The Parthenon Company Reviews 2,130

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 287 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company for its excellent service, knowledgeable staff, and wide selection of products, often finding exactly what they need. Many appreciate the competitive pricing and the reliability of the products, which are often described as effective and high-quality. Reviewers consistently highlight the fast and prompt shipping, with orders arriving quickly and often earlier than expected, along with accurate tracking information. The ease of ordering, especially online, is also a significant positive point for many consumers. However, some customers also noted issues with delivery speed, even when paying for express shipping, and occasionally received incorrect or missing items in their orders. A few other people also felt that the product they received was not what they ordered or was of poor quality, and some experienced difficulties with phone ordering service.

What people talk about most

Product

Reviewers mention positive feedback about product, often highlighting quick delivery of excellent and... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of placing orders online... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick and timely arrivals... See more

Price

Consumers find price to be positive, with many reviewers highlighting that prices are often lower than... See more

Service

Customers had positive experiences with service, often highlighting its excellence, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Your website was easy to use. The products were described completely. Your company had EXACTLY the tool I needed (I learned about it & your company in a bladder-cancer-support group). You emailed me w... See more

Rated 5 out of 5 stars

When I received the items I ordered today, two boxes of one item was missing. I called the company and had a human answer immediately. She checked the invoice and said that she would contact someone t... See more

Rated 5 out of 5 stars

Parthenon is such a wonderful, friendly and knowledgeable company to order your medical supplies from. They are so knowledgeable in the products they sell and what they are used for. Their advice an... See more

Rated 5 out of 5 stars

Parthenon has by far the best price for Devrom on the market! I've tried going without using the product in the hopes of saving a little money...but it was not worth sacrificing my self confidence.... See more


Company details

  1. Health & Medical

Information provided by various external sources

Family owned and operated for over 50 years the Parthenon Company values integrity, honesty, quality and service. Our mission is to provide our customers the products they need with the a high level of personalized service, very low prices, and prompt delivery. Parthenon specializes in ostomy, wound and skin care products and services customers nationwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Integrity

I received a product that was found to be defective. The customer representative arranged for a replacement at no charge.I received the replacement, and the product was in perfect condition. I appreciate the quality and effectiveness of the product that was received

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Quick service

You folks did great job of getting my order set up with nu hope.They also got things going.The only dreaded thing came true,the package was shipped with FEDEX.As usual we had to run it down at a nearby home.

August 15, 2025
Rated 5 out of 5 stars

Ordering is easy and products come…

Ordering is easy and products come quickly. I've called customer service once to ask a question and the associate was so polite and couteous. If I have to order medical supplies, this is the company I order from. Great service!!

August 22, 2025
Rated 5 out of 5 stars

Wonderful Experience! Unbeatable Company!

Parthenon has products I cannot find anywhere else (such as Bard 4000ml overnite urine bag) and the prices are always fantastic with them tending to be lower than elsewhere. Ordering is simple and I always receive my items in a timely manner because my order tends to be shipped on the same day I order. Wonderful company I absolutely love them!

August 15, 2025

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