Partonwheels Reviews 160

TrustScore 1.5 out of 5

1.5

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers reported significant issues with their orders, frequently stating that products were not delivered or were only partially shipped, often after long delays. People also expressed dissatisfaction with the company's website, finding it unreliable and difficult to use, especially when trying to track orders or get support. Furthermore, consumers consistently highlighted a lack of response from the company, with calls and emails going unanswered, and many struggled to obtain refunds for undelivered items. However, some customers did acknowledge that the products, when eventually received, were genuine and of good quality. A few other people also felt that the company offered a wide range of products.

What people talk about most

Order

People report negative experiences with order fulfillment. Many customers state that after placing an order... See more

Product

Customers consistently note negative experiences with product. Many reviewers report not receiving ordered... See more

Website

Reviewers express strong dissatisfaction with the website, frequently calling it a "fraud website" and a... See more

Response time

Clients share negative opinions on response time, with many reporting a complete lack of communication after... See more

Refund

Reviewers highlight significant dissatisfaction with the refund process. Many customers report not receiving... See more

Based on these reviews

Rated 1 out of 5 stars

Be aware of this website. It appears to be a fake and fraudulent operation. They took my payment but never delivered the product. After multiple follow-ups, they claimed that a refund was ini... See more

Rated 2 out of 5 stars

It was a nice site for purchasing genuine parts. But nowadays it’s like a SCAM. I ordered and received more than 5 orders but now all of a sudden, they not responding to me, two orders are pending. I... See more

Rated 1 out of 5 stars

BEWARE FROM THIS FAKE WEBSITE ❗️❗️⚠️ I had ordered some spare parts for my bike from an online website called PartOnWheels, since they were not available in the local market. Even after 7 days of... See more

Rated 1 out of 5 stars

Bad experience with seller, Ordered bike part on website, prepaid only option available. Now created tickets and calls to support, but no response, looks fraud activity. website: partonwheels.com T... See more


1.5

Bad

TrustScore 1.5 out of 5

160 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Fraud

Fraud. After taking money they didn't delivered the product. Now they don't talk and reply to messages.

March 27, 2025
Unprompted review
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Rated 4 out of 5 stars

In Some Case's you will receive the…

In Some Case's you will receive the order even I was not knowing about this app I had ordered a lock set for my bike on 1April2025 pricing 1870 rs
But after 2 to 5 days i didn't got any tracking details as well as shipment status after 10 days a i filed a cyber crime report on 10April and after 2 days the complaint was closed and at 12April I got a Mail from Amazon Shipping as order will arive on 16April and Today I got my Order And the product packaging was good as well as the product was looking genuine So I think according to these reviews it was my luck So that I received my order

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

Thank pow

Thank pow
I had a good experience .
Item delivered on time and was genuine.
From Darjeeling/KURSEONG.

April 15, 2025
Unprompted review
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Rated 1 out of 5 stars

Fake site h

Fake site h
Pese lene ke baad bhi parts delivered nahi kiya mere
Call lagta nahi h
Kripaya koi bhi yanha se parts nahi kharide
Sare reviews padhe

April 8, 2025
Unprompted review
Rated 1 out of 5 stars

Totally a fraud

Totally a fraud. Another scram site to loot hard earned people's money. I purchased a part for my bike which was never delivered. Every time I call the customer care the same person picks the phone and try to dodge me every time. I even cancelled my order and still no refund. Cheaters they need to be penalised.

March 7, 2025
Unprompted review
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Rated 1 out of 5 stars

Total frauds

Total frauds. We innocently go to order the best parts for our bikes bcos may be they are not available at workshop or are a little costly there but trust me better go to authoriser dealers for parts. Parts on wheels are just scammers and u will end up paying and not receive anything. Thanks to trustpilot we have a platform to expose such frauds.

March 12, 2025
Unprompted review
Rated 1 out of 5 stars

They are frauds

They are frauds. Don't place any orders with them. They will take money and won't ship your order. And after that, you keep chasing, and they won't answer. I paid 5k for some parts in Jan'25 but neither received any parts nor my money back.

February 11, 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent and Fake

Very pathetic service. Don't buy anything from them. I ordered parts for my bike. They give fake consignment no. and not responded. They blocked my no. After several follow offs and i asked them to go for legal in consumer court, the sent my part after 3 weeks. Pls don’t buy anything from them. They are completely fraudulent

February 6, 2025
Unprompted review
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Rated 1 out of 5 stars

Not receiving pars as ordered

I have ordered 0n 12 February 2025 with the order No. 234516. The total amount was 13,728+60. Apar from all parts I didn't received two parts and the cost of remains parts is 6,380 is yet to receive. I try a lot to connect but they were not receiving call as well.

February 12, 2025
Unprompted review
Rated 1 out of 5 stars

Fraud seller

Ordered 2 parts, only one received after 40days of constant follow up. They are scamming by listing lower price and then shipping only part of the order. Better buy in local shop

December 18, 2024
Unprompted review
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Rated 1 out of 5 stars

It is fraud website

It is fraud website. They are cheating to customer showing low price and advance payment. Government must make it black list this website partonwheels.com

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

Very good website for bike parts

This website is Genuine and I received the original hero product which is rare and no where available in Bengaluru. Product is shipped very next day after placing the order and live tracking ID is provided which is very helpful. Prices are reasonable and I recomend this website purchasing bike parts.

August 27, 2024
Unprompted review

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