Good morning. I have ordered two items for my car: a serpentine belt and a tensioner. I choose the same brand for both (Continental). When they came, I realized that the belt was the one that I wanted... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was told the package would arrive between Oct 14 and Oct 21. It arrived Oct 15. I was pleased with this. My only complaint is that the delivery location information was not followed. I requested it... See more
Company replied
The company itself is great, been using them since 2019. Customer services is on point and helpful. Ease of transactions and finding the precise parts I need are great. This past year their choice of... See more
I could have got the same brand part delivered to Canada from Rock Auto for about $5 less but I assumed the shipping would be quicker coming from Canada directly so I ordered from Parts Avatar; It en... See more
Company details
- Auto Parts Store
- also in
- Auto Parts Market
- Brake Shop
- Car Accessories Store
- Racing Car Parts Store
- Truck Parts Supplier
About Parts Avatar
Written by the company
Partsavatar is Canada's #1 online auto parts retailer. You can shop for replacement parts, performance parts and accessories for your car, SUV or truck at the lowest price at Parts Avatar. With our Free Shipping and fulfillment centers all across Canada, we help you get back on the road faster.
Widest catalog with over 2 million quality parts
Lowest prices in Canada with free shipping over $99
Live expert chat to help you select the right parts for your car
100% Canadian 🇨🇦
Contact info
4.2
Great
18K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Great service and quality parts.
Hi, super happy with your products. Never have had any errors in my shipments. Keep up your great work and quality.
October 21, 2026
Reply from Parts Avatar
Hi Darryl, we truly appreciate your continued support! Knowing that your orders consistently arrive error-free and that you're super happy with the quality makes our day. Thank you for choosing us!
Reply from Parts Avatar
Thank you, Mark! We appreciate the positive feedback and are glad we could provide you with prompt service and great prices.
All correct parts arrived in quick time!
October 21, 2026
Reply from Parts Avatar
Hi Craig, thank you for the feedback! Getting the right parts to your doorstep quickly is our top priority. We appreciate your business!
Reply from Parts Avatar
Thanks for the awesome shout-out, Strokie! We're happy to provide top-tier service for your automotive needs.
Great service
Easy, not complicated at all, delivery was fast, messages were sent for every update, overall 10/10 would recommend
October 21, 2026
Reply from Parts Avatar
Hi Kris, thank you for the 10/10 rating! Keeping you updated every step of the way is super important to us, and we're thrilled to hear you had a smooth experience.
Reply from Parts Avatar
Hi Abubakar, thank you so much for the 5-star rating! We're glad you had a fantastic experience with us.
Good choice of parte at a great price
October 21, 2026
Reply from Parts Avatar
Hi Graham, thanks for leaving us a review! We're happy you found a great selection of parts at fair prices.
Reply from Parts Avatar
Hi Colin, thank you for sharing your experience! We're glad the online ordering process was easy and that your shipment arrived promptly.
Good price,fast shipping,excellent…
Good price,fast shipping,excellent customer service and you can find very good quality parts👍👍👍
October 19, 2026
Reply from Parts Avatar
Hi Dominic! Thank you so much for the great review and 5-star rating! We’re thrilled to hear you enjoyed our pricing, fast shipping, and customer service. We look forward to serving you again soon!
Parts did not fit my car
Parts did not fit my car . Parts were advertised as compatible and exact fit but didn’t fit.
October 13, 2026
Reply from Parts Avatar
We sincerely apologize for the inconvenience caused. Our team has reached out to you via email to address your concern and provide further assistance. Thank you for your patience and understanding.
The parts order were delivered on time…
The parts order were delivered on time and it was a perfect for my SUV. Very competitive pricing for brand name product. Will order again if I needed other parts.
October 8, 2026
Reply from Parts Avatar
Hi Naeem! Thank you for taking the time to leave us a 5-star review. We’re glad your SUV parts arrived on time and were a perfect fit. We look forward to helping you with your next order!
The Delivery was on time.
October 19, 2026
Reply from Parts Avatar
Hi MJ, thanks for the 5-star rating! We’re happy to hear your delivery arrived right on time.
Thanks a lot...but first im french…
Thanks a lot...but first im french canadien and appreciate to receive a message in french 😉
October 20, 2026
Reply from Parts Avatar
Bonjour Dery, merci pour votre avis! Nous sommes ravis que vous soyez satisfait de nos services. Nous prenons note de votre préférence pour les communications en français et travaillons continuellement à améliorer l'expérience de nos clients québécois. Merci encore!
Reply from Parts Avatar
Hi Ronald! Thank you so much for the 5-star review and the thumbs up! We really appreciate your support.
prompt delivery and transparent with…
prompt delivery and transparent with delivery status.
October 20, 2026
Reply from Parts Avatar
Thank you so much for the 5-star rating! We’re glad we could get your order delivered quickly and keep you informed every step of the way.
I never received my package…and your…
I never received my package…and your company’s investigation team never got back to me
October 20, 2026
Reply from Parts Avatar
We sincerely apologize for the inconvenience caused. Our team has reached out to you via email to address your concern and provide further assistance. Thank you for your patience and understanding.
Reply from Parts Avatar
Hi Bill! Thanks for the 5-star review. We're glad to hear you experienced fast delivery and received the exact parts you needed!
A great and painless experience
Shipping was as promised. I received everything I ordered. Brand new parts. No deception, no issues. I will be ordering again from parts avatar when I need to in the future. A great experience.
September 27, 2026
Reply from Parts Avatar
Hi Mark! Thank you for the awesome review and 5 stars. We’re delighted to hear you had a seamless, painless experience with us. We appreciate your trust and look forward to your next order!
The product choice and prices
The product choice, prices and ease of ordering. Website navigation is easy.
October 20, 2026
Reply from Parts Avatar
Hi Paul! Thank you for the 5-star rating! We're glad you enjoyed our product selection, competitive pricing, and easy-to-navigate website.
Great price and quality parts
Great price and quality parts, plus great customer service
October 20, 2026
Reply from Parts Avatar
Hi Jack! Thank you for the 5 stars! We’re happy to know you were satisfied with our prices, part quality, and customer service.
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