Parts Big Boss Reviews 

584
TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about failing to receive their ordered items or getting any tracking updates, leaving many waiting for extended periods after making advance payments. People also noted that the support team was completely unresponsive, making it impossible to get clear answers or refunds regarding missing deliveries. Though some reviewers were happy with their experience, a small group of buyers mentioned receiving correct car parts that were a proper fit. These individuals appreciated obtaining the exact items they needed for their vehicles when their specific orders arrived successfully without issues.

What people talk about most

Order

Customers consistently note negative experiences with order processing, frequently highlighting severe delays... See more

Product

Customers consistently express deep disappointment regarding products, highlighting severe delivery delays... See more

Response time

Consumers express deep frustration and dissatisfaction regarding the response time and unresponsiveness... See more

Website

Reviewers mention negative feedback about website, consistently reporting that orders remain stuck on... See more

Payment

Clients report issues with payment processes and subsequent communication delays. Reviewers consistently... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I ordered a set of Door Visors for a Fiat Linea. They took forever and sent the set of 4 using India Post with minimal packing. One of the door visors came in 3 pieces. When I contacted customer servi... See more

Company replied

Rated 1 out of 5 stars

Hear me out, Don't fall for this website, they might have the parts listed on their website but they source from other suppliers. the result is long waiting times. slow response from team, frustrat... See more

Company replied

Rated 1 out of 5 stars

The items "Front wheel bearings for Chevrolet Spark" vide Order 100216935 Dtd. 26/07/2025 but till today the required said items have not been dispatched. During the inquiry about tracking the order,... See more

Company replied

Rated 1 out of 5 stars

Cheating site. Don't fall in their offers. You wont recive your products You will loose your money. Customer support is only upto the placement of order. After that no respons /reply.my experience.... See more


Company details

  1. Auto Parts Store

Written by the company

India's most authentic car spare parts portal. We aim to provide wide variety of car parts at the most reasonable prices. Your one stop shop for making car maintenance, a "Hassle Free Experience"


Contact info

1.9

Poor

TrustScore 2 out of 5

584 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 65% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.9

All reviews

(584)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

this is fake app do not buy otherwise…

this is fake app do not buy otherwise you have lost your money.

June 12, 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The order was delivered to you with xpressbees courier with below tracking reference:
https://shipment.xpressbees.com/shipping/tracking/14344951819868

We would request you to update the review with a promise to try our best to serve you better in future.

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Rated 1 out of 5 stars

Scam Sellers ( Dont Buy from This sellers)

I ordered a headlight chrome cover for my celerio. From 21 April 25 till now 10 june 25 my order is still processing. They didn't response to my call (Nearly Hundred of Times) . I wrote them many Emails regarding my Order no response either. I want a refund. I will order from somewhere else. This is a SCAM.

April 21, 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The part was running on backorder from the suppliers end considering which we processed the refund of ₹ 1,126.09 to your source account with reference number 517416962625.

We would try our best to serve you better in future.

Rated 1 out of 5 stars

I ordered wiper blades from it and made…

I ordered wiper blades from it and made full payment.no one responding to mail ,no one picking up phone calls.i don't know whether they are active or closed their bussiness.will they delivered my product or my money just gone...this is not the way to do business.customers are always in dilemma...

June 4, 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The order was delivered to you with xpressbees courier with below tracking reference:
https://shipment.xpressbees.com/shipping/tracking/14355850462712

We would request you to update the review with a promise to try our best to serve you better in future.

Rated 1 out of 5 stars

Don't ever buy from these Delhi auto…

Don't ever buy from these Delhi auto thugs again. I ordered a WIPER ARM KIT for my Innova, but I haven't received a response, tracking ID, or message.

May 25, 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The order was delivered to you with xpressbees courier with below tracking reference:
https://shipment.xpressbees.com/shipping/tracking/14344951712756

We would request you to update the review with a promise to try our best to serve you better in future.

Rated 1 out of 5 stars

im order with product no dispatch.no…

im order with product no dispatch.no response.more ticket compliants our team.worst customer satisfied.must return my refund cash

May 19, 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the unpleasant experience you has faced with us.

Kindly reach out to us with your issue over whatsapp/call at 8800881335 or write to us at support@partsbigboss.in

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Rated 1 out of 5 stars

Dont buy its fraud conpany its been a…

Dont buy its fraud conpany its been a month didnt got my oder. There is no way to contact them

May 6, 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The order was delivered to you with speedpost courier with below tracking reference:
CU602258522IN

We would request you to update the review with a promise to try our best to serve you better in future.

Rated 1 out of 5 stars

I gonna file a complaint of fraud

I ordered a part worth 210 rs, with delivery 303 rs on 13/04/25 today is 16/05/25.
I didn't receive the product or the money back, I requested cancellation of order there is no response, problem is not about the money it's about the principal of doing business, i gonna file a complaint of fraud when i am free.

April 14, 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The order was delivered to you with xpressbees courier with below tracking reference:
https://shipment.xpressbees.com/shipping/tracking/14344951938833

We would request you to update the review with a promise to try our best to serve you better in future.

Rated 1 out of 5 stars

Don't believe this

Don't believe this, they are scammers I lost my money

May 12, 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The part was running on backorder from the suppliers end considering which we processed the refund of ₹ 275.00 to your source account with reference number 512712578700.

We would try our best to serve you better in future.

Rated 1 out of 5 stars

Scammers Don’t place a order

Scammers Don’t place a order
I am watching for my order for 17 days Still not received my order.

May 10, 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The order was delivered to you with xpressbees courier with below tracking reference:
https://shipment.xpressbees.com/shipping/tracking/14355950028067

We would request you to update the review with a promise to try our best to serve you better in future.

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Rated 1 out of 5 stars

Very worst service them,after receiving…

Very worst service them,after receiving the money there is no response from them. Have to complaint for their cheating..

May 9, 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The part was running on backorder from the suppliers end considering which we processed the refund of ₹ 681.00 to your source account with reference number 104197245240.

We would try our best to serve you better in future.

Rated 1 out of 5 stars

DO NOT BUY..

DO NOT BUY... I ordered for headlights for Hyundai Accent car. The BIG MISTAKE paying upfront.
They didn't care to respond on the order status for a month and half, I made 29 calls, raised 7 tickets to their customer service and 1 email (to the Asija family), highlighting my plight. No response. Zero.

Luckily, I happened to get through to their support team, they said parts are not available.
When I asked them to cancel, they hung up on me. It took me another 15days to get them cancel and refund my money.

If you wanna place order, try cash on delivery. Else, DO NOT order.

May 1, 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The part was running on backorder from the suppliers end considering which we processed the refund of to your source account.

We would try our best to serve you better in future.

Rated 1 out of 5 stars

Never order from partsbigboss

Never order from partsbigboss. If you need any product buy from Amazon. They are selling there. I ordered redigo spoiler feb 28. Till April 18 not shipped. In amazon its showing 2 in stock. Not responding or picking calls. Not also refunding the money. Beware of this cheaters.

February 28, 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The order was delivered to you with DTDC courier.

We would request you to update the review with a promise to try our best to serve you better in future.

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Rated 1 out of 5 stars

Froud Company I order the material…

Froud Company I order the material 26th march and till date not received material nor the refund and the mobile is not picked up by seller

April 5, 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The order was delivered to you with xpressbees courier with below tracking reference:
https://shipment.xpressbees.com/shipping/tracking/14355950002989

We would request you to update the review with a promise to try our best to serve you better in future.

Rated 1 out of 5 stars

Fruad Fraud Fraud !!!!!

Fruad Fraud Fraud !!!!!! Don’t Order From This Website I order alto lock buy not receive still calling number switchoff sham on you scam website

April 9, 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The order was delivered to you with xpressbees courier with below tracking reference:
https://shipment.xpressbees.com/shipping/tracking/14344951068007

We would try our best to serve you better in future.

Rated 1 out of 5 stars

Very fraud company I placed my order…

Very fraud company I placed my order and paid the amount they did not shipped my order

March 20, 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the unpleasant experience you has faced with us.

Kindly reach out to us with your issue over whatsapp/call at 8800881335 or write to us at support@partsbigboss.in

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Rated 1 out of 5 stars

Very bad services

Very bad services, very bad responses, we got a wrong misplaced product, and return policy is also not available, they will say to post the product to given address and refund is not gaurenteed, they always send misplaced product to the customer.

March 17, 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

The part sent to you is as per your order and is in intact state, for which we accepted your return and offered the refund/replacement option.
Alongside, we do have 30 days return policy and easy refund option for the returned part.

Regards.

Rated 1 out of 5 stars

Worst experience

Worst experience, never trusted app not even people are working at Part bigboss

March 1, 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The order was shipped to you with xpressbees courier with below tracking reference:
https://shipment.xpressbees.com/shipping/tracking/14355850206205

Since you refused the delivery, the refund of the paid amount of ₹ 1,059.09 was refunded to your source account with reference number 506311054094.

We request you to update the review.

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