Partonwheels Reviews 160

TrustScore 1.5 out of 5

1.5

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers reported significant issues with their orders, frequently stating that products were not delivered or were only partially shipped, often after long delays. People also expressed dissatisfaction with the company's website, finding it unreliable and difficult to use, especially when trying to track orders or get support. Furthermore, consumers consistently highlighted a lack of response from the company, with calls and emails going unanswered, and many struggled to obtain refunds for undelivered items. However, some customers did acknowledge that the products, when eventually received, were genuine and of good quality. A few other people also felt that the company offered a wide range of products.

What people talk about most

Order

People report negative experiences with order fulfillment. Many customers state that after placing an order... See more

Product

Customers consistently note negative experiences with product. Many reviewers report not receiving ordered... See more

Website

Reviewers express strong dissatisfaction with the website, frequently calling it a "fraud website" and a... See more

Response time

Clients share negative opinions on response time, with many reporting a complete lack of communication after... See more

Refund

Reviewers highlight significant dissatisfaction with the refund process. Many customers report not receiving... See more

Based on these reviews

Rated 1 out of 5 stars

Be aware of this website. It appears to be a fake and fraudulent operation. They took my payment but never delivered the product. After multiple follow-ups, they claimed that a refund was ini... See more

Rated 2 out of 5 stars

It was a nice site for purchasing genuine parts. But nowadays it’s like a SCAM. I ordered and received more than 5 orders but now all of a sudden, they not responding to me, two orders are pending. I... See more

Rated 1 out of 5 stars

BEWARE FROM THIS FAKE WEBSITE ❗️❗️⚠️ I had ordered some spare parts for my bike from an online website called PartOnWheels, since they were not available in the local market. Even after 7 days of... See more

Rated 1 out of 5 stars

Bad experience with seller, Ordered bike part on website, prepaid only option available. Now created tickets and calls to support, but no response, looks fraud activity. website: partonwheels.com T... See more


1.5

Bad

TrustScore 1.5 out of 5

160 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

They are scammers

They are scammers, do not make any payment to them, they will take the money and will not ship the product. Pathetic service and complete scam operation

January 3, 2026
Unprompted review
Rated 1 out of 5 stars

They are scammer.

They are scammer.
Don't purchase anything.i ordered a part in October.
And cancel in 7 November but did not refund now till.
And now I am going to case on this fraud company.All record are collected.
Pow looted many people.

December 17, 2025
Unprompted review
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Rated 1 out of 5 stars

Order #378546 was placed on December 5

Order #378546 was placed on December 5, 2025 and is currently Cancel Request but refund Rs1709 not received.
Order #369599 was placed on November 18, 2025 product not received. No support for just random reply on Mails.
I suggest please don't place any order from the website.

December 15, 2025
Unprompted review
Rated 2 out of 5 stars

It WAS good.. not now

It was a nice site for purchasing genuine parts. But nowadays it’s like a SCAM. I ordered and received more than 5 orders but now all of a sudden, they not responding to me, two orders are pending. I got a notification that I will get refund in 5-7 days, but it’s more than 30 days now.

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

"Edit: Order Received after 2 Months." They must be running a scam. Do not order from them.

"Edit: Received my order After 2 Whole MONTHS. So, not a scam but definitely not a quick service, and if they had any issues, they should communicate so with customers. "
They must be running a scam. take online payments and do not deliver part.
I ordered a part one month ago today, and it only says partly shipped in the order tracking. When contacted the support via email they say they are working on it, and it was 3 weeks ago, and they have stopped responding to mails completely. just read and do not reply. And they don't even allow creation of support ticket, it's only for show on the website.
Do not make the mistake to trust this website. If I do get my part I will try to update here, but don't think that will be happening.

December 6, 2025
Unprompted review
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Rated 1 out of 5 stars

Worst Customer support services they…

Worst Customer support services they are providing.I just need to return the product that I have received,But without customer support it's unable to make it.They provide fake contacts of the company which are non functional.

November 22, 2025
Unprompted review
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Rated 4 out of 5 stars

First i made my order then only i saw…

First i made my order then only i saw the reviews about the part on wheel on internet then i contacted them but no response so I messaged on WhatsApp they reply me on next day and they said they will ship the product with in 24 hour and they shipped and i received all the products Honestly they didn’t have proper response instantly but i my case the delivered all the products through amazon shipping i am super happy and 100% genuine one

November 8, 2025
Unprompted review
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Rated 1 out of 5 stars

This website is Scam - dont buy anything

Similar to other people experience, i am facing same issue, order placed on 06/10, delivery was promised on 12/13 october and status remains same, 'partially shipped"
i have all proof in email and has been requesting for refund of my money or delivery the requested item, since past two weeks.

i am also going for complain in consumer forum against this website, hope respected authorities carry out necessary action against this website and save people from this type of scam
i have all email followup and conversation with order history and delivery schedule

dont buy anything, this is scam !

October 15, 2025
Unprompted review

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