Our experience at Partridge MINI was wonderful from day one up to the handover of the car. Ricardo Lopes was incredibly helpful, knowledgable and patient. We weren’t sure about what we wanted and he... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We recently purchased a Mini from Shaun at Partridge Mini Chandlers Ford. The service we received from Shaun excellent. Shaun was very helpful, knowledgeable, patient, answered all our questions c... See more
Company replied
We have been very impressed with staff at Partridge Mini over the years. We collected Mini number 4 today! Jack has looked after us from day one of this purchase. He has been kind,attentive and nothi... See more
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I can’t recommend Chris at Partridge MINI highly enough! From start to handover, he has been absolutely amazing — friendly, professional, and genuinely helpful every step of the way. Nothing was too m... See more
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Company details
Written by the company
Welcome to Partridge MINI. Your authorised local MINI retailer, with excellent offers on new and approved used MINIs. Visit us today.
Contact info
United Kingdom
- partridgemini.co.uk
4.9
Excellent
347 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I had a fantastic experience
I had a fantastic experience, largely thanks to Maddy. From the moment I walked in looking for a MINI, she was incredibly helpful. Maddy’s vibrant personality and enthusiasm made the whole process enjoyable. Her expertise and dedication to providing a great customer experience truly stood out. I highly recommend seeking her out if you’re in the market for a car!
August 7, 2025
Unprompted review
Reply from Partridge MINI
Hi Norman
Thank you for the recommendation and the high praise for Maddy, we know she will be delighted.
We are very pleased you enjoyed your Partridge experience and if we can be of any further assistance, please do make contact.
In the meantime we wish you many happy motoring miles.
Best wishes The Partridge Team
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Great Service
Maddie was very friendly and personable. She was knowledgeable about the car and products and I did not feel pressured in any way to make a purchase
August 30, 2025
Unprompted review
Reply from Partridge MINI
Hi Sarah
Thank you for taking the time to leave such a lovely review of your recent Partridge experience.
We will certainly share with Maddie, who we know will be delighted.
Best wishes The Partridge Team
1st purchase of a Mini
This was my 1st purchase of a Mini and I wanted to buy from a main dealer. Ricky came out and greeted me whilst I was looking at the cars on the forecourt, he was friendly, informative and helped me find my perfect car. The whole process was seamless and professional without feeling pressured at any point. Would highly recommend Ricky and the whole team ⭐️
August 21, 2025
Unprompted review
Reply from Partridge MINI
Hi Loulou
Thank you for your recommendation and glowing review of your recent Partridge experience.
We are so pleased that your first purchase of a MINI has gone smoothly and that Ricky really assisted in the process.
We know that both Ricky and the Team will be delighted with the feedback and we wish you many happy motoring miles in your MINI.
Best wishes The Partridge Team
Great customer service by Ricky
We came to mini last week to just to have a look at a potential new car for the wife, and we were welcomed like we were a friend of the family by Ricky lopes, great customer service we will be back to buy in the future, when the wife makes her mind up.
August 20, 2025
Unprompted review
Reply from Partridge MINI
Hi Nathan
Thank you for the great review of your recent Partridge experience, it is so heartening to hear - we know Ricky will be delighted and we look forward to welcoming you back.
Of course any questions, please make contact.
Best wishes The Partridge Team
Great experience
Great experience. Ben went through everything with us, very comprehensive and a lovely guy. We had a lovely test drive and very helpful team when we got back with prices and next steps. 100% recommend!
August 28, 2025
Unprompted review
Reply from Partridge MINI
Hi Jessica
Thank you for the recommendation and the glowing review of your recent Partridge experience.
We know Ben will be delighted and we look forward to welcoming you back in the future.
Best wishes the Partridge Team
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Excellent service
We received an excellent service from Ricky at Partridge. From the first contact, after reserving the car online, to completing the purchase, the service was first class. Would definitely recommend. Thank you.
August 22, 2025
Unprompted review
Reply from Partridge MINI
Hi Matt
Thank you for the recommendation and glowing review of your recent Partridge experience.
We will certainly share your comments with Ricky, who we know will be delighted to receive your feedback.
If we can be of any further assistance please do make contact and in the meantime we wish you many happy motoring miles.
Best wishes The Partridge Team
Great service as usual from partridge…
Great service as usual from partridge mini, just collected my fourth mini from Ricky Lopes. Reception staff always so helpful here too!
August 27, 2025
Unprompted review
Reply from Partridge MINI
Dear AC
Thank you for the glowing review of your recent Partridge experience and welcome back!
We know Ricky will be delighted with your comments, which we will share with him and the Reception staff.
Please do not hesitate to make contact of we can be of any further assistance and in the meantime we wish you many happy motoring miles.
Best wishes The Partridge Team
Best service I have received from a…
Best service I have received from a franchised dealer
Ricky was excellent and we had a good rapport.
August 27, 2025
Unprompted review
Reply from Partridge MINI
Hi Judy
Thank you for taking the time to leave a review of your recent Partridge experience, which we are delighted to receive.
We will certainly pass your comments to Ricky who we know will be very pleased to receive your comments.
If we can be of any further assistance, please do make contact.
Best wishes The Partridge Team
Highly satisfying experience!
Highly satisfying experience in buying my first Mini Cooper Electric. Both Shawn and Rowan expertly guided me through the process.
August 15, 2025
Unprompted review
Reply from Partridge MINI
Hi Dy
Thank you for leaving a review of your recent Partridge experience, which we will share with both Shaun and Rowan, who we know will be delighted to receive the feedback.
If you have any questions, please do make contact and in the meantime, we wish you many happy motoring miles in our MINI Cooper Electric.
Best wishes The Partridge Team
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New experience at Partridge Mini
Met Shaun yesterday after seeing a mini on their website. Had a test drive and then spent a very pleasant hour with Shaun who was courteous and knowledgable. Completed all details and will be able to collect my new mini on Tuesday. Such a lovely change in this day and age to find someone who actually cares about what they are doing. Thank you so much.
August 23, 2025
Unprompted review
Reply from Partridge MINI
Hi JA
Thank you for the review of your recent Partridge experience, which we will share with Shaun and who we know will be very pleased with your comments.
We look forward to welcoming you on Tuesday and wish you many happy motoring miles.
Best wishes The Partridge Team
Very pleasant staff and comprehensive…
Very pleasant staff and comprehensive explanations of everything. Very efficient and helpful
August 23, 2025
Unprompted review
Reply from Partridge MINI
Hi Lynn
Thank you for taking the time to leave a review of your recent Partridge experience, which we will certainly share with the Team.
Best wishes The Partridge Team
Brilliant service
I went into the showroom to browse and Maddie came and helped us navigate! She was incredibly passionate and informative about the cars they had.
August 9, 2025
Unprompted review
Reply from Partridge MINI
Hi Ellie
We are delighted to review the review of your recent Partridge experience and we will certainly pass on your feedback to Maddie, who will be very pleased to receive.
Best wishes The Partridge Team
Never again. This was my second brand new car from…
This was my second brand new car from this place. Got damaged twice whilst being serviced. Second time they refused to take responsibility for the damage. I got passed from pillar to post and eventually gave up. I decided to take my money else where.
July 23, 2025
Unprompted review
Reply from Partridge MINI
Dear Mr Thompson
From our enquiries, we understand the Service Manager who has been trying to reach you is now in touch with you.
If we can be of any further assistance, please do not hesitate to make contact.
Kind regards The Partridge Team
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Ricky Lopes Delivered Over And Above Customer Service
I have been buying my car from Mini Partridge Hampshire for many years now and have also dealt with many car dealers for over 20 years. I can honestly say that Ricky Lopes is one of the hardest working, honest and reliable sales experts i've ever encountered. He delivered over and above service and went out of his way to provide a sale that felt genuine every step of the way, listening to all of my needs, consistently diligent with an effortless ability to balance professionalism and humour to provide a tailored service. Ricky is a breath of fresh air in the sales industry. We definitely need more people like Ricky!
May 30, 2025
Unprompted review
Reply from Partridge MINI
Hi Steph
Thank you for taking the time to leave such a glowing review of your recent Partridge experience with Ricky, we know he will be delighted to receive such feedback.
If we can be of any further assistance please do not hesitate to make contact and in the meantime, we wish you many happy motoring miles.
Best wishes The Partridge Team
First time buying a car from Mini
First time buying a car from Mini, Ben was really lovely and made me feel very comfortable and trust that I was in good hands.
August 20, 2025
Unprompted review
Reply from Partridge MINI
Hi Leigha
Thank you for taking the time to leave review and for sharing your Partridge experience.
We know that Ben will be delighted with your comments and to have been part of your first MINI purchase.
We wish you many happy motoring miles.
Best wishes The Partridge Team
Chris Holder at Partridge Mini…
Chris Holder at Partridge Mini Eastleigh helped me buy my new mini, he was very helpful and great service, highly recommend 😊
May 20, 2025
Unprompted review
Reply from Partridge MINI
Hi Kelly
Thank you for the recommendation and the kind comments in connection with your recent Partridge experience.
We will certainly pass on your comments to Chris, who we know will be delighted and wish you many happy motoring miles.
Best wishes The Partridge Team
We have bought cars in the past from
We have bought cars in the past from
Main dealers but honesty Ricky Lopez at partridges of Hampshire mini has given us the most outstanding service we have ever had. So informative and not pushy and doing what’s best for us the customer. Plus a really likeable guy that kept us informed of our car buying process at every step. So I would highly recommend Ricky his team. His colleagues were friendly and helpful too. We could really see he worked hard to get us the perfect plate and definitely deserves a pay off and extra day off
We r so excited to start our mini adventure knowing Ricky is only a call away if we need any help.
August 18, 2025
Unprompted review
Reply from Partridge MINI
Hi Louisa
Thank you for the wonderful review of your recent Partridge experience and for the recommendation.
We are delighted to learn that Ricky has made the whole experience enjoyable, a mini adventure in itself and that you are excited to be taking delivery of your new MINI.
We also wish you many happy motoring miles and if you require any further assistance, please do not hesitate to make contact.
Best wishes The Partridge Team
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I had an amazing experience at…
I had an amazing experience at Partridge MINI buying my first car. Ricky was really helpful and knowledgeable and made the whole experience easy, smooth and enjoyable. I would highly recommend Partridge MINI and Ricky!
August 17, 2025
Unprompted review
Reply from Partridge MINI
Hi Amelia
Thank you for the recommendation and for taking the time to share your Partridge experience.
We are delighted to learn that Ricky has make your first car buying experience
a smooth and enjoyable occasion.
We wish you many happy motoring miles in your new MINI.
Best wishes The Partridge Team
Great service from Shaun both before…
Great service from Shaun both before visit and during test drive
5 stars
August 16, 2025
Unprompted review
Reply from Partridge MINI
Hi Kevin
Thank you for taking the time to leave a review of your recent Partridge experience, we will pass your comments to Shaun, who we know will be delighted.
Best wishes The Partridge Team
My Perfect Mini
Rowan was a pleasure to talk with about the purchase of my perfect mini. I had a idea of what I wanted, Rowan explained it all clearly and throughly in detail and the different options available.He arranged a test drive at short notice which meant that I could decide as soon I was back at the showroom which mini was going to be mine. Rowan was extremely professional very knowledgeable and made my choice of mini easy. Thankyou Rowan
August 11, 2025
Unprompted review
Reply from Partridge MINI
Hi Zena
Thank you for taking the time to leave feedback on your recent Partridge experience.
We are delighted that Rowan was able to work with you to find exactly the right car for you and we know he will be very happy to receive your comments.
No doubt you are really looking forward to collecting your new MINI and in the meantime if you require any further assistance, please make contact.
Best wishes The Partridge Team
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