own risk!!!!!!

BEWARE!!!!! Ordering online with these. I ordered a pair of trainers from there & when they arrived, it looked as though one of them had been on display for a long time, due to the black being faded considerably. After complaining about this, they could see nothing wrong with them, even sending a photo of what they sent me, even though 1 looked really black & the other practically grey. They refused to send replacements & expected me to pay for me to ship them back out to them, £35 ($75Au) after I already paid it once to have them, to have my refund. They seriously thought that this was acceptable & wouldn't help me whatsoever. I wish I could have given them a minus star!!!!!!!

Love these clothes, and when I ordered the wrong size they were super quick to help change it.

They sent me the wrong item: Instead of a 4 cm wide Valentino belt I ordered, they sent me a 3 cm wide Valentino belt. I sent a complaint via e-mail. They never answered it. I do a lot of online shopping, but I never had such a bad experience like that. If you can avoid shopping at parlour x, do it.

I ordered a purse from Parlour X. My order was accidentally cancelled because of a security flag. Their customer service was quick and responsive to get things resolved. I had no issues through the entire purchasing process otherwise and am glad I decided to buy from them. I love the product.

I made an online order after researching and finding that they were one of the very few that had a bottega item in stock. Bass delivery was gonna be next day. I left things to the last minute. And therefore, just used the click and collect. The staff are really friendly and are used to purchase often many years ago so I think I’ll start shipping here more often

Bought Bottega boots 2 weeks ago and they were delivered USED, WORN, DIRTY, SCRATCHED, AND SMELLY. They sent me a used shoe all the way to usa. I paid 0ver $1000 plus $70 to ship for trash.
Emailed their address and someone answered me one time saying " leave this with me I will take care of it" and havent heard back from her ever since. Playing mind games so the 10 days return policy expires.
Visa doesnt care about that. I emailed you and asked to return one the 1st day I received it, So it is your choice. You solve this problem, or will be filing. Charge back.
I will NEVER SHOP HERE AGAIN.

I received a wrong item and had to write so many emails to get collect item send. They were not helpful and quite rude. I will never purchase from them.