Parts Avatar Reviews 15,529

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the quality of the products, finding them to be as described and fitting perfectly. Many people also highlight the excellent pricing, often noting that the costs are significantly lower than local alternatives. The delivery service is frequently commended for its speed and reliability, with many customers receiving their orders quickly and well-packaged. The website is also appreciated for its ease of navigation and the ability to find specific parts efficiently. However, some customers also noted issues with their orders, including receiving incorrect or mislabeled parts, which led to the inconvenience of returns and reordering. A few other people also felt that the shipping, while generally fast, could sometimes be slower than expected, and some experienced problems with delivery, such as packages being left in exposed locations.

What people talk about most

Product

Consumers generally express satisfaction with the product quality, often highlighting great prices, good fit,... See more

Delivery service

Customers generally report positive experiences with delivery services, often highlighting fast shipping,... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight that prices are fair,... See more

Order

Users describe ambiguous interactions with order. While some customers found the online ordering process... See more

Quality

Reviewers mention positive feedback about quality. Many customers consistently receive top-quality parts at... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fast and accurate shipping, friendly. However, the emails afterwards are ridiculous! 7 different people's emails from parts avatar.. way too many!

Rated 4 out of 5 stars

The parts I ordered were delivered in decent time, some others deliver quicker. But I got one wrong part and need to return it and get the proper part.

Rated 4 out of 5 stars

Reasonable prices Quick delivery Was supposed to get another $20 of my order,but gotta do an unboxing video and such seems silly.Still cheaper then buying locally


Company details

  1. Auto Parts Store
  2. Auto Parts Market
  3. Brake Shop
  4. Car Accessories Store
  5. Racing Car Parts Store
  6. Truck Parts Supplier

About Parts Avatar

Written by the company

Parts Avatar GIF Parts Avatar Logo

Partsavatar is Canada's #1 online auto parts retailer. You can shop for replacement parts, performance parts and accessories for your car, SUV or truck at the lowest price at Parts Avatar. With our Free Shipping and fulfillment centers all across Canada, we help you get back on the road faster.

Widest catalog with over 2 million quality parts

Lowest prices in Canada with free shipping over $99

Live expert chat to help you select the right parts for your car

100% Canadian 🇨🇦

SHOP NOW

Contact info

4.2

Great

TrustScore 4 out of 5

16K reviews

5-star
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1-star

Replied to 74% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Upto right now

Upto right now. Have wonderful experience. Only one thing as a first time buyer they email discount coupon. On chat I told every thing. But don't get discount.

April 18, 2026
Rated 5 out of 5 stars

This was my first front suspension…

This was my first front suspension experience. The parts were delivered quickly and arrived as advertised. I was able to find resources to help with installation. Everything fit well and the ride of my vehicle has improved greatly.

I think I probably saved close to $2000 doing this work myself. I chose the more expensive option for the strut but the reviews were clear, it’s worth it.

The delivery process was excellent with communication at every step.

I will use Parts Avatar again for sure.

April 25, 2026
Rated 5 out of 5 stars

Great online experience

First time using Parts Avatar. I will probably use in the future. Prices are fair and everything went well. I would like to have the option of upgrading the freight to air to speed up the travel time but it’s not a game breaker.

April 25, 2026
Rated 2 out of 5 stars

I had problems with incorrect parts

I had problems with incorrect parts. Even though I provided the correct vehicle information, the parts sent were different.
I sent an email requesting assistance to purchase the correct part, but I have not received a response, and it has already been one week. My first purchasing experience with PartsAvatar was very disappointing.

April 25, 2026
Rated 2 out of 5 stars

Brake caliper bracket was the wrong…

Brake caliper bracket was the wrong one. It scored my rotor so I had to use my old bracket.. for $150 OEM part I was disappointed that it did not fit even though it was the right part. So between my old bracket and the new caliper I made it work. I should have just sent it back but I needed my car on the road..

April 25, 2026
Rated 4 out of 5 stars

Hello

Hello, the parts were delivered on the date shown!! Unfortunately I ordered the wrong parts, returned them and I’m still waiting for the refund!
I will order again from you, just waiting for my money back!
Thank you

April 17, 2026
Rated 5 out of 5 stars

I wasn't sure what I was getting but…

I wasn't sure what I was getting but when it arrived it turned out I got the wipers for both sides of my vehicle not just the drivers side so I saved alot and both wipers fit but were a bit confusing on how to fit them on but the paper work explained how to get them on so very pleased with my purchase
John Ledgerwood

April 24, 2026
Rated 5 out of 5 stars

Very Pleased

Great selection, reasonable pricing. Really great service.
I will continue to recommend Parts Avatar to all my Tesla friends.

April 23, 2026

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