Small issue with a damaged part that was caused by shipping was quickly corrected by parts discounter who shipped a new part without issue. Easy to contact and quick response to questions
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Dealt with knowledgeable friendly individuals who were pleasant and enjoyable to speak with. Used to be a customer service rep so know a good one when I speak with one. There was a shipping issue wi... See more
Part Discounter had the John Deere lawn tractor part I needed, and it was easy to find on the website, unlike John Deere, where it was impossible. I am rating Part Discounter only a four because I pai... See more
Ordered a new clutch for my Husqvarna tractor, but upon receipt found it was incompatible. Contacted P.D. and after confirming it was the wrong one, they immediately sent me a return slip for shipping... See more
Blades arrived quickly & were what I…
Blades arrived quickly & were what I ordered.
September 21, 2024
Good job!!!
September 19, 2024
All the parts I ordered were the correct parts
All the parts I ordered were the correct parts went right in fixed the issue I was having. So definitely happy with that.
September 17, 2024
Kept me very well informed!
Kept me very well informed!
They had some parts that needed delivery through direct means, kept me informed the whole process on statuses!
Thank you!
September 14, 2024
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The correct part came quickly to the…
The correct part came quickly to the house and it was packaged well. The part did not come with new nuts to bolt the part down to the deck frame. It did not come with a nut for the bolt to hold the blade in place. Also there was some brass stuck between the threads in which I had to file out for the nut to screw on the main bolt. Now that I filed out the brass and drove to the store to buy new bolts, I was able to repair my mower deck to mow the lawn…
July 16, 2024
Reply from Part Discounter
Thank you for your feedback. I see we were awaiting your response in regards to the warranty inquiry. The bolts to secure the spindle to the deck should have been included in the package, however, the blade nut is not included and you would reuse the nut on your existing equipment.
Initially
Initially, I had ordered the wrong parts. When I called Part Discounter, the associate was extremely helpful in telling me how to return the wrong parts and she emailed me a complete list of the right parts I needed to order.
August 29, 2024
Easy returns
August 29, 2024
5 Star Experience
I’ve done a lot of business with PD and they always have what I need at reasonable prices and on time deliveries.
August 20, 2024
two thumbs up
good quality, perfect fit, nice price, and the complete package in one box.
August 19, 2024
Parts were easy to find on the web site.
Part Discounter had the John Deere lawn tractor part I needed, and it was easy to find on the website, unlike John Deere, where it was impossible. I am rating Part Discounter only a four because I paid for expedited shipping and they shipped it regular ground, so it took 5 days to arrive instead of two. I filed a complaint and they promptly refunded the shipping cost.
August 10, 2024
Fair price fast shipping seems to be a…
Fair price fast shipping seems to be a good product
August 9, 2024
Smooth On Line Purchase
Excellent A++ service experience. Fair price, fast shipping, accurate execution all around. We will be back again! Thank You.
August 8, 2024
The part was right
The part was right, it was a good price, and it got here very quick.
August 3, 2024
Axles
I ordered a set,two, axles for my 2003 Yamaha Grizzly. My,debit card was charged $128.95. When my package arrived, there was only one axle,and it was the wrong one. I emailed customer service and they asked me to take pictures and they sent me a return label. I took the pictures and returned the axle. I was given a credit on my card for $64.98. I need the credit for the balance that I was originally charged. I sent an email after I received the credit and I have not heard back.
July 31, 2024
Reply from Part Discounter
We are again sorry to hear this. We have been in active communication with you and I was able to get you taken care of. If you have any other questions or concerns, please let us know.
Part was delivered on time
Part was delivered on time, was as described
Lifesaver for sure, I will definitely use again if necessary
July 26, 2024
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