Partsss.com Reviews 30

TrustScore 2.5 out of 5

2.6

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Company details

  1. Auto Parts Store
  2. Auto Parts Market
  3. Motorcycle Parts Store

Information provided by various external sources

Genuine Partsss replacements sale. Purchase genuine replacements online.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

30 reviews

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Rated 1 out of 5 stars

Wrong delivery and I have to pay return shipping!

I ordered a helmet (free delivery/spain) in the size they said online it`s correct. But it was too small. I have to pay the return AND now I have to pay the delivery too. They refund me my money minus the deliverycosts. Never again.
Pedí un casco (entrega gratuita/espana) en la talla que decían en la web que era la correcta, pero me quedó pequeño. Tengo que pagar la devolución y ahora también tengo que pagar el envío. Me devolvieron el dinero menos los gastos de envío. Nunca más.

August 25, 2024
Unprompted review
Rated 1 out of 5 stars

Bad customer service

I wanted to order a switch for a BMW G450X but before I placed the order I emailed them to confirm if they had a 2007 part and if it was compatible. I didn’t get a response after 7 days so I contacted them via WhatsApp, the reply I got from customer service was ‘we don't have it’ and nothing else so I wrote back in Spanish thinking I might get a better response asking if they would reorder for stock and if a 2008 part would be compatible, they replied ‘no hay ni habrá’
I did express my dissatisfaction with their customer service but they didn’t seem bothered. I would not recommend this company based on the experience I had.

October 27, 2023
Unprompted review
Rated 1 out of 5 stars

ordered 22nd of sept. recieved 12th of october

I ordered 2 filters for my sportcity 250cc. i paid for 24/48hr delivery. great except they didn't bother send for 3 weeks!!!!!!!!!!!!!
no messages nothing to say i would have to wait all this time .. pretty poor service. i have many more things i need but they wont be coming from here...pretty poor

September 22, 2022
Unprompted review
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