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Parts Big Boss Reviews 

584
•
TrustScore 2 out of 5

1.9

Auto Parts Store
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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about failing to receive their ordered items or getting any tracking updates, leaving many waiting for extended periods after making advance payments. People also noted that the support team was completely unresponsive, making it impossible to get clear answers or refunds regarding missing deliveries. Though some reviewers were happy with their experience, a small group of buyers mentioned receiving correct car parts that were a proper fit. These individuals appreciated obtaining the exact items they needed for their vehicles when their specific orders arrived successfully without issues.

What people talk about most

Order

Customers consistently note negative experiences with order processing, frequently highlighting severe delays... See more

Product

Customers consistently express deep disappointment regarding products, highlighting severe delivery delays... See more

Response time

Consumers express deep frustration and dissatisfaction regarding the response time and unresponsiveness... See more

Website

Reviewers mention negative feedback about website, consistently reporting that orders remain stuck on... See more

Payment

Clients report issues with payment processes and subsequent communication delays. Reviewers consistently... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I ordered a set of Door Visors for a Fiat Linea. They took forever and sent the set of 4 using India Post with minimal packing. One of the door visors came in 3 pieces. When I contacted customer servi... See more

Company replied

Rated 1 out of 5 stars

Hear me out, Don't fall for this website, they might have the parts listed on their website but they source from other suppliers. the result is long waiting times. slow response from team, frustrat... See more

Company replied

Rated 1 out of 5 stars

The items "Front wheel bearings for Chevrolet Spark" vide Order 100216935 Dtd. 26/07/2025 but till today the required said items have not been dispatched. During the inquiry about tracking the order,... See more

Company replied

Rated 1 out of 5 stars

Cheating site. Don't fall in their offers. You wont recive your products You will loose your money. Customer support is only upto the placement of order. After that no respons /reply.my experience.... See more

Company details

  1. Auto Parts Store

Written by the company

India's most authentic car spare parts portal. We aim to provide wide variety of car parts at the most reasonable prices. Your one stop shop for making car maintenance, a "Hassle Free Experience"

Contact info

1.9

Poor

TrustScore 2 out of 5

584 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 65% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.9

All reviews

(584)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

Average product quality but poor customer support

I have ordered a side mirror and rear bumper reflector on 7/9/2023. It was mentioned that order will be delivered in 5-7 days on website during booking. after 5 days of booking I am not getting any tracking details so I tried to contact customer care, phone number was so busy. I could connect after 25 attempts. It has been told that one of the item is awaited so it is taking more time for dispatch. I believed and waited. On 21/09/2023 I got my order delivered but with only one item i.e. side mirror. At website in my invoice both items are still appearing. Quality of delivered product is average. Customer support is very poor.

September 21, 2023
Unprompted review
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